Since 1988 Capitol Collision has provided our customers the finest quality collision repairs. We have the highest A+ rating with the BBB, and we are one of only a select number of collision shops to be certified as I-CAR Gold Class. Capitol Collision is approved by all major insurance companies and can handle your claim entirely … hassle free, including setting up your rental car. If you don’t have rental coverage, please ask about our FREE LOANER CARS, as well as our Lifetime Warranty. We want to earn your business. Please read our reviews, and call or stop in today. We are conveniently located off I-17 and Camelback Road in Central Phoenix. Don’t want to drive? We offer free pick up and delivery. Thanks for reading about our services.

validated reviews (278)
Average Av. Rating: 4.9

Joseph M
July 12th, 2019

Super service from Capital Collision , staff was professional, informative, patient and cool 🙂 I appreciate you guys getting me back on the road safely and body work looks great, feels new again lol thanks for your help !
Jacqueline M
July 9th, 2019

Rodney presented a very professional and accommodating manner. All was explained. Very smooth experience. Great customer service. The car looks great and was done in estimated time.
Would definitely recommend.
Wayne L
July 5th, 2019

From beginning to end Capitol Collision was top notch! Good communication, good follow-up, and a super looking car. Thank you.
Damien Z
June 26th, 2019

Hugo was always up to date with me and very social and communicative. He got me my vehicle exactly the approximate time that he would tell me it would be , made sure that my girlfriend and I got water and soda to ensure that we were comfortable at the store. Thank you for the...
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Hugo was always up to date with me and very social and communicative. He got me my vehicle exactly the approximate time that he would tell me it would be , made sure that my girlfriend and I got water and soda to ensure that we were comfortable at the store. Thank you for the service Hugo
Billy
June 22nd, 2019

I dropped, my car off on mon night and the car was done the Friday. The work was so good and the employees were so nice, and gave me after care instructions. I will be recommending my friends and co workers.
Gerald B
June 19th, 2019

A+ service!!!
Guadalupe
June 19th, 2019

Car looks brand really good now . Excellent service
Kendra J
June 17th, 2019

Thank you my car looks nice again.
Marc D
June 16th, 2019

These guys Done an awesome guy. They went beyond and above for me when insurance claim was holding back on me. I definitely recommend these guys to get work done through them.
Pete E
June 10th, 2019

Drop off was quick and easy. My vehicle was promised on a Monday but was actually done the Friday before so just in time for the weekend which was nice! Repairs look fantastic, like I was never in an accident. Overall great experience and would definitely use them again!
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Drop off was quick and easy. My vehicle was promised on a Monday but was actually done the Friday before so just in time for the weekend which was nice! Repairs look fantastic, like I was never in an accident. Overall great experience and would definitely use them again!
Rebecca B
September 27th, 2018
W P
August 9th, 2018

Great customer service and excellent body work….couldn’t tell my vehicle had been in an accident. Also the loaner vehicle was much appreciated.
ANITA D
August 5th, 2018

Capitol Collision took great care of my car, customer service was excellent. They were easy to work with. My car looked great, never knew i had an accident. I not only used them once but twice this year. I didn’t try to but when I had that 2nd accident I knew who to take too....
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Capitol Collision took great care of my car, customer service was excellent. They were easy to work with. My car looked great, never knew i had an accident. I not only used them once but twice this year. I didn’t try to but when I had that 2nd accident I knew who to take too. I will always take my car to them!
LuAnn S
June 29th, 2018

When I had my little fender bender I had the insurance company send me a list of approved repair shops. Before I even looked at them Capitol called me! I took my car in and didn’t expect to hear back for at least a week. I was in awe and excited when Hugo called me...
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When I had my little fender bender I had the insurance company send me a list of approved repair shops. Before I even looked at them Capitol called me! I took my car in and didn’t expect to hear back for at least a week. I was in awe and excited when Hugo called me and said it was ready, 2 days later!!! Everyone there are very nice and friendly and my car looked better than the day I bought it!! I would highly recommend Capitol Collision to everyone I know!!
Janice B
June 28th, 2018

I was extremely pleased with the work that Capitol Collision did on my damaged car when they returned it to me in “Like New” condition after the 2 weeks of repairs. They are professional, friendly, and great at communicating with their customers. Hugo did a great job of explaining the work, the costs, and the...
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I was extremely pleased with the work that Capitol Collision did on my damaged car when they returned it to me in “Like New” condition after the 2 weeks of repairs. They are professional, friendly, and great at communicating with their customers. Hugo did a great job of explaining the work, the costs, and the estimated time for completion. He informed me almost daily on the progress of the repairs and this shop returned my car to me at least 5 days earlier than projected! The costs seemed reasonable and fair for the “like new” job they accomplished. Rodney, the manager, was accommodating and definitely took good care of my car. I would highly recommend them to anyone! You will be as pleased with them and their work as I was. Thank you, Capitol Collision, for a “job well done!”
Galen K
June 27th, 2018

