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Bill Nelson Automotive is one of Tucson’s premiere auto repair facilities, with an “A+” rating with the Better Business Bureau. Specializing in auto repair Tucson and car repair Tucson, we are able to service any of your vehicles’ needs. When you search for “mechanic Tucson,” you want a specialist who has experience. Bill Nelson’s Automotive Service has been serving the Tucson community since1976. Bill Nelson’s Automotive Service goes beyond your typical brake repair or transmission flushes. We are able to diagnose and repair even the most stubborn problems, ones that other shops can’t even find. Make sure to call us first for all of your Tucson auto repair needs!
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Bill Nelson’s Automotive Service
3515 S Palo Verde
Tucson, AZ 85713
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Always thorough. Ability to fit me in their schedule. List issues on priority for me. Estimate seems reasonable.
Billie dependable and reliable. Always thanks me for my continued business
Bill Nelson’s provided me with prompt, efficient service at a fair price. They were able to determine that the last facility which had serviced my vehicle had not used proper lubricant, and they remedied the problem.
Thanks to Brian and Steven.
We recently switched to Bill Nelson’s Automotive to take care of our small fleet of work trucks. We drop them off and we hear back with estimates for repairs the same day! We almost always pick the trucks up the next day! Having a service truck off the road costs of business/money… Bill Nelson’s Automotive...
read full reviewWe recently switched to Bill Nelson’s Automotive to take care of our small fleet of work trucks. We drop them off and we hear back with estimates for repairs the same day! We almost always pick the trucks up the next day! Having a service truck off the road costs of business/money…
Bill Nelson’s Automotive and all the people there are helping us keep Tucson coolers working!
I highly recommend this shop to all- fleet service or personal autos. 5 Stars!!
Great staff, very honest and would highly recommend them for anything automotive. They have done a great job with the supercharger on my jeep and I’m really happy with the service!
One of the best shops in town honest fair pricing immediate service they provide a shuttle back and forth for you to get your vehicle the quality of service that they give is top-notch I highly recommend everyone to use them best experience that we have had
read full reviewOne of the best shops in town honest fair pricing immediate service they provide a shuttle back and forth for you to get your vehicle the quality of service that they give is top-notch I highly recommend everyone to use them best experience that we have had
Honest and fast. They did not do any repairs that weren’t necessary and had me in and out in a few hours. I was very happy to learn I didn’t need all the repairs I worried I might.
nelsons automotive has been my auto repair shop of choice for many years. this last repair was a blinking airbag light, they got the work done far cheaper than the other garage.in the process the picked up that I needed a speed sensor. no wonder they are rated a A+ automotive shop. they have my...
read full reviewnelsons automotive has been my auto repair shop of choice for many years. this last repair was a blinking airbag light, they got the work done far cheaper than the other garage.in the process the picked up that I needed a speed sensor. no wonder they are rated a A+ automotive shop. they have my trust, that’s important to me.. price is reasonable.
Great work always
Checked this shop out after all the great reviews online. I came for a diagnosis on my truck and was very pleased with the service I received. Steven was also great and provided such a great service.
On a recommendation, we called Bill Nelson’s Automotive to diagnose a problem with uneven tire wear on our 2004 Tracker. Best choice we ever made! Not only did their crew find the problem & repair it, but they also discovered a slow engine oil leak and took care of that too. All of the folks...
read full reviewOn a recommendation, we called Bill Nelson’s Automotive to diagnose a problem with uneven tire wear on our 2004 Tracker. Best choice we ever made! Not only did their crew find the problem & repair it, but they also discovered a slow engine oil leak and took care of that too. All of the folks there are knowledgeable, honest, gracious and willing to go the extra mile to make sure you receive the best possible automotive service. Thank you Steven, Brian & Terry for going far & beyond our expectations!
Great, friendly shop. It’s a good thing when you find a place that is honest. They fix what needs to be done, nothing more, nothing less. Thanks!
They new exactly what the problem was and saved me lots of money compared to what the Subaru dealership was going to charge me. Great service!!
I needed an oil change quickly because that light came on and found Bill Nelson on the internet. I found a great repair shop. They fit me in within a couple days and I was in and out in an hour. Most importantly, they found a problem with my electrical system that my Honda dealership...
read full reviewI needed an oil change quickly because that light came on and found Bill Nelson on the internet. I found a great repair shop. They fit me in within a couple days and I was in and out in an hour. Most importantly, they found a problem with my electrical system that my Honda dealership missed, and it was a serious problem. They fixed it at a low cost in a timely fashion. I truly feel they helped me dodge a dangerous bullet!
Bill Nelson’s has always done excellent work in a very timely fashion. When I called,I was told that they would be able to repair it sometime on Tuesday. Since I could afford to be without the vehicle for a few days, I dropped it off on Monday. The repairs were completed that day! As always,...
read full reviewBill Nelson’s has always done excellent work in a very timely fashion. When I called,I was told that they would be able to repair it sometime on Tuesday. Since I could afford to be without the vehicle for a few days, I dropped it off on Monday. The repairs were completed that day! As always, excellent service at a reasonable rate.
