Action Auto Repair

Action Auto Repair is a full-service auto repair shop that has served the Deer Valley neighborhood since 1983. Action Auto Repair has an “A+” rating with the Better Business Bureau. Whatever your repair needs, visit us for quality workmanship, reliable work, excellent customer service, and a fast turn-around time.

We are conveniently located just west of the I-17 on Deer Valley Road. We are AAA certified. We are dedicated to getting your car in great shape as quickly as possible, so you can get on the road and on with your life.

Call Shop

Write a Review

Make an Appointment

• map it

• view website

send to a friend print this page

2618 W Deer Valley Rd Phoenix, AZ 85027
get directions

Phone: (623) 582-2982

---

certifications & affiliations

• Megan
  August 27th, 2019

  5

  The guys at Action Auto are always kind and respectful. I never feel pressured to do anything right away but they let me know if there is a safety concern. I recently brought a friend along and she was impressed with the thorough job they did in checking her car. They picked up on a...

  read full review

  The guys at Action Auto are always kind and respectful. I never feel pressured to do anything right away but they let me know if there is a safety concern. I recently brought a friend along and she was impressed with the thorough job they did in checking her car. They picked up on a safety problem that the other mechanic she had been going to for years never mentioned, though it was immediately obvious to these folks. She appreciated the honesty and went to get her car the repairs it needed.
  I’m happy with Action Auto this far.

• Patricia
  August 22nd, 2019

  5

  This company is wonderful. I always have trouble getting people to listen to me on repairs being a single lady. They listen and they advise on what is priority to be fixed right away. They have a shuttle service also for taking you to home or work and or bringing you back to pickup your...

  read full review

  This company is wonderful. I always have trouble getting people to listen to me on repairs being a single lady. They listen and they advise on what is priority to be fixed right away. They have a shuttle service also for taking you to home or work and or bringing you back to pickup your car/truck.
  I will forever be a devoted customer.

• John B
  July 24th, 2019

  5

  I have been an Action Auto customer for several years, and trust all three of my family’s cars to them. I consistently receive honest and accurate information on the current issue, and fair and reasonable pricing for their parts and services. They are truly concerned with the quality of their work, and keeping my vehicles...

  read full review

  I have been an Action Auto customer for several years, and trust all three of my family’s cars to them. I consistently receive honest and accurate information on the current issue, and fair and reasonable pricing for their parts and services. They are truly concerned with the quality of their work, and keeping my vehicles in top operating condition!
  This latest incident with my truck ‘self-shifting’ into 4-wheel drive was a computer issue. I was sure that it would require a trip to the Dodge dealership to use their special equipment and advanced electronic capabilities. The Action Auto team tackled the problem – found the short in the computer, and tore down, procured and replaced the part in less than a day. It was fully tested to insure that the correct signal was now being sent to the transmission. They have impressed me again, and did their best to keep my bill as low as possible.

• Jan H
  July 18th, 2019

  5

  After hearing about Action Auto Repair on the Mark Salem show, I gave them a try and have been a customer for about three years. If I find or they find a problem, they fix the problem, I never have to come back for a redo, and most importantly the repairs last. Action Auto has...

  read full review

  After hearing about Action Auto Repair on the Mark Salem show, I gave them a try and have been a customer for about three years. If I find or they find a problem, they fix the problem, I never have to come back for a redo, and most importantly the repairs last. Action Auto has a three year or 36,000 mile parts and labor warranty on all repairs. As a woman, they treat me with respect. I see no reason to go elsewhere.

• Martin C
  July 16th, 2019

  5

  Shop did a great job. The fuel pump on he truck failed on my way to the airport. I was out of town during the whole process but was kept in the loop by Nick Ortiz. After the repair I was returning on a Sunday, and Nick took time out from his day off to...

  read full review

  Shop did a great job. The fuel pump on he truck failed on my way to the airport. I was out of town during the whole process but was kept in the loop by Nick Ortiz. After the repair I was returning on a Sunday, and Nick took time out from his day off to meet me at the shop and get me on my way. Nick was as polite and helpful as he could be. Without a doubt, the best experience I could have had. And to those who have wretched for a living, work bay was spotless. Shop was immaculate.

• Nancy Y
  July 14th, 2019

  5

  Front Desk personnel are always friendly, informative and professional. Accurate upfront pricing. Friendly and prompt shuttle service.

• Rosalia
  July 14th, 2019

  5

  Always professional and accurate with wait time and pricing.

• Brent O
  July 1st, 2019

  5

  I was referred to this shop from the the VVR Program for emissions. I found I needed to replace the Catalytic Converter. The shop completed the repair, did all the paperwork needed for the program and drove vehicle to emissions where it passed. A seamless process during a stressful time. Joe and staff were courteous...

  read full review

  I was referred to this shop from the the VVR Program for emissions. I found I needed to replace the Catalytic Converter. The shop completed the repair, did all the paperwork needed for the program and drove vehicle to emissions where it passed. A seamless process during a stressful time. Joe and staff were courteous and professional. Thank you!

• David C
  July 1st, 2019

  5

  3340 W LONE CACTUS DR
  Always good reliable service. Pleasure to do business with.
  Never hesitant to leave car cwith them.

• Terry D
  June 27th, 2019

  5

  Four wheel alignment. In and out in under an hour. Excellent work. Car actually drives better than when it was new.

• Shawnlee P
  June 21st, 2019

  5

  Staff is always friendly and courteous, they explained what was going on and even offered to give me a ride.

• Lisa B
  June 17th, 2019

  5

  We always wanted to take our cars to a “Mom Pop” shop where we know that we are being taken care of. Joe and Nick are always so nice and helpful. We are going on a road trip and they made sure my car was road trip ready. I will not go to another shop...

  read full review

  We always wanted to take our cars to a “Mom Pop” shop where we know that we are being taken care of. Joe and Nick are always so nice and helpful. We are going on a road trip and they made sure my car was road trip ready. I will not go to another shop again!

• Kyle R
  June 17th, 2019

  5

  Amazing job replacing my alternator and battery charging system. Replaced with original motor craft parts backed with warranty. Car is up and running again. Will return again! Nick had great customer service.

• sanjay b
  June 13th, 2019

  5

  through check and prompt delivery

• Leo H
  June 7th, 2019

  5

  I too my car in because the Check engine light was on and when Action Auto Repair read the code, it indicated a missfire on the #2 Cylinder. The worked on it and finally was able to determine that there was a Vacuum line below the manifold that had deteriorated because of the age of...

  read full review

  I too my car in because the Check engine light was on and when Action Auto Repair read the code, it indicated a missfire on the #2 Cylinder. The worked on it and finally was able to determine that there was a Vacuum line below the manifold that had deteriorated because of the age of the car. Once they replaced the tiny part, it was running like a new car again. Their Service excellence and professional customer service along with their competative pricing will always bring me back to Action Auto Repair for all of my repairs. The have the expertise and Staff that know their job when it comes to all make and models of Automobiles. I would give them a FIVE STAR Rating and will be back again to have another great experience in getting my car fixed correctly the first time. Thanks again Action Auto Repair for taking excellent care of me and my older car. Leo J. – Glendale, AZ

• Adrianna V
  June 5th, 2019

  5

  So I found this shop because of the state VVR program to help with emissions, I chose it because of the reviews and I can tell you I was not disappointed! This place is great, they were very accommodating and friendly. My car was not an easy task and it took several weeks to finally...

  read full review

  So I found this shop because of the state VVR program to help with emissions, I chose it because of the reviews and I can tell you I was not disappointed! This place is great, they were very accommodating and friendly. My car was not an easy task and it took several weeks to finally get it passed because of me needing the car back and having to drive it through the drive cycles but they were very helpful every step of the way. They made me feel like family, and never at any point did I feel I was being taken advantage of. I highly recommend Action Auto they really know what they’re doing and are very honest. I am forever grateful, everyone really went above and beyond to make sure my car was ready especially Nick and Joe.

• Aaron R
  May 31st, 2019

  5

  They did a vehicle inspection for me at no charge. They advised me not to buy the car as it needed $1000 in repairs. Thanks!

• Zackary K
  April 21st, 2019

  5

  On my way to a routine oil change, I was surprised by some unplanned transmission trouble. Action Auto Repair had worked on my car in the past so I know I could trust their opinion. Not only did they guys recommend that I reach out to the dealer regarding an extended warranty, they also drove...

  read full review

  On my way to a routine oil change, I was surprised by some unplanned transmission trouble. Action Auto Repair had worked on my car in the past so I know I could trust their opinion. Not only did they guys recommend that I reach out to the dealer regarding an extended warranty, they also drove me home from the shop. My dealer honored the extended warranty and the guys at Action Auto Repair were professional, supportive and kind throughout the process. I definitely appreciated the professionalism and piece of mind. I highly recommend this shop based off their past services which were fair, timely and convenient considering they offer text messaging updates and complimentary rides too!

