2010-05-13 21:46:04 – M McKnight

on May 13, 2010

Top notch!! Lauren has excellent customer service skills; persistent in her calling to schedule my repair and to notify me when my car was ready for pick up. Vicky estimated my car quickly and knowledgeably, told me what she thought the damage was (she was spot on), the time she thought it would be in the shop, and how they would match the paint. The rental company picked me up at Lovetts, drove me to their location, put me in a nice little car and when my car was ready for pick up, I just left the rental car at Lovetts and they took care of it. My car looks incredible. Superb experience!!