Terri, the greeter was very inviting, the technicians were informational and the service was faster than expected and the invoice was extremely competitive. Great early & late hours. It’s great to find a local Tucson business this great!!! I highly recommend Bill Nelson’s Auto Services. David L.
read full reviewTerri, the greeter was very inviting, the technicians were informational and the service was faster than expected and the invoice was extremely competitive. Great early & late hours. It’s great to find a local Tucson business this great!!! I highly recommend Bill Nelson’s Auto Services.
David L.
Great knowledgeable staff and very efficient. They have a new customer for life. Thanks Terry, Bill, Brian, and Steven.
Had a great experience with this garage and its crew. They were very friendly, professional and efficient in their work. Took only half a day to repair 2 rear passenger door power window regulators, and cost half of what the original estimate was quoted at. I highly recommend them!
read full reviewHad a great experience with this garage and its crew. They were very friendly, professional and efficient in their work. Took only half a day to repair 2 rear passenger door power window regulators, and cost half of what the original estimate was quoted at. I highly recommend them!
Can’t say enough for the outstanding service. They fixed a problem that the dealership messed up on during a simple battery change. They also identified another issue I was hearing that the dealership couldn’t figure out for the past three years which turned out to be none of the ideas the dealership was suggesting. I’m...
read full reviewCan’t say enough for the outstanding service. They fixed a problem that the dealership messed up on during a simple battery change. They also identified another issue I was hearing that the dealership couldn’t figure out for the past three years which turned out to be none of the ideas the dealership was suggesting. I’m done with dealerships. I’m coming here from now on.
The service on my car was outstanding.
1 ready for my appointment
2 service done quickly
3 most important cost was less than estimate.
I’ve been in search for a year looking for an alternative to the dealership. What a blessing to find an outstanding auto service which isn’t waiting to line their pockets with your hard earn money. Great customer service and very knowledgable. They got my business for my Subaru, Ford and Chevy!
read full reviewI’ve been in search for a year looking for an alternative to the dealership. What a blessing to find an outstanding auto service which isn’t waiting to line their pockets with your hard earn money. Great customer service and very knowledgable. They got my business for my Subaru, Ford and Chevy!
I have used Bill Nelson Automotive for more than 15 years. I have 6 vehicles that Bill and his staff service and they have never let me down on solving the issues I’ve brought the vehicles in for. They always provide quickly and cost effectively service. I have had routine service done (oil changes), major...
read full reviewI have used Bill Nelson Automotive for more than 15 years. I have 6 vehicles that Bill and his staff service and they have never let me down on solving the issues I’ve brought the vehicles in for. They always provide quickly and cost effectively service.
I have had routine service done (oil changes), major issues like an engine replaced in the my Toyota 4Runner and they have even helped me with restore a 1968 Ford F100 pickup truck. I have tried other automotive companies before moving to Tucson but Bill and his team are by far the best I have ever used.
Bill Nelson’s Automotive shop did an awesome job at removing our propane system. We have dealt with them on a number of occasions. They are knowledgeable and friendly and get the job done. We drive about 30-45 minutes in order to use their services also.
read full reviewBill Nelson’s Automotive shop did an awesome job at removing our propane system. We have dealt with them on a number of occasions. They are knowledgeable and friendly and get the job done.
We drive about 30-45 minutes in order to use their services also.
I had been having ongoing problems with the vehicle which had defied multiple attempts by two other shops to identify and fix. BILL Nelson Automotive quickly found and fixed the problem at a very reasonable price. Fast, friendly and fair.
Work was performed as requested.
Truck was returned on time and clean.
I have used this shop several times in the past and have always been happy with their work and attitude.
Several friends recommended this shop for my car needs. They were experienced, friendly and very helpful. Thanks
they do a great job
Brought my SUV in to check the battery. Was quickly determined that battery was bad and fortunately, still covered by warranty. The battery was replaced quickly and the electrical system checked thanks to Tony and Clay.
First of by saying this company did an amazing job on our truck.. It runs so much better then when it first went into the shop. Our truck was in there for almost 3 weeks but was all worth it. Tony kept us updated on the status of the progress and the price was very...
read full reviewFirst of by saying this company did an amazing job on our truck.. It runs so much better then when it first went into the shop. Our truck was in there for almost 3 weeks but was all worth it. Tony kept us updated on the status of the progress and the price was very reasonable for all the work that was done… We greatly appreciate all your hard work you put into our truck. We will definately be using this shop again for further repairs.
It is always good to go to and friendly good people always reasonable to me and my family
They are prompt, courteous and very good with communication!
Bill Nelson’s service never disappoints. We have used this business for several years. The personnel have outstanding customer service skills. The service writers knowledgeably explain what needs to be fixed. Prices are fair and wait time is manageable. We highly recommend this business for vehicle repairs.
read full reviewBill Nelson’s service never disappoints. We have used this business for several years. The personnel have outstanding customer service skills. The service writers knowledgeably explain what needs to be fixed. Prices are fair and wait time is manageable. We highly recommend this business for vehicle repairs.