• Jeff W
  April 5th, 2019

  5

  We’ve used Action Auto a few times now, from oil changes to alignment and repair, and every time they have been awesome ! Personable remembered us by name and our project truck. They are a great shop that does great, timely work at very reasonable prices. Only shop I trust and I’m a trained mechanic.

  read full review

  We’ve used Action Auto a few times now, from oil changes to alignment and repair, and every time they have been awesome ! Personable remembered us by name and our project truck. They are a great shop that does great, timely work at very reasonable prices. Only shop I trust and I’m a trained mechanic.

• Scott P
  March 28th, 2019

  5

  First time visiting this repair shop and won’t be the last. Drive by the shop on my way to work and noticed they always seemed busy, looked clean, and invested in the outward appearance of their shop with flowers, electronic sign, and a nice but not overpowering street sign. Went in for a quote on...

  read full review

  First time visiting this repair shop and won’t be the last. Drive by the shop on my way to work and noticed they always seemed busy, looked clean, and invested in the outward appearance of their shop with flowers, electronic sign, and a nice but not overpowering street sign. Went in for a quote on brakes and a potential oil leak and from the time I stepped up to the counter the service was solid and friendly. Received my quote on the brakes and told the leak was poor work replacing oil filter on recent oil change, national chain replaced oil. Ended up having the work performed and happy with everything and will likely go back for my oil changes. Family owned with the owner working the counter and staff is happy and friendly.

• Gary F
  January 16th, 2019

  5

  I only trust Action Auto with my ’66 fastback. They actually have a mechanic who is very familiar with this era. I’ve been going to this shop for years and trust them with our other vehicles as well. Always truthful and fair. Highly recommended!!

  read full review

  I only trust Action Auto with my ’66 fastback. They actually have a mechanic who is very familiar with this era. I’ve been going to this shop for years and trust them with our other vehicles as well. Always truthful and fair. Highly recommended!!

• Lyle P
  December 20th, 2018

  5

  Best knowledgeable place and person I have ever had the opportunity to use

  Highly recommended to me and I will highly recommend to others.

  From entering the office for the first time to being introduced to the technician. Just a great experience

• Margaret K
  December 4th, 2018

  5

  Great place! Nick went above and beyond to get my car to pass emission check. Highly recommend for excellent service. Thanks!!!!

• Tessa D
  November 25th, 2018

  5

  Beyond excellent service and courtesy every time! My DIL has taken her truck here for years and she always had positive things to say. My first visit was this year. Not only were the guys super polite on the phone, they were speedy. My issue was a tail light needed replacing and it’s not something...

  read full review

  Beyond excellent service and courtesy every time! My DIL has taken her truck here for years and she always had positive things to say. My first visit was this year. Not only were the guys super polite on the phone, they were speedy. My issue was a tail light needed replacing and it’s not something I can do (or get anyone else to do as it turned out). I brought my vehicle in, the gentleman asked for the key and the other gentleman asked after my DIL. Before we were done catching up the other gent was back with the key. He has changed the tail light!!! The cost was so extremely reasonable that I felt guilty! Since that time my son has needed truck work and will take it there. My next major maintenance is coming up and I am going back. These guys are the best and care about their customers. You won’t regret working with them.

• Anthony V
  November 15th, 2018

  5

  My Wife and I live 5 hrs north of the Phoenix area. Last year we spent several days in the Phoenix area looking for the best used mini van we could afford. We called Action Auto Repair, not knowing any mechanics in the area, and asked if they would be willing to do a pre-buy...

  read full review

  My Wife and I live 5 hrs north of the Phoenix area. Last year we spent several days in the Phoenix area looking for the best used mini van we could afford. We called Action Auto Repair, not knowing any mechanics in the area, and asked if they would be willing to do a pre-buy inspection for us. They did a thorough job and we decided to purchase the vehicle As I made arrangements to pay for the inspection I was told it was on them and to just give them a good review. That was a surprise and very much appreciated. Well so far we have been blessed with a solid used car for the last year since then. Its taken me a little while to get this review up but I promised I would. Where do you find this kind of kindness these days? I was very impressed. God Bless

• Donald S
  July 11th, 2018

  5

  Took my car to Action Auto and was greeted by Joe, the GM. We discussed the issue and spoke with Nick, the service manager. Checked all four brakes and said I really only needed new front brakes. Gave me a very reasonable quote and I had my car back within less than an hour and...

  read full review

  Took my car to Action Auto and was greeted by Joe, the GM. We discussed the issue and spoke with Nick, the service manager. Checked all four brakes and said I really only needed new front brakes. Gave me a very reasonable quote and I had my car back within less than an hour and one-half. Very friendly and professional and will definitely return for any other services.

• Kevin J
  July 8th, 2018

  5

  This place is totally awesome. They fixed my car quickly. They are a tad bit expensive but totally worth the piece of mind. Would come here a million times over the dealership.

• Kathleen
  June 22nd, 2018

  5

  Took my car in because it failed emissions. They put in a new catalytic converter. They are the most friendly, courteous and kind people I’ve met for an auto repair place. They had it done in a couple of hours and had free shuttle to my job. It passed emissions with flying colors. I will...

  read full review

  Took my car in because it failed emissions. They put in a new catalytic converter. They are the most friendly, courteous and kind people I’ve met for an auto repair place. They had it done in a couple of hours and had free shuttle to my job. It passed emissions with flying colors. I will take my car there for any repairs in the future.

• Debi C
  June 20th, 2018

  5

  Found Action Auto Repair when my passenger window would not go up. My actuators had also gone mad long before the window. If anyone knows what actuators are you know how annoying the noise and the cost to repair is. I originally took my car in for the window but let them know about the...

  read full review

  Found Action Auto Repair when my passenger window would not go up. My actuators had also gone mad long before the window. If anyone knows what actuators are you know how annoying the noise and the cost to repair is. I originally took my car in for the window but let them know about the annoying noise my fans were making. They gave me an estimate and it was much more reasonable than other shop quotes.
  There is none better than Action Auto Repair
  I go there for all my auto needs now! Today was an oil change. They found 2 nails in my tires and plugged those too!

• Jason K
  June 19th, 2018

  5

  Very efficient and friend. Highly recommend.

• Anna R
  June 19th, 2018

  4

  Took my car because it was overheating and spitting out coolant. I had already tooken it to a different auto shop before bringing it here for the same problem. Long story short, the first auto shop screwed me over and never fixed the problem. The guys at auction auto repair not only fixed the problem...

  read full review

  Took my car because it was overheating and spitting out coolant. I had already tooken it to a different auto shop before bringing it here for the same problem. Long story short, the first auto shop screwed me over and never fixed the problem. The guys at auction auto repair not only fixed the problem but also did it in a very short period of time. Prices are a little expensive but they definitely do an outstanding job. I can finally say I found an honest and trustworthy auto shop.

• Robert S
  June 14th, 2018

  5

  Drove up. Saw Baby Boomer service writer immediately (which is normal with Baby Boomers), wrote me up, scheduled me a ride home 3 blocks away. Got ride home. Afternoon they called me, told me car was ready to be picked up. Got shuttle ride back with a Millennial this time. Got written estimates on work...

  read full review

  Drove up. Saw Baby Boomer service writer immediately (which is normal with Baby Boomers), wrote me up, scheduled me a ride home 3 blocks away. Got ride home. Afternoon they called me, told me car was ready to be picked up. Got shuttle ride back with a Millennial this time. Got written estimates on work my coupe needed. They, mostly, laughed at my jokes. Drove home. Plan to get needed repairs at the end of the month.

• Karen K
  June 11th, 2018

  5

  New customer. Shop very pleasant and staff friendly. I went there because I knew the excellent mechanic

• Michael
  June 10th, 2018

  5

  Action Auto always takes care of our cars expertly. Friendly and skilled technicians explain what’s needed and why.

• Jim K
  June 8th, 2018

  5

  I had heard very positive things about Action Auto while listening to a local radio talk show dealing with car repair. Since I had to jump my car to get it started today…and go to work today, I decided to try them out since they are close to my employer. I’m normally a person that...

  read full review

  I had heard very positive things about Action Auto while listening to a local radio talk show dealing with car repair. Since I had to jump my car to get it started today…and go to work today, I decided to try them out since they are close to my employer. I’m normally a person that takes my car to the dealer despite it having over 119,000 miles on it but decided to ‘brave it’ and try an independent auto shop. I called to make an appointment and spoke with Joe, who was pleasant, cordial, and easy to talk to. He mentioned they also provide complimentary shuttle service, which sealed the deal since I needed to get back to work. Upon arrival, I noticed the service counter/waiting room was clean and nicely decorated and Joe greeted me upon entering. I explained my situation and Joe said they’d check it out and call me with the details, and immediately provided my ride back to work. I received a call within 40 minutes and he confirmed the battery was bad but the charging system all checked out good. He also mentioned that my oil change was due and my 120,000 mile tune-up was coming up soon. So, instead of taking it to the dealer I opted to have Action Auto go ahead with the necessary items. They called me a few hours later and said it was ready and they could pick me up at my convenience. They showed up within 10 minutes in a nice cool car and I was in, out, and back to work in 20 minutes. I will tell other family, friends and coworkers of my very positive experience. As a side note, they also have a few perks such as 36 month/36,000 mile nationwide warranty program and also a really slick Repair Rewards Club that offers additional savings at no cost to you. I’m really glad I decided to break the dealer habit and give Action Auto a try…you should too!