Everyone at Capitol Collision was first rate to deal with. Melissa at the front counter is always offering water or coffee when you walk in and being friendly while you wait. Rodney was straight forward on the time line and expectations of what to expect was was great. Larry was very nice going over everything...
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Everyone at Capitol Collision was first rate to deal with. Melissa at the front counter is always offering water or coffee when you walk in and being friendly while you wait. Rodney was straight forward on the time line and expectations of what to expect was was great. Larry was very nice going over everything that was done and making sure I had all the documents for the warranty. They told me it would be done by a specific day and then proceeded to complete the work 2 days early! My SUV looks great again and can’t thank them enough for their professionalism and attention to detail.
Rita H
June 23rd, 2018

This is the most courteous, friendly, and professional body repair shop that I have had the pleasure to deal with. Very understanding and accommodating. The body work was exceptional. This is the only place I will use in the future.
Valerie Y
June 22nd, 2018

Great place, car was done sooner than expected. Truly satisfied with all services.
Alex R
June 14th, 2018

Very professional and great customer service, first time here & let me say I was impressed with the quality of the work and they had my vehicle ready a week earlier than expected, would refer to anyone!
Ja L
December 25th, 2017

Although I did not meet the staff in person, they were friendly, courteous, and very responsive. Thank you, Hugo, Larry, and Melissa! Also, I’d like to add the my vehicle was repaired before it’s estimated completion date. Only drawback is that my tire that had impact should habe been replaced as the tire pressure has...
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Although I did not meet the staff in person, they were friendly, courteous, and very responsive. Thank you, Hugo, Larry, and Melissa! Also, I’d like to add the my vehicle was repaired before it’s estimated completion date. Only drawback is that my tire that had impact should habe been replaced as the tire pressure has since been low twice some retrieving my vehicle. Other than, service great.
Lorie B
December 14th, 2017

AWESOME job done by capital. Car looked beautiful when I picked it up. Nothing but perfection. Hugo was very friendly and keep me updated on the progress of my car .
Jay H
November 20th, 2017

The entire staff at Capitol Collision was awesome! From the moment I arrived they treated me like I was one of their family members. Very professional, courteous and helpful. They emailed me all the time with updates and time of repair. I would not hesitate to take my car there again.
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The entire staff at Capitol Collision was awesome! From the moment I arrived they treated me like I was one of their family members. Very professional, courteous and helpful. They emailed me all the time with updates and time of repair. I would not hesitate to take my car there again.
Kim H
November 9th, 2017

The employees there were very nice. They helped me handle my insurance company and answered all my questions.
Jessica R
November 9th, 2017

Great customer service!!
Enver H
October 6th, 2016

Worst company ever do not go to these guys they took their sweet time to fix a vehicle that was told would be picked up today just to hear it won’t be done till tomorrow or next week I’ve had such a rut to find other transportation and have let my mom use my car...
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Worst company ever do not go to these guys they took their sweet time to fix a vehicle that was told would be picked up today just to hear it won’t be done till tomorrow or next week I’ve had such a rut to find other transportation and have let my mom use my car which now requires mechanical work do not go here
Response from Capitol Collision
Enver, your insurance company specified LKQ (used parts) which upon us receiving them we rejected as poor qualtiy. Capitol Collision is responsible to you for the quality of repair and this delayed the proper repair of your car. When you picked up the car you appeared satisfied with the work performed. If for any reason now or in the future, you have any questions or issues please contact me directly. You have a lifetime warranty on the repairs and my goal is for you to be a satisfied customer. – Dan Deary, Owner
Scott S
January 21st, 2016