Service manager Tony is outstanding. He cares about costs, and gets the job done!
Everyone at Nelsons Automotive treats customers like guests in your home. They truly know whats going on in the automotive industry. My cars have been serviced through the years at Nelsons. Any trouble shooting problems are just fine for them, problems are what they love …the challenge to fix them is what they do! Yes...
read full reviewEveryone at Nelsons Automotive treats customers like guests in your home. They truly know whats going on in the automotive industry. My cars have been serviced through the years at Nelsons. Any trouble shooting problems are just fine for them, problems are what they love …the challenge to fix them is what they do! Yes by all means be a part of the Nelson family without any worry…trust this place. By the way, today i just had a headlight replaced… very quick…Pete Stockberger, Eastside -Tucson Az.
After having crossed the country to relocate in Tucson, I looked for a new and reliable Repair Shop to take care my old Ford Winstar. I am so glad I was recommended to go to Bill Nelson’s Automotive. This company did a very honest and fantastic job. One of my issue was a faulty abs...
read full reviewAfter having crossed the country to relocate in Tucson, I looked for a new and reliable Repair Shop to take care my old Ford Winstar. I am so glad I was recommended to go to Bill Nelson’s Automotive. This company did a very honest and fantastic job. One of my issue was a faulty abs control module for years. Several other Repair Shops I went to in the past were unable to make a reliable diagnostic. Within an hour, Bill Nelson’s Automtive was able to do it. Rather than forcing me to buy a new and expensive one, they proposed to fix it for half the price. They also repaired within a day my spark plugs, ignition wires and ignition coil. On top of being very good mechanics and charging very reasonable price, I want to highlight the amazing customer service. Each time I dropped my car, they drove me to and back from work, they call you back on time and provide you very transparent and understandable explanation of your car issues and of the solutions. I highly recommend Bill Nelson’s Automotive. They will definitively take care of my cars in the future.
I’ve lived in Tucson for forty years and have driven various German cars, until now. I have come to expect delays and huge repair costs. I bought a classic Caddy and was referred to Bill Nelson Auto Repair. The mechanics are great and experienced. Prices more than reasonable. Receptionist has a fine dog.
read full reviewI’ve lived in Tucson for forty years and have driven various German cars, until now. I have come to expect delays and huge repair costs. I bought a classic Caddy and was referred to Bill Nelson Auto Repair. The mechanics are great and experienced. Prices more than reasonable. Receptionist has a fine dog.
The Bill Nelson Auto Shop is the best auto shop I have ever used. The service is expert. They know cars “inside and out” and provide excellent service at a very good price. I am 100% satisfied. The office atmosphere, though a little “bare bones” in terms of amenities, is entirely friendly. I highly recommend...
read full reviewThe Bill Nelson Auto Shop is the best auto shop I have ever used. The service is expert. They know cars “inside and out” and provide excellent service at a very good price. I am 100% satisfied. The office atmosphere, though a little “bare bones” in terms of amenities, is entirely friendly. I highly recommend Bill Nelson. I intend to never go anywhere else.
We always use Bill for our business and personal repairs. This time we had an intermittent problem with our trailer braking system and other issues with the trailer. As always we are very satisfied with the service. We have used his shop exclusively for the last 10 years
read full reviewWe always use Bill for our business and personal repairs. This time we had an intermittent problem with our trailer braking system and other issues with the trailer. As always we are very satisfied with the service. We have used his shop exclusively for the last 10 years
Fabulous job at a reasonable cost. I would bring my cars and trucks here any time!
Bill’s team did an excellent job with a fuel injection conversion as well as several other repairs and upgrades. Tony & Jimmy are very knowledgeable and easy to work with. They took the time to do the job right. No oversell, no regrets. Highly recommended.
read full reviewBill’s team did an excellent job with a fuel injection conversion as well as several other repairs and upgrades. Tony & Jimmy are very knowledgeable and easy to work with. They took the time to do the job right. No oversell, no regrets. Highly recommended.
Took my truck in for the steering issue that most 4WD GM trucks have. I also had them install some aftermarket parts that are supposed to help this issue. When I got it back it drove like new, without the new truck cost. Very happy with their service and the results.
read full reviewTook my truck in for the steering issue that most 4WD GM trucks have. I also had them install some aftermarket parts that are supposed to help this issue.
When I got it back it drove like new, without the new truck cost.
Very happy with their service and the results.
Bill Nelson’s Automotive did a great job for me. They didn’t try to over sell me just told me what I needed to have repaired and other things to do down the road. Just an awesome experance, unlike most other automotive repair companies.