• Kristy G
  June 5th, 2018

  5

  I couldn’t have had a better experience working with Action Auto. This company was extremely honest and fair. They were continuously upfront about the cost and items being fixed with my car. I won’t be taking my car anywhere else in the future.

  read full review

  I couldn’t have had a better experience working with Action Auto. This company was extremely honest and fair. They were continuously upfront about the cost and items being fixed with my car. I won’t be taking my car anywhere else in the future.

• BRANDON S
  December 28th, 2017

  5

  Great shop for repair and diagnostic

• Cristina
  December 22nd, 2017

  5

  My fiancé and I love coming here to get our oil changes! It’s supper close to our house and they conveniently provide a shuttle service no matter the situation. I love that they also go above and beyond by inspecting my car and letting me know what needs maintenance. I appreciate how much transparency this...

  read full review

  My fiancé and I love coming here to get our oil changes! It’s supper close to our house and they conveniently provide a shuttle service no matter the situation. I love that they also go above and beyond by inspecting my car and letting me know what needs maintenance. I appreciate how much transparency this company operates with, what really sets them apart is the break down of the cost of the service they provide on their invoice. I proactively recommend Action Auto Repair to anyone who mentions they are having car trouble! Definitely appreciate all the hard work these guys put into their service!

• scott c
  December 15th, 2017

  5

  This is the first repair shop that I have every recommended to people- and I recommend them to EVERYONE. Go there once, just once, and you’ll see what I’m talking about.

• Gary F
  July 25th, 2017

  5

  Excellent service on replacing my valve covers and recognizing the need to properly stretch the rubber valve cover gasket. I asked them to look at the exhaust system because I was hearing an unusual noise infrequently and the noticed the tail pipes rubbing up against my leaf springs. Good catch, so off to the installer...

  read full review

  Excellent service on replacing my valve covers and recognizing the need to properly stretch the rubber valve cover gasket. I asked them to look at the exhaust system because I was hearing an unusual noise infrequently and the noticed the tail pipes rubbing up against my leaf springs. Good catch, so off to the installer of my exhaust system.

• Dennis C
  July 12th, 2017

  5

  Had a engine light come on and I went to Action Auto to find out what the problem was. Within 5 minutes the had found the problem and quoted me a price for repair. I took my truck in and did not expect it back until the next day. I couple of hours later they...

  read full review

  Had a engine light come on and I went to Action Auto to find out what the problem was. Within 5 minutes the had found the problem and quoted me a price for repair. I took my truck in and did not expect it back until the next day. I couple of hours later they called to inform me that the repairs had been done and my truck was ready for pick up. When I picked up the truck my total was what they had quoted me. This shop is very friendly and honest. They do good work at a fair price. I have nothing but praise for them. I highly recommend this shop if you live in the area.

  Thanks Dennis

• Gary F
  July 1st, 2017

  5

  Our Acadia was due for an oil change and we experienced a problem with our battery on a recent trip. Action Auto found a fault with the battery and replaced promptly. Also had a couple of filters replaced. We’ve been going to Action Auto for year and have always been dealt with honestly and respectfully....

  read full review

  Our Acadia was due for an oil change and we experienced a problem with our battery on a recent trip. Action Auto found a fault with the battery and replaced promptly. Also had a couple of filters replaced. We’ve been going to Action Auto for year and have always been dealt with honestly and respectfully. I highly recommend Action Auto for your vehicle service needs.

• Michelle C
  June 12th, 2017

  5

  Dealing with the shop is always direct, straight forward and overall a quick and easy experience. They call within the first hour with any findings and what to expect. Great customer experience!

• Steven H
  June 8th, 2017

  5

  I needed my brake switch repaired fast and that’s what I got. They were reasonably priced and didn’t try to get me to do repairs I didn’t want done. Nice guys.

• jared b
  June 4th, 2017

  5

  My wife and I have been having our vehicles serviced at dealers for yeas,but I have found action auto the only place where if they tell me there is an issue I don’t have to wonder if I’m being ripped off or not. They do amazing work and I will be bringing our family cars...

  read full review

  My wife and I have been having our vehicles serviced at dealers for yeas,but I have found action auto the only place where if they tell me there is an issue I don’t have to wonder if I’m being ripped off or not. They do amazing work and I will be bringing our family cars here to get serviced from now on. Thank you.

• Jan H
  June 1st, 2017

  5

  My husband and I have been using Action Auto Repair for a couple of years now. What we like best is they fix what needs to be fixed correctly the first time. New things don’t happen break a week later. The prices have been fair and in the case of my air conditioner, they gave...

  read full review

  My husband and I have been using Action Auto Repair for a couple of years now. What we like best is they fix what needs to be fixed correctly the first time. New things don’t happen break a week later. The prices have been fair and in the case of my air conditioner, they gave me a three year warranty. Try to get that somewhere else.

• Suzanne R
  May 18th, 2017

  5

  I’m on my second new Subaru and I completely trust them with the maintenance (and repair if ever needed) and care of it. I was in for oil change, they give you a ride if needed or you can wait in their comfortable lobby. They have been my mechanics for quite a while, my first...

  read full review

  I’m on my second new Subaru and I completely trust them with the maintenance (and repair if ever needed) and care of it. I was in for oil change, they give you a ride if needed or you can wait in their comfortable lobby. They have been my mechanics for quite a while, my first forester had over 140,000 miles when I finally decided to get a new car. In a way I wished I hadn’t because there was nothing mechanically wrong (it ran great) and it still looked good too. I know with their maintenance, diagnostic, and repair expertise I will have this one for just as long if not longer than my last subaru. I not only would recommend them, I do….constantly because they are “that good” and I have no worries they will be “that good” to their next customer. If you are looking for a trustworthy, affordable, and friendly shop…look no further you have found it! Congratulations

• Ben B
  May 16th, 2017

  5

  this is a good shop as they are very professional and easy to work with . they do exactly what they say they will do and fix your car or truck . I have been using this shop for a long time and will continue to do so moving forward. I would recommend this shop...

  read full review

  this is a good shop as they are very professional and easy to work with . they do exactly what they say they will do and fix your car or truck . I have been using this shop for a long time and will continue to do so moving forward. I would recommend this shop to anyone.

• Steve G
  May 12th, 2017

  5

  Honest, friendly and do great work. Take my car here for everything with great work. once had faulty part and they replaced fast with the warrantee. Always satisfied with what they do for my car.

• Michelle C
  May 2nd, 2017

  5

  I have driven by this location for many years and never really considered stopping in for any service. Not that it couldn’t have been an option, just that I had another service repair tech that I use to go to. Since then I became friends with a wonderful neighbor whom has recently taken a job...

  read full review

  I have driven by this location for many years and never really considered stopping in for any service. Not that it couldn’t have been an option, just that I had another service repair tech that I use to go to. Since then I became friends with a wonderful neighbor whom has recently taken a job at this location. His accolades of the company did more than impress but of course made my mind up to choose to follow him and bring my daughters vehicle to the shop. The front desk staff was very friendly and courteous and has a wonderful sense of humor. I will most definitely be bringing my vehicles back to Auction Auto and highly recommend Josh as he is always spot on with identifying work required and does an above and beyond job!

• Mary B
  November 20th, 2016

  5

  My car is getting older now, so I don’t want to keep taking it to the dealer for repairs, oil changes, etc. I wanted a local repair shop that I trust to fix only what’s necessary and charge fairly. Not only did I find that shop, but the guys there are fun and friendly! And...

  read full review

  My car is getting older now, so I don’t want to keep taking it to the dealer for repairs, oil changes, etc. I wanted a local repair shop that I trust to fix only what’s necessary and charge fairly. Not only did I find that shop, but the guys there are fun and friendly! And thanks to garagefly.com for feeding hungry children!

• Gary F
  September 1st, 2016

  5

  I’ve been going to Action Auto for many years and have always been treated with respect and honesty. All the employees are professional and more than happy to explain the work they’ve done & why. I’ve recommended this shop for years and will continue to do so.

  read full review

  I’ve been going to Action Auto for many years and have always been treated with respect and honesty. All the employees are professional and more than happy to explain the work they’ve done & why. I’ve recommended this shop for years and will continue to do so.

