2008-04-28 22:08:01 – Marina Beckwith
I have been a customer at Scottsdale Airport Autocare for several years and will not take my car anywhere else. For me the most important quality in a mechanic is trustworthiness. I know SAA does high quality work and is honest when they recommend repairs and maintenance. They are excellent at promoting maintenance that will help prevent costly repairs in the future but they will not recommend unnecessary repairs just to make quick money, they value customer satisfaction more than that.
The owner of SAA will go out of his way to ensure quality service. Sometimes insurance companies only cover certain brands of parts, if the owner of SAA feels the part is substandard, he will inform you before he does the repair and give you the option of appealing to your insurance company to cover the higher quality part; then you can choose which you want to use. I recommend this repair shop to anyone as I have been consistently satisfied with the quality of service I have received.