I have been brining my cars to Bill Nelson’s for years at the recommendation of a friend who built race cars for years. Bill, Tony and their lead mechanic Jimmy helped me complete a conversion of my 1968 mustang to a modern day vehicle from the ground up. Bill hand built the engine for me...
read full reviewI have been brining my cars to Bill Nelson’s for years at the recommendation of a friend who built race cars for years. Bill, Tony and their lead mechanic Jimmy helped me complete a conversion of my 1968 mustang to a modern day vehicle from the ground up. Bill hand built the engine for me and Tony was a wealth of knowledge regarding the correct components to put in the car. They were a pleasure to work with and their integrity is beyond reproach. They truly stand behind their work and will not sell you what you do not need. I have personally witnessed other reputable shops in town bring vehicles to Bill Nelson’s for diagnosis! If you are looking for real mechanics and are tired of dishonest parts changers, give them a try. You will be a customer for life. Say hello to Tony, the Service Manager. He is honest and just plain good people!
thank g-d for robert del castillo
I own a Ford F150 4×4 5.4 3 valve truck, love the truck, hate the plug design. I started to change my plugs and broke a plug. I call Bill Nelson’s and spoke to Tony, he told me to have it towed, recommended a towing service which gave me a discount. The professionals at Bill’s...
read full reviewI own a Ford F150 4×4 5.4 3 valve truck, love the truck, hate the plug design. I started to change my plugs and broke a plug. I call Bill Nelson’s and spoke to Tony, he told me to have it towed, recommended a towing service which gave me a discount. The professionals at Bill’s shop were right on it and fixed the problem with no trouble. I had 5 other plugs that needed to be changed. 3 more broke in the process, all 3 were removed with no damaged or extra work needed on my engine. These guys were pros, way to go Tony and the crew. Thanks for taking a bad situation and making it good. 5 cars
We have been taking our vehicles to Bill Nelson Automotive for over 14 years. They are friendly, have highly skilled technicians and operate with integrity. One of our vehicles is a 1999 Ford Expedition with over 257,000 miles. I credit it’s longevity to the service it has received from Nelson Automotive.
read full reviewWe have been taking our vehicles to Bill Nelson Automotive for over 14 years. They are friendly, have highly skilled technicians and operate with integrity. One of our vehicles is a 1999 Ford Expedition with over 257,000 miles. I credit it’s longevity to the service it has received from Nelson Automotive.
Dropped off company truck in the morning, They checked it over, informed me of need repairs, and completed them in the same day. I trust these people with all of our company trucks. They are professional and well trained. Cost were lower than most major repair centers. I will be using them for all of...
read full reviewDropped off company truck in the morning, They checked it over, informed me of need repairs, and completed them in the same day. I trust these people with all of our company trucks. They are professional and well trained. Cost were lower than most major repair centers. I will be using them for all of our repair needs.
I have been well satisfied with the service, knowledge and follow-up from everyone at Bill Nelsons. They have not only the experience to diagnose your problems but the desire to make sure you are satisfied. Trust the folks at Bill Nelsons.
I have been a customer of Bill Nelson for many years and I have found them to be very knowledgeable in their repairs and their customer service is excellent. They are very fair in their pricing, I would recommend their services to anyone. I am a satisfied customer.
read full reviewI have been a customer of Bill Nelson for many years and I have found them to be very knowledgeable in their repairs and their customer service is excellent. They are very fair in their pricing, I would recommend their services to anyone. I am a satisfied customer.
Bill Nelson Auto can be relied on for always providing a high level of integrity in their workmanship and service. I am always pleased with their maintenance and repairs on my dodge truck. Tony is quick to answer any questions I may have and he even draws me pictures to explain any work that needs...
read full reviewBill Nelson Auto can be relied on for always providing a high level of integrity in their workmanship and service.
I am always pleased with their maintenance and repairs on my dodge truck.
Tony is quick to answer any questions I may have and he even draws me pictures to explain any work that needs to be done so I understand it!
I would definitely recommend Bill Nelson auto as a local company you can trust to always do the job and at a reasonable price!
Andrea L.
I have brought my vehicles here for years, they are always fixed correctly the first time. I have two repair shops directly across the street from where i work and always go down the street to Bill Nelson’s because of the great service and workmanship. One the last places around which has friendly customer service...
read full reviewI have brought my vehicles here for years, they are always fixed correctly the first time. I have two repair shops directly across the street from where i work and always go down the street to Bill Nelson’s because of the great service and workmanship. One the last places around which has friendly customer service and work you can trust.
I brought my truck in, with the assumption that I had a problem with my fuel injection system I had installed in 2014. After speaking with Tony, we took a test drive, and determined it was the transmission. Tony’s communication regarding my problem was above reproach. I will be a returning customer and will recommend...
read full reviewI brought my truck in, with the assumption that I had a problem with my fuel injection system I had installed in 2014. After speaking with Tony, we took a test drive, and determined it was the transmission. Tony’s communication regarding my problem was above reproach. I will be a returning customer and will recommend Bill Nelson’s highly as my problem was solved with one visit. Great job and sincere thanks.
I stopped at Bill Nelson’s for an estimate to replace my thermostat and also a knock sensor was on as indicated by the “check engine light”. I was told there was no charge for a repair estimate but after waiting an hour and a half they gave me a bill for $86.46, which included a...
read full reviewI stopped at Bill Nelson’s for an estimate to replace my thermostat and also a knock sensor was on as indicated by the “check engine light”. I was told there was no charge for a repair estimate but after waiting an hour and a half they gave me a bill for $86.46, which included a hazardous waste charge. I questioned the charges but did not get a satisfactory answer. I will never use Bill Nelson’s auto repair and will notify my friends of the treatment I received.