• Dennis T
  August 30th, 2016

  5

  Showed up unannounced at Action Auto to see if they could change the oil/filter. They were very busy but took the time to work me in to their schedule. I was finished in only 1 hour and on my way home. Fantastic service… Highly recommended.

• Nicholas B
  April 26th, 2016

  5

  They did an excellent job. My car is now quieter and runs smoother than it has in a long time.

• Carla I
  April 20th, 2016

  5

  First they recommended a tow company, and THEY were great! Then when I got to the shop they told me how things would go. It was going to take a few days because of my car being so “specialty”, but they would keep me informed along the way. They did, I got several calls to...

  read full review

  First they recommended a tow company, and THEY were great! Then when I got to the shop they told me how things would go. It was going to take a few days because of my car being so “specialty”, but they would keep me informed along the way. They did, I got several calls to get parts approved AND TO OK the cost. I was thrilled they gave me a ride home AND came and got me today when it was ready. The cost was a little high but I think it was worth getting my car back out on the road!!

• Bill D
  March 22nd, 2016

  5

  I’ve been with Tom and crew for about 25 years. They’ve worked on 5 or more different cars for me. Efficient, knowledgeable, office staff is great. I’ve retired, but still travel 15+ miles to go to Action Auto.

• Abby R
  March 21st, 2016

  5

  Pete was awesome!

• James M
  March 18th, 2016

  5

  I have had very good luck with the shop. They are fairly priced and do excellent work. I feel confident that the repairs will be completed properly. They also have excellent customer service. I would feel comfortable having my wife or daughter bring in a vehicle knowing they would be treated honestly.

  read full review

  I have had very good luck with the shop. They are fairly priced and do excellent work. I feel confident that the repairs will be completed properly. They also have excellent customer service. I would feel comfortable having my wife or daughter bring in a vehicle knowing they would be treated honestly.

• Dennis
  March 16th, 2016

  5

  I had my flue pump replaced, great guys, fair price and great work

• Mary B
  March 16th, 2016

  5

  I took my vehicle in believing the CV Joints had gone out, meaning I may have had a $600+ repair on my hands. It turned out to be another issue entirely and Pete helped me find the best way to help me out for my current situation. Pete never made me feel like I an...

  read full review

  I took my vehicle in believing the CV Joints had gone out, meaning I may have had a $600+ repair on my hands. It turned out to be another issue entirely and Pete helped me find the best way to help me out for my current situation. Pete never made me feel like I an idiot and answered all my questions honestly. I will take any of my vehicles back here in a heart beat because of the amazing customer service I was given.

• David L
  March 13th, 2016

  5

  Pete and Joe were very willing to get my car in quickly while we were on vacation. When the car continued to overheat the next day, they got right to fixing the defective thermostat that they had put in day before. They were very courteous throughout the entire time.

  read full review

  Pete and Joe were very willing to get my car in quickly while we were on vacation. When the car continued to overheat the next day, they got right to fixing the defective thermostat that they had put in day before. They were very courteous throughout the entire time.

• Gina M
  March 12th, 2016

  5

  Excellent customer service, honest, quick.

• Tracy L
  March 12th, 2016

  5

  Awesome mechanics, always very honest

• Jennifer A
  March 10th, 2016

  5

  Amazing shop with great customer service and a professional, honest and knowledgeable staff. I have been searching for a reputable shop I could trust and these guys have exceeding my expectations.

• Danielle L
  December 8th, 2015

  5

  We have been using Action Auto Repair for all our vehicles maintenance and repairs for over 15 years and have been extremely satisfied with their services. The staff is very knowledgeable and courteous. Repairs are diagnosed quickly, explained and estimated costs are accurate. The shop is clean, comfortable and reflects pride of ownership, you won’t...

  read full review

  We have been using Action Auto Repair for all our vehicles maintenance and repairs for over 15 years and have been extremely satisfied with their services.

  The staff is very knowledgeable and courteous. Repairs are diagnosed quickly, explained and estimated costs are accurate. The shop is clean, comfortable and reflects pride of ownership, you won’t mind waiting around for an oil change.

  I highly recommend Action Auto for all your vehicle maintenance and repairs.

• Jerry V
  December 7th, 2015

  5

  I’ve been coming to Action Auto for many years and will continue to do so for years to come. It can be difficult to find a repair shop that you can trust to make the necessary repairs and not do work that you may not necessarily need. I wholeheartedly trust Tom, Pete, and Joe to...

  read full review

  I’ve been coming to Action Auto for many years and will continue to do so for years to come. It can be difficult to find a repair shop that you can trust to make the necessary repairs and not do work that you may not necessarily need. I wholeheartedly trust Tom, Pete, and Joe to look out for my best interest and only do the work that needs to be done. Thanks guys!

• Brenda H
  November 5th, 2015

  5

  I am always pleased with the work and services they have provided. They are honest with what needs to be done and I have complete trust in them. Pete and I am sorry the other individual at the desk are pleasant, make you feel comfortable when you are dealing with them. I have recommended them...

  read full review

  I am always pleased with the work and services they have provided. They are honest with what needs to be done and I have complete trust in them. Pete and I am sorry the other individual at the desk are pleasant, make you feel comfortable when you are dealing with them. I have recommended them to friends as I am impressed with them.

• Steve B
  October 16th, 2015

  5

  I’ve been using Action Auto for several years, going back to their previous location. Found them because of convenience to my workplace. On my first visit, Tom told me that while he could repair the problem I came in with, I didn’t really need to have it done — wouldn’t be a good use of...

  read full review

  I’ve been using Action Auto for several years, going back to their previous location. Found them because of convenience to my workplace. On my first visit, Tom told me that while he could repair the problem I came in with, I didn’t really need to have it done — wouldn’t be a good use of my money. I was impressed with the honesty. Most recent visit was to get a just-purchased used car in shape for a cross country trip starting the next day. The crew did everything I asked, including a timing belt change, and the car performed perfectly on the cross-country trip. Pete even called me back a few days later to find out if the car made it OK. Great shop to work with. And the free shuttle service is a nice bonus!!

• Angie W
  September 4th, 2015

  5

  We have been using Action Auto Repair pretty much since we moved into North Phoenix around 2002. Tom was always upfront, and honest with us, and gave us a good deal. This go around we did business with Pete, Tom, and Cathy. They did great work on the car, and was also able to help...

  read full review

  We have been using Action Auto Repair pretty much since we moved into North Phoenix around 2002. Tom was always upfront, and honest with us, and gave us a good deal. This go around we did business with Pete, Tom, and Cathy. They did great work on the car, and was also able to help us get the financing we needed to get the work finished. Action Auto did it again. 🙂

• JoAnn G
  August 27th, 2015

  5

  We have used Action Auto for years…have always been prompt in getting repairs..would highly recommend them..

• Mike M
  August 5th, 2015

  5

  I was first referred to Action Auto some years ago when I had an emissions problem and they were one of the approved repair facilities. The service was excellent and they treated me fairly and so I have been going back to them with all my repair and maintenance issues ever since. I’ve also referred...

  read full review

  I was first referred to Action Auto some years ago when I had an emissions problem and they were one of the approved repair facilities. The service was excellent and they treated me fairly and so I have been going back to them with all my repair and maintenance issues ever since. I’ve also referred a number of friends and family. They have been great and always nice to deal with. I recommend them highly.

• Jeannie G
  March 17th, 2015

  5

  Action Auto Repair is a great place to take your car and you can trust them to fix your car right. Being a single mom it’s hard to find an honest place and affordable…this place is it for me! Always have had a great experience and will continue to go to them for all my...

  read full review

  Action Auto Repair is a great place to take your car and you can trust them to fix your car right. Being a single mom it’s hard to find an honest place and affordable…this place is it for me! Always have had a great experience and will continue to go to them for all my car repair needs. The staff makes your experice the best from the moment you call and walk through the front door.

• Christopher S
  October 24th, 2014

  1

  I took my repair to this establishment based on certain reviews online. Unfortunately, they were not as honest and forthcoming as the reviews suggested. I took my truck in for a repair that based on several sites (repair pal, manufacturer forums, etc.) should have run between $350-450. I was in a pinch and decided to...

  read full review

  I took my repair to this establishment based on certain reviews online. Unfortunately, they were not as honest and forthcoming as the reviews suggested.

  I took my truck in for a repair that based on several sites (repair pal, manufacturer forums, etc.) should have run between $350-450. I was in a pinch and decided to leave it with them using their early bird drop off. The price when I spoke with them later that day came back at $515.

