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Choose The Right Body Shop For You
A GarageFly.com Feature Article
Many factors go into choosing a body shop that is exactly right for you, and there is a lot to consider before you make a decision. GarageFly's goal is to give you the information you need to provide you with automotive peace of mind.
Does the auto body shop have a good reputation?
There is no more important or reliable indicator of your future repair experience than the way an auto body shop has treated its previous customers. Customers don't have to be "experts" to know if they have been treated fairly and repairs have been completed competently. GarageFly collects reviews from customers for hundreds of shops so that you can know in advance how you are likely to be treated.
What certifications do they have?
Professional certifications indicate that the shop and its staff have been trained and tested on correctly performing the necessary repair. ASE and I-CAR are the two most widely accepted certifying organizations in the body shop industry. Association memberships often require businesses to agree to a code of ethics and commit to binding arbitration if a dispute arises. ASA and BBB are best-known associations. Your shop search results will indicate relevant certifications and affiliations.
Does the auto body shop offer a warranty?
A written warranty affirms the shop's confidence in its work and defines its commitment to meeting specific levels of work quality.
Do you need special services?
Some shops offer services that make the repair experience more pleasant. You may prefer a shop with Spanish-speaking personnel or one that demonstrates environmental sensitivity. Perhaps you want to search for your insurance company's preferred shops or check into other options. GarageFly strives to identify shops that offer these and other special services to improve your repair experience.
What kind of environment / appearance does the auto body shop maintain?
A great deal about a shop's commitment to its customers is disclosed by the shop appearance itself and the way it "feels." Cleanliness counts, and so does a relaxed environment. A shop that takes pride in its appearance most likely also takes pride in the business as a whole and the relationships it has with its customers.
Use GarageFly to choose the right body shop for your needs. Search by zip code, then read real reviews from real customers!