Bill Nelson’s Automotive Service is an A+ rated shop with the Better Business Bureau. We take customer service and quality of repairs very seriously. Larry called one day and asked about his Nissan. He was told the same thing we tell everyone: “There is no charge for estimates or diagnostics if we take the vehicle in for repair at that time.” We worked on his vehicle for over an hour and determined the first code he had was for a stuck open thermostat. A second code was for a knock sensor problem, which, when exercising the system operation and checking the wiring and connectors that were accessible, determined that the knock sensors needed to be replaced. We gave him the estimate, and he declined the work. This is a highly reputable place of business, and we need to pay our employees and our overhead. Our policy is in place because we can’t work on someone’s vehicle for 90 minutes for free. We wish Larry well.
Reasonable, honest,quick with wii-fy,nice people
I took my vehicle to Bill Nelson’s Automotive for an “estimate” to fix a bi-fuel coolant leak problem. I actually told the mechanic supervisor exactly where the leak was which they confirmed. After receiving a quote back for what the repairs would cost I decided not to have it fixed since the cost was prohibitive....
read full reviewI took my vehicle to Bill Nelson’s Automotive for an “estimate” to fix a bi-fuel coolant leak problem. I actually told the mechanic supervisor exactly where the leak was which they confirmed. After receiving a quote back for what the repairs would cost I decided not to have it fixed since the cost was prohibitive. When I went to pick up my vehicle I was told I had to pay $86 for their time. I was never informed there would be a charge if I chose to not have any actual work performed. Needless to say I will never return to Bill Nelson for any future repairs and will make sure my friends who also have bi-fuel vehicles to also not go there.
Customer service and satisfaction is what drives our business. We are truly saddened when our customers are unhappy. First we looked the vehicle over thoroughly with regards to the operation of his alternative fuel system and other needs. The regulator was in fact leaking coolant as the customer told us. We also found and informed him of the fact that the lock off valve for the propane had been recalled and needed to be replaced, The propane delivery hose to the mixture control valve was cracked and kinked. When we attempted to start the vehicle on propane, we found the mixture control ( lambda valve) was stuck closed from disuse. We looked up all the parts and labor to give him an estimate for repairs. We also found that the odometer was inoperative most of the time, there was no record of the last service, the fuel service port was missing, the vehicle needed a transmission service and a brake flush. It also needed a battery service and a set of windshield wipers. The tech and service manager spent well over an hour on Lonnie’s vehicle. I think he got more than his money’s worth. We almost never charge for diagnostics if we repair the vehicle. –Bill Nelson, Owner
If you are old enough to remember what a reputable business was, Bill Nelson’s rates with the best of them. Upfront pricing, suggestions for saving you some money and they do what they tell you they are going to do. You will pay for their labor; however, you won’t have to come back a second...
read full reviewIf you are old enough to remember what a reputable business was, Bill Nelson’s rates with the best of them. Upfront pricing, suggestions for saving you some money and they do what they tell you they are going to do. You will pay for their labor; however, you won’t have to come back a second time to fix the fixes.
All I can say is Bill Nelson’s Automotive is the honest and knowledgeable repair shop your looking for. I have gone there 3 times and have been very pleased with the people in the office, as well as the mechanics. They are a finely oiled service machine.
read full reviewAll I can say is Bill Nelson’s Automotive is the honest and knowledgeable repair shop your looking for. I have gone there 3 times and have been very pleased with the people in the office, as well as the mechanics. They are a finely oiled service machine.
After going to Midas for 3 years, my husband and I always had problems when we left the shop. Recently the Midas on 6th Ave broke our automatic seat in our Murano and forgot to connect the air hose (for the 2nd time) and it cause my husband to loose power in the SUV while...
read full reviewAfter going to Midas for 3 years, my husband and I always had problems when we left the shop. Recently the Midas on 6th Ave broke our automatic seat in our Murano and forgot to connect the air hose (for the 2nd time) and it cause my husband to loose power in the SUV while on the highway. I am thnakful he wasn’t hurt. Although Midas agreed to fix the seat for free, once they realized it wasn’t just a “plastic piece” and after a fight with the owner, we knew we needed to go somehwere else. I saw this site and went to check out the closest shop with recent and excellent reviews. When we arrived – Wedy was AWESOME! I love that there is a woman at the front and she is wonderful and knows what she is talking about. They fixed my car and Tony – the manager was EXCELLENT! He called me to let me know what needed to be done and offered what I could hold off on. There was no pushy sales pitch and he took the time to walk me through my options. Even more, he reviewed my Murano and spent almost 2 weeksscouring for parts so that I could fix these major issues that Midas did. Ornignally we were looking at $2500 and with Tony on the job, it looks like we will bay $1500. They are honest and easy to work with. Excellent. Additionally, you need to make an appointment – that says people are lining up to take their cars there! We are relocating and I WISH we could take them with is. They take all of the pain out of car repairs – totally quality workmanship!