  Upon examining the bill, the labor was charged appropriate, however, the part which was listed on the manufacturer’s website at an MSRP of $264 was billed to me at $315. Additionally, the part was readily available locally for approximately $200 (and at the dealership! a few blocks away for the MSRP!) and the after-market at $100 (autozone or anywhere). Not only was I charged this exorbinant surcharge, but I was not even given the option to choose the aftermaket price, they simply made the decision and told me after the repair that they thought it was best. I would think it is every car owners right to CHOOSE the option they see as best, taking into consideration the repair shop’s recommendation.

  Upon calling their attention to this issue, they said they would check with the distributor and call me back. They never called back. Instead I had to call the next day and they informed me that yes, the distributor added something on, and so did they… “That’s how they make money.” Yeah, by the fistfuls apparently.

  This is the exact type of deceptive business practice that runs rampant in the industry and makes people so wary of auto repair shops. Potential customers should not be fooled this is another run of the mill rip off business, use them at your own peril.

  Note – It amazes me these local businesses don’t appreciate what it means to have a good reputation, consumers are no longer helpless or without the ability to protect themselves and others, yet somehow ripping me off for about a $100 is good business practice…at the expense of how much lost business? Terrible business sense.

  Response from Action Auto Repair

  We have served Deer Valley neighborhood since 1983, maintain an A+ rating with Better Business Bureau, and always stand behind our work. In fact, we offer a best-in-business nationwide 3-year 36,000-mile warranty at minimum on all work performed. We are sad to hear that Christopher was not completely satisfied with the work provided. We do stay away from cheaper products due to higher levels of failure. That is no excuse for the $51 difference. We made the refund as soon as it was brought to my attention. Also, we reviewed the pricing in our online system to ensure that our prices remain competitive. Our online reviews speak for themselves. Action Auto encourages open communications at all times, and we appreciate hearing from Christopher. We wish him well, and we are very sorry that he wasn’t satisfied with his repair. –Tom O’Kane, Owner

• Connie G
  October 1st, 2013

  5

  On September 26, 2013, my car stalled out in Phoenix 100 miles from my home. I had my car towed to Action Auto on W Deer Valley Road. I have never been more pleased with the friendly service and very professional work performed on my 1990 Honda. Being so far from home, I was worried...

  read full review

  On September 26, 2013, my car stalled out in Phoenix 100 miles from my home. I had my car towed to Action Auto on W Deer Valley Road. I have never been more pleased with the friendly service and very professional work performed on my 1990 Honda. Being so far from home, I was worried about trusting “strangers” to evaluate what was wrong. Today I am very satisfied that they were honest and did an immaculate job. Thank you so much.

• Keith R
  June 14th, 2013

  5

  I must say, Action Auto was highly recommended to me by a friend and they lived up to all that was said in a very satisfying way. When you need major repair work done on a car you always afraid of getting ripped off… Not here!!! Tom was the most honest and descent shop owner...

  read full review

  I must say, Action Auto was highly recommended to me by a friend and they lived up to all that was said in a very satisfying way.
  When you need major repair work done on a car you always afraid of getting ripped off…
  Not here!!! Tom was the most honest and descent shop owner that I have ever dealt with!
  I had transmission problems and they did an overhaul at a very fair price.
  I can’t speak highly enough of this place. I’d recommend them for any kind of work… they can be trusted as if you were family.
  Keith Rabedeau
  Phoenix, AZ.

• Jared P
  January 21st, 2013

  5

  Been coming here ever since my FIL told me about him, 5 years ago. Tom is a great man and gives a fair honest price.

• Scott S
  November 7th, 2012

  5

  These guys are amazing and great if you live in North Phoenix. I used them at the old location and they are the epitome of a truly honesty mechanic. They recommend stuff that’s related (not unrelated) to your immediate need, but also tell you that you can ride it out for a while if need...

  read full review

  These guys are amazing and great if you live in North Phoenix. I used them at the old location and they are the epitome of a truly honesty mechanic. They recommend stuff that’s related (not unrelated) to your immediate need, but also tell you that you can ride it out for a while if need be. No pressure to fix things on the spot. I’ve had random things fixed on my older Xterra, from electrical probs to new shocks. Always quality work, always pretty fast, and always truly fixed. No going back for adjustments – right the first time.

• Derek B
  September 2nd, 2012

  5

  I brought my car to Firestone originally and they told me I needed all new struts. I couldn’t afford it at the time. I moved to phoenix and decided to get them done at Action Auto. Well they called me back and said there nothing wrong with my struts. Said the car was in great...

  read full review

  I brought my car to Firestone originally and they told me I needed all new struts. I couldn’t afford it at the time. I moved to phoenix and decided to get them done at Action Auto. Well they called me back and said there nothing wrong with my struts. Said the car was in great shape for almost 100k. Just need some routine maintenance and a tune up. They saved me about $1000! I will be back.

• Cathy K
  August 8th, 2012

  5

  Bought this car from a private party and it needed some work. Took it in to Action Auto and they went through the car with a fine tooth comb. Everything that needed to be fixed was fixed and for a great price. I got a great deal on the car and now I am confident...

  read full review

  Bought this car from a private party and it needed some work. Took it in to Action Auto and they went through the car with a fine tooth comb. Everything that needed to be fixed was fixed and for a great price. I got a great deal on the car and now I am confident that the car will run without any major problems. Thanks Tom!

• TR S
  July 13th, 2012

  5

  i had my a/c fixed a week ago, and 2 days later it went out again. i brought my vehicle back in and was expecting another bill. even though the new repair was unrelated to my first repair, they did not charge me a cent… unbelievable customer service

  read full review

  i had my a/c fixed a week ago, and 2 days later it went out again. i brought my vehicle back in and was expecting another bill. even though the new repair was unrelated to my first repair, they did not charge me a cent… unbelievable customer service

• Larissa V
  May 8th, 2012

  5

  This was my first visit and I could not have been happier with the service I received. I have always been hesitant bringing a vehicle in for fear of getting “ripped off” and was referred to Action Auto. They were, not only very kind and honest but were very efficient. My bill was exactly what...

  read full review

  This was my first visit and I could not have been happier with the service I received. I have always been hesitant bringing a vehicle in for fear of getting “ripped off” and was referred to Action Auto. They were, not only very kind and honest but were very efficient. My bill was exactly what was given to me on the estimate and all work was explained to me in great detail. They even went a step further by providing a cosmetic fix (for free!) just because they knew it was something that they could take care of quickly. I will be returning and referring them to anyone looking for a mechanic!

• Jodi G
  April 21st, 2012

  5

  Tom and Joe have been servicing our vehicles for about six years now, and we’ve always been very satisfied with their work. You can expect fair prices, accurate estimates, speedy repair time and excellent customer service from Action Auto Repair. We’re happy to have found a mechanic we can trust so completely.

  read full review

  Tom and Joe have been servicing our vehicles for about six years now, and we’ve always been very satisfied with their work. You can expect fair prices, accurate estimates, speedy repair time and excellent customer service from Action Auto Repair. We’re happy to have found a mechanic we can trust so completely.

• Linda C
  April 19th, 2012

  5

  After sending my car out on a Secret Shop inspection elsewhere and getting a litany of recommended repairs during an oil change there, I took my car to Action Auto Repair to have a noise diagnosed – they replaced a wheel bearing. They did not push recommendations and even took the time to show me...

  read full review

  After sending my car out on a Secret Shop inspection elsewhere and getting a litany of recommended repairs during an oil change there, I took my car to Action Auto Repair to have a noise diagnosed – they replaced a wheel bearing. They did not push recommendations and even took the time to show me what was or wasn’t urgent and why. They answered my safety questions while they did the repair in a timely manner. I appreciate them!
  Thank you Tom!

• Michael P
  March 7th, 2012

  5

  My wife and I were traveling through AZ. in June 2011, we were experiencing engine hesitation and loss of power in our car.We were on our way back to our home in Las Vegas but needed service before going any further. We contacted some friends and they recommended Action Auto Repair on Deer Valley. We...

  read full review

  My wife and I were traveling through AZ. in June 2011, we were experiencing engine hesitation and loss of power in our car.We were on our way back to our home in Las Vegas but needed service before going any further. We contacted some friends and they recommended Action Auto Repair on Deer Valley. We were about 12 miles from this shop and found it very quickly.We showed up at this garage with no appointment and were greeted by the owner Mr. Tom. We explained our problems to him and he was very considerate and attentive to our needs.He made a few suggestions and we agreed to have his team take a look at our 2008 Volvo XC- 90.We also informed Tom that we had just had the car serviced at the dealership in Las Vegas and they charged us $1245.38 for the same problem that is re-occuring right now. After having the car for about 20 mins. Tom came back up front and explain exactly what the problem was and how it could permanently be fixed for about $645.00. After we had just been ripped off by the dealer ship we new that they would only try and find another problem and charge us the same if not more and not fix it for a second time.It was a no brainer and we agreed to have Toms shop fix it once and for all and he would warranty the work for 90 days.My wife and I were so happy we found Action Auto. Tom is the most honest and considerate business owner we have ever met.Our car runs better than ever and almost a year later, happy to say the Volvo runs perfect. We highly recommend Mr. Tom and his great crew to any one needing mechanical work done.

• Sunny P
  February 21st, 2012

  5

  I have a 05 Honda Accord with 142,491 miles on it and Action Auto just keeps her humming. Had my timing belt, water pump, motor mount replaced and oil changed. I love that they only fix what is needed and always do a awesome job. Plan to keep this car for at least another 100,000...

  read full review

  I have a 05 Honda Accord with 142,491 miles on it and Action Auto just keeps her humming. Had my timing belt, water pump, motor mount replaced and oil changed. I love that they only fix what is needed and always do a awesome job. Plan to keep this car for at least another 100,000 miles and I know Tom and his staff will get me there! Always make me feel confident that my family is safe and their prices are fair.

• harriet c
  November 30th, 2011

  5

  Tom is the most honest mechanic I have ever known. Our entire family with 4 vehicles always put our trust in him. My suburban failed the emissions test for an electrical problem. It could have been a costly repair (or made into one) but Tom found the “fuse” replaced – no charge and had me...

  read full review

  Tom is the most honest mechanic I have ever known. Our entire family with 4 vehicles always put our trust in him. My suburban failed the emissions test for an electrical problem. It could have been a costly repair (or made into one) but Tom found the “fuse” replaced – no charge and had me back at the teting station the same morning! Wow Definitely the highest ratings from me!

• Robert U
  November 28th, 2011

  5

  I have been using Action Auto for several years now. I showed up without an appointment, Tom recognized me by name. He fixed my minor transmission problem quickly. They are knowledgeble and honest. I highly recommend their service to anyone!

• Michelle G
  May 26th, 2011

  5

  Ok, so I couldn’t believe any repair shop could have consistantly the highest rating. But I have to say that I too, am adding a “5” rating to Action Auto Repair. I needed a new transmission, and was not going to have it done. I spent a month looking for a new vehicle, and decided...

  read full review

  Ok, so I couldn’t believe any repair shop could have consistantly the highest rating. But I have to say that I too, am adding a “5” rating to Action Auto Repair. I needed a new transmission, and was not going to have it done. I spent a month looking for a new vehicle, and decided mine was better then anything out there. So I found Action Auto after doing some research. Tom is amazing. He went way above and beyond for me to make sure my truck was fixed perfect. All without any extra charge. I can’t say enough about him and his employees. You STILL can find an honest mechanic. At least one. Thank you Tom!!! I wish I could give you a 10.

• Kathie J
  May 10th, 2011

  5

  We took our truck to Action Auto on Sunday, and dropped the key in their “Early Bird” drop box. The check engine light turned on and the truck went kaput. Tom from Action called early Monday morning and told us what the problem was a transmission solenoid. They did the repair along with a oil...

  read full review

  We took our truck to Action Auto on Sunday, and dropped the key in their “Early Bird” drop box. The check engine light turned on and the truck went kaput. Tom from Action called early Monday morning and told us what the problem was a transmission solenoid. They did the repair along with a oil change as requested. The truck runs great as if it was brand new. Thanks to Action we’re back up and running in less than one day. We have also brought our other vehicles to Action Auto as well. We highly recommend their service. They wont steer you wrong.

• Lori P
  September 15th, 2010

  5

  Action Auto has always been my families and companies go-to place, when something is wrong with one of our cars. Tom, the owner is helpful and knowledgeable when it comes to what is wrong with your car. The service has ALWAYS been great, fairly priced and always done on time and done right, the first...

  read full review

  Action Auto has always been my families and companies go-to place, when something is wrong with one of our cars. Tom, the owner is helpful and knowledgeable when it comes to what is wrong with your car. The service has ALWAYS been great, fairly priced and always done on time and done right, the first time.

  I would recommend Tom and Action Auto to anyone in the valley who needs someone you can always count on.

• Philomena P
  July 14th, 2010

  5

  I had a problem with my A/C and took it to Action Auto Repair. I spoke with Tom who not only explained to me what the problem was, but he also drew a chart, give me a quick course in auto 101 and showed me exactly what the problems were. He was very honest and...

  read full review

  I had a problem with my A/C and took it to Action Auto Repair. I spoke with Tom who not only explained to me what the problem was, but he also drew a chart, give me a quick course in auto 101 and showed me exactly what the problems were. He was very honest and forthright and rather than charge me an excessive amount of money for work that might not work, he offered fair and reasonable alternatives. Action Auto will forever be my auto mechanics.

• Ronald S
  September 1st, 2009

  5

  I would like to take this opportunity to thank all of the guys at Action Auto Repair. Not only did they made me aware that I needed a transmission flush and the benifits of doing so, they performed the flush in a very proffesional and timely manner for a very reasonable price. I will not...

  read full review

  I would like to take this opportunity to thank all of the guys at Action Auto Repair. Not only did they made me aware that I needed a transmission flush and the benifits of doing so, they performed the flush in a very proffesional and timely manner for a very reasonable price. I will not hesitate in the future to take all my maintenence and repair needs to Action Auto Repair.

• Michael F
  April 24th, 2009

  5

  Our truck was just serviced by Action Auto Repair, and as noted by my neighbor earlier, they provided excellent service, and very reasonable prices to go along with that! Much cheaper than our corner service station. I highly recommend Action Auto Repair.

  read full review

  Our truck was just serviced by Action Auto Repair, and as noted by my neighbor earlier, they provided excellent service, and very reasonable prices to go along with that! Much cheaper than our corner service station. I highly recommend Action Auto Repair.

• Debbie r
  January 5th, 2009

  5

  We have been getting our autos repaired by Tom @ Action Auto for over 10 years. They are always very professional, friendly and HONEST! You can always trust that the work that is being done is necessary and they will let you know if there is something that doesn’t need attention right away. Our vehicles...

  read full review

  We have been getting our autos repaired by Tom @ Action Auto for over 10 years. They are always very professional, friendly and HONEST! You can always trust that the work that is being done is necessary and they will let you know if there is something that doesn’t need attention right away. Our vehicles are always ready when they say they will be. I always recommend Action Auto to people and will continue to do so.

• Bob K
  December 7th, 2008

  5

  I had a person replace my clutch. Then the car was running very rough. Plus loud noises from the right side. Action Auto looked over the car, and discovered the computer had not been reconnected, and the rt front strut had not been properly secured. In a short period of time, it was repaired, at...

  read full review

  I had a person replace my clutch. Then the car was running very rough. Plus loud noises from the right side. Action Auto looked over the car, and discovered the computer had not been reconnected, and the rt front strut had not been properly secured. In a short period of time, it was repaired, at a reasonable cost. I used to go to Action Auto, but became dissatified with their service. This was several yrs and a couple of owners ago. I’m very glad to see that the current owner, Tom, beleives in good old fashioned service at decent prices. Bob KNOTTS

• Gary V
  November 26th, 2008

  5

  We’ve been doing business here for about 7 years. They always do an honest job for a reasonable price. It’s great to have them to depend on. Now they do maintenance for our daughter’s vehicles too.

• Patricia A
  November 19th, 2008

  5

  I needed an honest repair shop, being a woman, I felt that repair shops tend to charge or try to cheat me. I went in for a heater hose that needed to be repaired. I was given a good price, they were honest on how much the price of the hose that I needed and...

  read full review

  I needed an honest repair shop, being a woman, I felt that repair shops tend to charge or try to cheat me. I went in for a heater hose that needed to be repaired. I was given a good price, they were honest on how much the price of the hose that I needed and how much the labor would be. I told them I would pick up my vehicle the next day and it was ready. I really like this shop and its people.

• glen b
  November 8th, 2008

  5

  Checked the yellow pages for a dealer near me after my 1995 jeep failed emissions.Did not even know they were there.They explained the county program to fix older vehicles that fail emissions.Action auto repair fixed my jeep and it was done when they said it would be done. And they even took it through emission...

  read full review

  Checked the yellow pages for a dealer near me after my 1995 jeep failed emissions.Did not even know they were there.They explained the county program to fix older vehicles that fail emissions.Action auto repair fixed my jeep and it was done when they said it would be done. And they even took it through emission testing for me.Excellent customer service. thanks

• Lloyd N
  November 7th, 2008

  5

  We’re very pleased with all aspects of doing business with Action Auto Repair. They were recommended to us by Brian at Just Brakes and Alignment and we are greatful to him for his referral. These past few years we have taken all three of our vehicles to Action Auto for various repairs, tune-ups and care....

  read full review

  We’re very pleased with all aspects of doing business with Action Auto Repair. They were recommended to us by Brian at Just Brakes and Alignment and we are greatful to him for his referral. These past few years we have taken all three of our vehicles to Action Auto for various repairs, tune-ups and care. We have never been disappointed. The latest service was to repair our air conditioning in our Yukon. We had it worked on a couple years ago at another shop and that was just one big disaster and disappointment. We’re always pleased with their services which are handled in a professional and courteous manner always displaying honesty, efficiency, knowledge and willingness to help us understand the problem. We can say that we would proudly recommend them to our friends because in our opinion they are THE BEST!!! L. L. Noble and D. J. Noble

• Shumaker L
  October 21st, 2008

  5

  Having an intermittent “hesitation” when accelerating. Action Auto’s knowledge and expertise had my car fixed and running smoothly when in a half of a day. Their service is always friendly and it is my judgement that they truly want to help you.

  read full review

  Having an intermittent “hesitation” when accelerating. Action Auto’s knowledge and expertise had my car fixed and running smoothly when in a half of a day. Their service is always friendly and it is my judgement that they truly want to help you.