On our way through Tucson, our vehicle was leaking fluid and billows of smoke were coming from beneath. We were referred to Bill Nelson’s Automotive and within minutes Bill determined that we had mistakenly driven in 4 wheel drive while on the freeway which in turn broke a seal. Snce we had two vehicles, we...
read full reviewOn our way through Tucson, our vehicle was leaking fluid and billows of smoke were coming from beneath. We were referred to Bill Nelson’s Automotive and within minutes Bill determined that we had mistakenly driven in 4 wheel drive while on the freeway which in turn broke a seal. Snce we had two vehicles, we left the vehicle with Bill and carried on to Phoenix for several days. Upon our return through Tucson, we picked up the repaired vehicle. The repair bill was very reasonable in our opinion. We were impressed with not only, Bill, but his entire staff. I doubt if we would have been so pleased had we gone to a dealer. Highly recommend!
I do most of my own auto repairs, but I have had the pleasure of dealing with Bill Nelson’s 2 times now. I have a list of horror stories dealing with dealerships on warranty claims. Bill Nelson’s is the only place that I have ever had a good auto repair experience in Tucson (yes, I...
read full reviewI do most of my own auto repairs, but I have had the pleasure of dealing with Bill Nelson’s 2 times now. I have a list of horror stories dealing with dealerships on warranty claims. Bill Nelson’s is the only place that I have ever had a good auto repair experience in Tucson (yes, I am rather picky). It is nice to get my vehicle back repaired without additional damage. These folks are honest and go beyond what is asked of them.
I am thoroughly satisfied, I haven’t the words to express how well they took care of me. They have a professional attitude with a family touch. I will return and I will refer everyone I know to Bill Nelson’s Automotive Center.
Driving through Tucson on our way home to Texas the transmission cooler in our hummer filled the radiator full transmission fluid, spilling transmission fluid and water down the side of the hummer and the Clasic 240Z we were towing. I Checked my smartphone, read a couple reviews and decided on Bill Nelson Automotive. I first...
read full reviewDriving through Tucson on our way home to Texas the transmission cooler in our hummer filled the radiator full transmission fluid, spilling transmission fluid and water down the side of the hummer and the Clasic 240Z we were towing.
I Checked my smartphone, read a couple reviews and decided on Bill Nelson Automotive. I first talked to Wendy ( Thanks Wendy) a very capable receptionist. After explaining we were traveling she gave me directions to Bills Nelson’s. Tony the Service Manager checked out the Hummer wrote up a quote and got the work started. The Mechanic was Clay, Clay is an awsome mechanic and an interesting guy. I’ve never met a mechanic that kept things a clean as Clay did. Everything he removed or replaced was cleaned before it was installed and wiped down again afterwards. When cashing out a few hours later the bill was a little over a hundred dollars less than the quote. Even our family dog was welcome to share the waiting room with us.
Thanks to all of you at Bill Nelson’s Automotive for all your help and the very professional service you provide.
I went from a horrible experience at another mechanic shop to a wonderful experience here at Bill Nelson’s. They fixed the problem that stumped the other garage. The service was fast and professional. Tony was honest, very helpful and friendly. I highly recommend this garage.
read full reviewI went from a horrible experience at another mechanic shop to a wonderful experience here at Bill Nelson’s. They fixed the problem that stumped the other garage. The service was fast and professional. Tony was honest, very helpful and friendly. I highly recommend this garage.
We have used Bills Automotive over the last two years. They have always been great with their service and helpful and professional. They have always been honest and charged what was fair. We highly recommend Bills Automotive in Tucson, AZ.
We have used Bill Nelson’s for over ten years for our personal and business vehicles. As usual we are very pleased with their work.
This is the second time I have used their fuel injector testing and cleaning service. This time they checked out fine and didn’t need cleaning. I appreciate their honesty and will return for more fast and friendly service.
Service above and beyond. Diagnostics quick and accurate. Source of 4 codes on the check engine light led to a broken check valve. Check valve no longer carried by the OEM. Tony and Jim got a new part (in an hour) that was close and fabricated alternate connections that would work. Problem solved for a...
read full reviewService above and beyond. Diagnostics quick and accurate. Source of 4 codes on the check engine light led to a broken check valve. Check valve no longer carried by the OEM. Tony and Jim got a new part (in an hour) that was close and fabricated alternate connections that would work. Problem solved for a very reasonable price.
I was going to take my vehicle on a long road trip so I took it to have it inspected because it has over 200k miles on it. Bill and Tony checked it out and everything was fine. They really could have taken advantage of the situation by selling me something I didn’t need, but...
read full reviewI was going to take my vehicle on a long road trip so I took it to have it inspected because it has over 200k miles on it. Bill and Tony checked it out and everything was fine. They really could have taken advantage of the situation by selling me something I didn’t need, but they didn’t do that. Great service!