• Jeff J
  October 20th, 2008

  5

  I went to Action Auto years ago and their service has always been exceptional. I forgot about them until we bought a Volvo from a private party with a whole lot of hidden things wrong with it and didn’t know where to get the work done. It needed a new turbo, exhaust system and head...

  read full review

  I went to Action Auto years ago and their service has always been exceptional. I forgot about them until we bought a Volvo from a private party with a whole lot of hidden things wrong with it and didn’t know where to get the work done. It needed a new turbo, exhaust system and head gasket to name a few. After fixing one thing another went wrong. They stuck with it until every last issue was resolved and charged us a reasonable price on everything. They have been in business for many years and have always done exceptional work at decent prices. My wife and I drive new cars, but when something goes wrong or we need service; we will take them to Action Auto!

• Victoria O
  October 1st, 2008

  5

  Great Service. Had to have car repaired for Emissions failure. I was expecting for it to be a lot of money and it wasn’t and the car passed.

• David V
  September 18th, 2008

  5

  Tom and the crew at Action Auto Repair repaired my Subaru and got me back on the road quickly. They saved me hundreds of dollars versus going to the dealership and the follow up to ensure I was happy with the repairs was excellent. If I can’t fix it myself, my car will go back...

  read full review

  Tom and the crew at Action Auto Repair repaired my Subaru and got me back on the road quickly. They saved me hundreds of dollars versus going to the dealership and the follow up to ensure I was happy with the repairs was excellent. If I can’t fix it myself, my car will go back to Action for repairs. Thank you for the promptness and fairness in fixing my car.

• Gregg A
  September 5th, 2008

  5

  I’m not truck savvy at all! I know where the gas goes and how to get my music pumping – and thats all I care about. I had an oil leak, what I thought was major and was expecting to pay big bucks. When Tom called me, said the oil filter was loose and suggested...

  read full review

  I’m not truck savvy at all! I know where the gas goes and how to get my music pumping – and thats all I care about. I had an oil leak, what I thought was major and was expecting to pay big bucks. When Tom called me, said the oil filter was loose and suggested an oil change. $41.00 and I was expecting it to be way up there. They could have ripped me off like so many other car repair places – but they didn’t. They just got a customer for life!!

• Brenda S
  August 17th, 2008

  5

  We have this one and several other cars and have taken all of them to this mechanic, He is great and in all cases has given us a fair price and clear information on what actually needed to be done. In this case our Beetle had overheated a couple times, but in general had symptoms...

  read full review

  We have this one and several other cars and have taken all of them to this mechanic, He is great and in all cases has given us a fair price and clear information on what actually needed to be done. In this case our Beetle had overheated a couple times, but in general had symptoms of needing fan repair or replacement. Sure enough that is what it needed and it has been running great since the repair. He also let us know that the car had been in an accident (we knew this) but it was nice of him to point it out.

• robert c
  August 16th, 2008

  5

  Check engine light on! Would have failed emissions. Repaired same day for a fair price.I got lucky. they fixed it within 2 hours, and they drove me home and picked me up.We never spoke about money. That in its self is amazing.First good experience I have had with a car repair in 25 years.

  read full review

  Check engine light on! Would have failed emissions. Repaired same day for a fair price.I got lucky. they fixed it within 2 hours, and they drove me home and picked me up.We never spoke about money. That in its self is amazing.First good experience I have had with a car repair in 25 years.

• Rochelle B
  August 6th, 2008

  5

  I stumbled upon this repair shop, as they were authorized by my dealer for service. I have not come across an auto repair shop of this nature in many years. Extremely knowledgeable, NOT overpriced, with the latetest in technical knowledge and equipment. I do not take my truck anywhere else anymore!

  read full review

  I stumbled upon this repair shop, as they were authorized by my dealer for service. I have not come across an auto repair shop of this nature in many years. Extremely knowledgeable, NOT overpriced, with the latetest in technical knowledge and equipment. I do not take my truck anywhere else anymore!

• ARTHUR B
  July 29th, 2008

  5

  NICE PEOPLE–GOT THE JOB DONE–REASONABLE TIME—ACCOMADATING–HELPFUL–

• John
  July 26th, 2008

  5

  This is the BEST repair shop in the valley. Their prices are reasonable and they have the customer’s budget and concerns in mind. Last time I had it in, my car was stalling out, and they quickly found the problem. If you want an honest, reliable shop, this is the place to take your auto!

  read full review

  This is the BEST repair shop in the valley. Their prices are reasonable and they have the customer’s budget and concerns in mind. Last time I had it in, my car was stalling out, and they quickly found the problem. If you want an honest, reliable shop, this is the place to take your auto!

• Anonymous
  July 22nd, 2008

  5

  We started taking our vehicles to Action Auto Repair about a year ago and have finally found someone who we feel cares about quality service. Tom and his crew are great about explaining what the mechanical issues are, options for remediation, and future impact of of any repair. They are friendly,professional,knowledgable, and customer service oriented....

  read full review

  We started taking our vehicles to Action Auto Repair about a year ago and have finally found someone who we feel cares about quality service. Tom and his crew are great about explaining what the mechanical issues are, options for remediation, and future impact of of any repair. They are friendly,professional,knowledgable, and customer service oriented. We will continue taking our vehicles to Action Auto and feel at ease with spreading the word about what great work they do.

• Leo H
  July 21st, 2008

  5

  I have a 1991 Chevy Caprice Station Wagon that did not pass the emissions test because it was running too rich and emitting too much carbon monoxide. I was recommended by Maricopa County to take it to Action Auto Repair. This was my first time taking my car to Tom and his Team of experts....

  read full review

  I have a 1991 Chevy Caprice Station Wagon that did not pass the emissions test because it was running too rich and emitting too much carbon monoxide. I was recommended by Maricopa County to take it to Action Auto Repair. This was my first time taking my car to Tom and his Team of experts. While every two years before, I failed the emissions on the Catalytic Converter and had to always replace it with a new one. Two years ago I replaced it with the Midas converter. When I took it there this time I was told that the “catalytic converter was replaced not too long ago” and that it was OK. They said that the EGR Valve and a Tuneup would resolve the CO problem. Their estimate for the work was over $950.00.
  When I took it to Action Auto Repair, they checked the entire car over and I was told that the Catalytic Converter was not working properly. I asked that they give my my car the complete checkup to see if there were any other problems. The results were that by changing the catalytic converter and a new fule filter, the car passed the emissions test and nothing else was needed. This was GREAT because my “Old Faithful” has over 222,0057 miles on it and it runs better then ever. Thanks to Tom and his Team of excellent mechanics, I now have a place I can take my car to in the future and know hat it will be repaired correctly and without any unecessary repair bills.
  It is extremely hard today to find an excellent mechanic that knows what they are doing and doesn’t “take you to the cleaners” with unecessary repair bills.
  Thanks again for taking good care of ME and my 1991 Chevy Station Wagon. We will be back to see you in the future.

  Leo J.

• Steve J
  June 23rd, 2008

  5

  I was referred by a coworker to try Action Auto 2 years ago. At the time, I had bought a used car and just had a dealership shop mechanic tell me that my car needed about $1000 worth of replacements and repairs, including new belts. Then, I took it to Action Auto and after they...

  read full review

  I was referred by a coworker to try Action Auto 2 years ago. At the time, I had bought a used car and just had a dealership shop mechanic tell me that my car needed about $1000 worth of replacements and repairs, including new belts. Then, I took it to Action Auto and after they looked at it, they said that the previous owners had maintained it well and nothing was needed other than an oil change. Tom and his mechanics at Action Auto honestly told me that the belts appeared to be newly replaced within the past year. They did not try to sell me things that I I didn’t need. I’ve been taking my vehicles there ever since. They are honest, very thorough, and easy on the wallet!