Took our van to Nelson’s because of their A+ rating at BBB. It was like doing business with family. Very courteous, fair, and prompt. Also, no hard sales for any other work that may be needed to be done in the future. I will be taking all our vehicles to this place. Thank you!
read full reviewTook our van to Nelson’s because of their A+ rating at BBB. It was like doing business with family. Very courteous, fair, and prompt. Also, no hard sales for any other work that may be needed to be done in the future. I will be taking all our vehicles to this place. Thank you!
have been taking my old beast suburban to Nelson” for maintenance and general repairs. all was done in a timely manner. Never felt pressured to do more than necessary. I will ccontinue to take my vehicles there for repairs and maintenance.
This is the second time I’ve taken my car to Bill Nelson’s. At high speeds, I was experiencing a wobble in my steering wheel when I braked. The shop not only fit me into their busy schedule, but determined that my front brake pads were cracked and rotor was scratched. The car drives like brand-new...
read full reviewThis is the second time I’ve taken my car to Bill Nelson’s. At high speeds, I was experiencing a wobble in my steering wheel when I braked. The shop not only fit me into their busy schedule, but determined that my front brake pads were cracked and rotor was scratched. The car drives like brand-new now! You can feel confident in taking your car to Bill Nelson’s Automotive Service … they’re fantastic!
Wonderful shop. Very knowledgeable and helpful. Willing to take extra steps to insure contentedness with their work.
I took my car to Bill Nelson Automotive to replace the front brakes which not only needed replacement but were squeaking badly. They did a great job, it didn’t take too long, and no more squeaks!
I have been taking my vehicles to Bill Nelson’s Shop for about 15 years. I have always received excellent service, being driven to work and picked up at the end of the day. I drove my last car 188,000 miles with the maintenance that it received from this shop.
read full reviewI have been taking my vehicles to Bill Nelson’s Shop for about 15 years. I have always received excellent service, being driven to work and picked up at the end of the day. I drove my last car 188,000 miles with the maintenance that it received from this shop.
Took my 05 Silverado to Bill Nelson’s for a propane regulator rebuild since I had them do a propane conversion a few years ago. My 05 runs on either propane or gas. have had no problems untill the regulator went out. They did an excellent job. They are the only shop in town that has...
read full reviewTook my 05 Silverado to Bill Nelson’s for a propane regulator rebuild since I had them do a propane conversion a few years ago. My 05 runs on either propane or gas. have had no problems untill the regulator went out. They did an excellent job. They are the only shop in town that has qualified tech’s to work on these that I’m aware of. They also noticed my water pump was leaking and some other issues which I’m going to have them repair. Great customer service and employee’s. Tony, the manager and Bill the owner make this facility worth coming to.
Thank you for the great service.
Kent
I’ve been needing a brake job for a few weeks now, and keep running out of time to do it. Yesterday I had a business meeting that lasted a few hours, and Bill Nelson’s Auto snuck a brake job in while I was tied up! They were so accommodating and really took a load off...
read full reviewI’ve been needing a brake job for a few weeks now, and keep running out of time to do it. Yesterday I had a business meeting that lasted a few hours, and Bill Nelson’s Auto snuck a brake job in while I was tied up! They were so accommodating and really took a load off my mind by getting my car fixed despite my busy schedule. Thanks, Bill, Tony and Danielle! You’re the best!
I just wanted to take a moment to thank the Bill Neslson team for doing such a wonderful job tuning my car for emissions. Still going strong and for the past three years I have passed with flying colors. Though I do not drive this car daily prior to me taking my car to Bill...
read full reviewI just wanted to take a moment to thank the Bill Neslson team for doing such a wonderful job tuning my car for emissions. Still going strong and for the past three years I have passed with flying colors. Though I do not drive this car daily prior to me taking my car to Bill Nelsons I spent the two previous years struggling to find a repair shop as well as getting my car to pass the emissions inspections. Great job!
Sincerely Rick,
Best Shop in town! I wouldn’t go any other place! Bill & Tony do a great job of fixing it right the first time and on time. I’ve been using Nelson’s for years now, and would not hesitate to reccomend them to anyone needing auto repair service. Oil changes, tune-ups, and full engine rebuilds…. these...
read full reviewBest Shop in town! I wouldn’t go any other place! Bill & Tony do a great job of fixing it right the first time and on time. I’ve been using Nelson’s for years now, and would not hesitate to reccomend them to anyone needing auto repair service. Oil changes, tune-ups, and full engine rebuilds…. these guys do it all!
Bill Nelson’s Automotive Service
3515 S Palo Verde
Tucson, AZ 85713
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Thank for your searching for auto repair service in Phoenix, AZ, and Tucson, AZ, areas. We are pleased you've chosen GarageFly to help you with your automotive repair needs. Bill Nelson’s Automotive Service is one of GarageFly's many user rated and reviewed auto repair shops in the Phoenix, AZ, and Tucson, AZ, areas. There are so many choices for automobile repair in Arizona; we feel it's important for you to be well informed. Please visit http://www.billnelsonauto.com/ for more information about this automobile repair shop's services.
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Contact Us Correspondence
We may collect information that identifies you personally when you submit reviews, ratings, comments, questions or suggestions to our Customer Service department or to the Site using the Contact Us form or by email.
Internal Analysis and Promotions
We may use Personal Information about you for our own internal statistical, design, operational purposes such as to estimate our audience size; measure aggregate traffic patterns; and understand demographic, customer interest, purchasing and other trends among our visitors and customers. We may also use your Personal Information for the marketing and/or promotion of our products or services. We may outsource all of these tasks to third parties on a confidential basis. If you do not want to receive promotional materials from us or third parties to whom we outsource certain tasks, please email webmaster@garagefly.com to change your preferences.
Co-Branded Service Offerings
We may share Personal Information with certain affiliated businesses or businesses with whom we have formed a strategic alliance. If you do not want to have your Personal Information shared with these businesses you may email webmaster@garagefly.com.
Third-Party Offers
We may arrange to have marketing and promotional information of other companies sent to you that we think might be of interest to you. If you do not want to receive these materials, please email webmaster@garagefly.com.
Legal Requirement
We may disclose Personal Information, Non-personal Information and Aggregate Information (as described below):
(a) to comply with the law, cooperate and respond to requests and claims or comply with legal process served on us (e.g., a lawful subpoena, warrant or court order);
(b) to enforce or apply our Site Terms, policies or agreements (including to initiate, render, bill, and collect for amounts owed to us);
(c) to protect and defend our or our user's rights or property, the Site, our employees, visitors or the public, (including protecting and defending from fraudulent, abusive, or unlawful use of, the Site; or
(d) if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of records without delay.
Company Sale
Information collected through our Site is considered our trade secret or proprietary information. As the owner of such information, we may disclose or sell such information as an asset of the company in conjunction with the sale to a third party of our company or a portion of our assets.
Aggregate Information
We collect Aggregate Information about you and your use of our Site whenever you visit us online. For instance, we may collect various forms of "click stream" information such as entry and exit points for our Site (i.e., referring URLs or domains), site traffic statistics, page views, impressions, and operating system and browser type. In addition, when users request pages on our Site, our servers automatically log their IP addresses. An IP address is a number that is automatically assigned to your computer whenever you are surfing the Web.
We also use third-party software that tracks traffic directed to our Site from affiliate Web sites and the purchases that result from this traffic. This information is aggregated and is not tied to an individual purchase or person.
This Aggregate Information generally will not personally identify you or be correlated to you individually for external purposes. We may collect, compile, store, publish, promote, report, sell, or otherwise disclose or use any and all Aggregate Information, provided that, such information does not personally identify you. When we share such information with other companies, it is not traceable to any particular user, and will not be used to contact you. If we do correlate any Aggregate Information to you, such information will be treated like any other Personal Information under this statement.
Cookies
We may make use of "cookies" on our Site. Cookies are small text files that are stored on a user's computer by a Web server based on the permissions set in a user's browser software. We may use cookies to allow us to automate access and data entry functions of our Site such as to correlate information for interactions you may have while at the Site (if any), tailor the Site to your preferences or interests, or customize promotions or marketing. In addition, cookies allow us to track use of the Site to determine those areas which are useful or popular and those that are not thereby enabling us to improve and update the Site effectively.
You may adjust your Web browsers to either alert you of the use of cookies or refuse to accept cookies entirely. Be aware that if you elect not to accept cookies, the Site may not function properly or permit access.
Advertising
We may use various web tools to monitor the effectiveness of advertising or for other legitimate purposes. These web tools can be linked to personal information. For example, advertising networks use Web beacons to add information to a personal profile of what sites a person is visiting and to determine what banner ads to display based on the profile, to provide an independent accounting of how many people have visited a particular Web site and to gather statistics about Web browser usage at different places on the Internet.
Links to Other Sites
Please be aware that we provide links to third-party Web sites as a service to our visitors, and that we are not responsible for the content or information collection practices of those pages. Please note that these Web sites' privacy policies may differ from those of Garagefly. We encourage you to review and understand the privacy practices at third party sites before providing them with information.
Security
We use commercially reasonable efforts to store, maintain and secure Personal Information to protect it from loss, misuse, alternation or destruction by any unauthorized party.
Because the Internet is a public and open facility, no security measures can guarantee complete confidentiality under all circumstances. To help preserve your confidentiality, you are responsible for maintaining the confidentiality of your user name and password. This Privacy Policy does not create any contractual or legal rights on your behalf.
Access
You may change or delete your preferences on the Site and from email communications. You can access your communication preferences on this page [insert hyperlink to page where privacy settings can be changed] at any time and elect to receive or stop receiving information from us or any third party as described by this Privacy Policy.
Opting-Out of Promotional Materials
As noted above, we may use your e-mail address and other contact information provided to us through the Site or from email communications to send you promotional materials from us or third parties. If you do not want to receive such promotional information, you can change your privacy preference and remove yourself from our e-mail list at any time.
If you receive email communications from our Site, please use the unsubscribe link contained in the email.
If you have NOT completed the registration process or are unable to locate the link, please e-mail your request to be removed to webmaster@garagefly.com.
Contact Information
If you have any questions or suggestions regarding our Privacy Policy, please contact us at:
(480) 776-2552
9AM to 5PM MST
(Monday through Friday)
Consumer Relations
1444 W. 10th Place
Tempe, AZ 85281
www.garagefly.com