• Dave C
  June 23rd, 2008

  5

  I’ve been going to Tom at least 10 years. Honest, reliable, makes sure it’s functional without unneeded repair. Let’s me know what may be coming up to work on, and what I can live with to avoid extra $$ right now. I’ve been driving 44 years, and this is THE BEST shop I’ve seen.

  read full review

  I’ve been going to Tom at least 10 years. Honest, reliable, makes sure it’s functional without unneeded repair. Let’s me know what may be coming up to work on, and what I can live with to avoid extra $$ right now. I’ve been driving 44 years, and this is THE BEST shop I’ve seen.

• Sandra G
  June 23rd, 2008

  5

  Ordered and installed armrest. The best place to take your car for any kind of service or repair. Work will always be done right and prices are always fair. I have been going there for at least 10 years.

• Irvin H
  June 4th, 2008

  5

  I have had my car serviced at “Action Auto” for several years and have received excellent service. I recently took it in for just an oil change and the service was prompt and courteous. I highly recommend ‘Action Auto.

• Chuck &
  June 1st, 2008

  5

  Tom and his crew are the very best! We recently thought we had a blown head gasket. Everything pointed to this major repair but Tom spent the entire day getting to the bottom of the problem to make sure that’s what it was, and it wasn’t. It was actually a new part that we had...

  read full review

  Tom and his crew are the very best! We recently thought we had a blown head gasket. Everything pointed to this major repair but Tom spent the entire day getting to the bottom of the problem to make sure that’s what it was, and it wasn’t. It was actually a new part that we had just installed that was not working properly. Any other shop would definitely not have taken the time to find out what was really wrong with our car. We have been using Action Auto for many, many years and will continue to do so!! Thanks guys!!

• Dennis B
  May 21st, 2008

  5

  These guys are great! They fixed my brake problems perfectly. They have fixed problems three dealerships were unable to even diagnose correctly.

• Jeannette S
  May 20th, 2008

  5

  I have used Action Auto for all my auto needs and find them very reliable with quick service. The thing I like most is they don’t try to pad the bill with additional charges for things I don’t need.

• Kathy H
  May 14th, 2008

  5

  We were on our way back home to Crested Butte Colorado and the thermostat on our car went out and had to be towed back to Phoenix (approx 40 minutes). Action Auto Repair fixed our vehicle quickly; they were very knowledgeable and friendly and fixed it same day. If I lived in Phoenix area, they...

  read full review

  We were on our way back home to Crested Butte Colorado and the thermostat on our car went out and had to be towed back to Phoenix (approx 40 minutes). Action Auto Repair fixed our vehicle quickly; they were very knowledgeable and friendly and fixed it same day. If I lived in Phoenix area, they would be my auto repair place

• Anonymous
  May 13th, 2008

  5

  Great service! All I needed was a quick oil change. The service was completed quickly, but what really impressed me was that they had time to check my antifreeze with a multimeter. Tom advised that my antifreeze was broken down and needed replacing. A process, electrolysis was taking place that could do major damage to...

  read full review

  Great service! All I needed was a quick oil change. The service was completed quickly, but what really impressed me was that they had time to check my antifreeze with a multimeter. Tom advised that my antifreeze was broken down and needed replacing. A process, electrolysis was taking place that could do major damage to the entire cooling system including the radiator and heater core… I had them replace the antifreeze. The truck actually runs cooler. Thanks for your expertise and genuine concern.

• Terry W
  May 2nd, 2008

  5

  I have had work done on 5 different family members vehicles for over three years. I have never had a problem with Action Auto

• Casey L
  April 30th, 2008

  5

  We’ve been using Tom and the guys at Action Auto for several years and they never fail to perform top-notch work on both of our cars. They’ve done everything from oil changes to replace an engine, and they’re fast and very fairly priced. We wholeheartedly recommend Action Auto as one of the best repair and...

  read full review

  We’ve been using Tom and the guys at Action Auto for several years and they never fail to perform top-notch work on both of our cars. They’ve done everything from oil changes to replace an engine, and they’re fast and very fairly priced. We wholeheartedly recommend Action Auto as one of the best repair and maintainence garages on the NW side of Phoenix.

• ginger w
  April 20th, 2008

  5

  After having been to another well known shop in the valley, I went to Action Auto for a “second opinion”. The service and pricing were beyond my expectations! They totally repaired the problem and had the job completed a lot faster than I expected. I would definitely go to them again with my car and...

  read full review

  After having been to another well known shop in the valley, I went to Action Auto for a “second opinion”. The service and pricing were beyond my expectations! They totally repaired the problem and had the job completed a lot faster than I expected. I would definitely go to them again with my car and have already referred others to them. My car runs better than it has in years!

• Amy R
  April 19th, 2008

  5

  Tom and his staff are all fantastic! I first learned of Action Auto when I was managing a car repair program and Action Auto was one of garages under contract. Tom treated every customer fairly, never taking advantage of the program or customers, quickly and effectively resolving any concerns. My family began using Action Auto...

  read full review

  Tom and his staff are all fantastic! I first learned of Action Auto when I was managing a car repair program and Action Auto was one of garages under contract. Tom treated every customer fairly, never taking advantage of the program or customers, quickly and effectively resolving any concerns. My family began using Action Auto as a result and we’ve been pleased with every repair. Prices are fair; work is honest, well-done, and only done if needed; and customer service is top notch. It gives me GREAT peace of mind knowing I have somebody I can trust in the car repair industry. I am confident when recommending Action Auto to friends and family because of my personal experience and because all of my referrals have been pleased with their experiences too. Many thanks to Tom and Action Auto!!

• Dan B
  April 14th, 2008

  5

  I have a couple of vehicles which I have had Tom work on over the last 5 years. The analysis of the problem has always been correct, and the work has always been done promptly and correctly, and at a fair price. I’ve also had a couple of occaisions where I’ve brought a vehicle in...

  read full review

  I have a couple of vehicles which I have had Tom work on over the last 5 years. The analysis of the problem has always been correct, and the work has always been done promptly and correctly, and at a fair price. I’ve also had a couple of occaisions where I’ve brought a vehicle in because I thought I had a problem, and they checked it out and there actually was not a problem, so no charge. I’ve always felt its a good sign when a shop is willing to tell you there isn’t a problem, and not try to charge you for something unnecessary.

• barbara g
  April 8th, 2008

  5

  I trust Tom and his crew to take care of my cars and the precious cargo I transport, my boys. From regular maintenance work to the unexpected trouble like failed emissions, they have fixed everything right the first time and at an honest price. As a consumer that’s all I can ask for. Every detail...

  read full review

  I trust Tom and his crew to take care of my cars and the precious cargo I transport, my boys. From regular maintenance work to the unexpected trouble like failed emissions, they have fixed everything right the first time and at an honest price. As a consumer that’s all I can ask for. Every detail is explained so that I know what is going on, even though I know nothing about car repair. Try Action Auto next time you are shopping around for a new shop; they will give you honest, friendly, and fast work for your money.

• Rickman f
  April 2nd, 2008

  5

  I have been dealing with the folks at Action Auto for a couple of years and have referred several friends to them. I personally have nothing but good to say about their service, quality, and fairness. The referrals which I have made have all good words about their experiences also. Action Auto was actually referred...

  read full review

  I have been dealing with the folks at Action Auto for a couple of years and have referred several friends to them. I personally have nothing but good to say about their service, quality, and fairness. The referrals which I have made have all good words about their experiences also.
  Action Auto was actually referred to me by another regular, satisfied customer. It is hard to find an honest mechanic in Phoenix but it would be even harder to find an honest mechanic that is more honest and fair than Action Auto.

• Christina H
  March 20th, 2008

  5

  I have been going to Tom and the guys at Action Auto since I was sixteen. My family has used him for years. I know next to nothing about cars so its a challenge for me to describe issues to them. They are really good about it and don’t overcharge me. I recently took them...

  read full review

  I have been going to Tom and the guys at Action Auto since I was sixteen. My family has used him for years. I know next to nothing about cars so its a challenge for me to describe issues to them. They are really good about it and don’t overcharge me. I recently took them to their shop after I had been in an accident (my insurance company had someone else do the repairs) Tom found some things they missed and helped me to get them fixed. I feel safe when I take my car to him or any of the guys there and that means more to me than anything else

• Mike M
  August 24th, 2007

  5

  I have had several cars over the last few years that I have entrusted to Tom at Action Auto. Without exception, he has been honest with me, done the work correctly the first time and charged me a fair price. Occasionally, I would think I have a big problem and Tom makes a minor repair...

  read full review

  I have had several cars over the last few years that I have entrusted to Tom at Action Auto. Without exception, he has been honest with me, done the work correctly the first time and charged me a fair price. Occasionally, I would think I have a big problem and Tom makes a minor repair or adjustment to fix it. Recently, my son went to a different shop. What a mistake! They caused over $500 in damages due to their negligence that Tom ended up correcting for us. I can’t say enough about Action Auto and Tom O’Kane. I trust him with my cars.

• Dennis B
  February 12th, 2007

  5