On December 12th 2015, I was sideswiped on my way to work. The passenger side damage to my beautiful 2014 Ram 1500 Truck was horrific. The other drivers insurance was responsible for the repair (which they greatly underestimated). I had already gotten a preliminary estimate from another shop (which I will not name, but say...
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On December 12th 2015, I was sideswiped on my way to work. The passenger side damage to my beautiful 2014 Ram 1500 Truck was horrific. The other drivers insurance was responsible for the repair (which they greatly underestimated). I had already gotten a preliminary estimate from another shop (which I will not name, but say they advertise on 98kupd ALL THE TIME). Before I had decided on a collision shop to repair my truck, I scoured the internet for information and customer reviews. When I googled “Highest Rated Collision Repair Shops in Phx, AZ” guess who popped up on top of the list…Capitol Collision. I worked with Rodney and Thomas over at Capitol, met the owner briefly and forewarned them that I am fair but extremely picky about quality. The owner told me he understands and Safety, Quality, and Customer satisfaction are top priority to him and his entire staff. They also dealt directly with the insurance company to make the process easy for me
Got my truck back on January 19th, 2016….30 days after I dropped it off and with Christmas and New Years in between. One word…Awesome…from start to finish, and my truck…you can not tell where they had to remove parts of the body and repaint the entire passenger side of the vehicle.
Thanks to the entire crew of Capitol Collision
Allen G
August 11th, 2015

Capitol Collision performed the repairs to the tailgate and rear bumper on my truck. I also had the hood and top of the cab done due to sun damage. The repairs were first class and my truck looked like new when i got it back. Jon was easy to work with and informed me of...
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Capitol Collision performed the repairs to the tailgate and rear bumper on my truck. I also had the hood and top of the cab done due to sun damage. The repairs were first class and my truck looked like new when i got it back. Jon was easy to work with and informed me of the progress of the job. Jon did an excellent job with taking care of the claim with the insurance. Melissa was excellent to deal with- always knew who I was and was quick to offer a drink when I walked in to make sure I was comfortable. When I would call the shop Melissa was pleasant on the phone and made sure my questions were answered.
James K
July 24th, 2015

After reading the reviews of Capitol I brought my Escalade to be repaired under my insurance company. From the time I walked in to when my truck was done, the customer service I received was exceptional. The repair work was flawless and I give my highest recommendation…5 stars! James K.
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After reading the reviews of Capitol I brought my Escalade to be repaired under my insurance company. From the time I walked in to when my truck was done, the customer service I received was exceptional. The repair work was flawless and I give my highest recommendation…5 stars!
James K.
Carole J
February 27th, 2015

Capital Collission provides the Highest Level of “QUALITY” Customer service and skilled workmanship. My “Showroom” well maintained Ford Escape was stolen while I was shopping. It was recovered 3 days later and require almost $10k in repairs. It was a devasting experience for me. My insurance Company sent the vehicle to Capital…The staff was compassionate,...
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Capital Collission provides the Highest Level of “QUALITY” Customer service and skilled workmanship. My “Showroom” well maintained Ford Escape was stolen while I was shopping. It was recovered 3 days later and require almost $10k in repairs. It was a devasting experience for me. My insurance Company sent the vehicle to Capital…The staff was compassionate, professional and made us feel like we were the only customer. The car looks beautiful and looks just like it did prior to the theft. We were amazed at the results when we returned to pick up my SUV.
Jenniffer C
February 20th, 2014

Great work & customer service was great especially after the stress of an accident. Appreciate the time & effort to get my car fixed. I will refer to others in the future.
Sherry G
August 2nd, 2013

My friend informed me about repair service due to my bumper was dented and she recommend Captiol Collison to do the repairs when I went to the shop right away they had excellent customer service and completed the repairs within three day. I was so happy for the quick turn around.
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My friend informed me about repair service due to my bumper was dented and she recommend Captiol Collison to do the repairs when I went to the shop right away they had excellent customer service and completed the repairs within three day. I was so happy for the quick turn around.
Peter B
August 2nd, 2013

I recently got my Jeep repaired at Capitol Collision. They did a fantastic job. My insurance company wanted me to use their service center but after getting recommendation from friends and looking at the reviews on line, I decided to get my cars repaired at Capitol. My car looks brand new. I would recommend them...
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I recently got my Jeep repaired at Capitol Collision. They did a fantastic job. My insurance company wanted me to use their service center but after getting recommendation from friends and looking at the reviews on line, I decided to get my cars repaired at Capitol. My car looks brand new. I would recommend them again and again .
Peter
Scott K
April 26th, 2013

I was very pleased with the work done. Everyone was very professional and friendly. I will send people to Capitol who need auto body repair.
Lillian T
March 7th, 2013

We had some front body work repaired on the car. Work was done in a timely and professional manner. Repair looks great.
Karen W
March 1st, 2013

I would like to express my appreciation for the office staff Melissa who was so so nice. The atmosphere in the office was very homey. I was nervous because of the damage to the car and being in a new place. She helped me to relax….also John did a wonderful job fixing my car.. and...
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I would like to express my appreciation for the office staff Melissa who was so so nice. The atmosphere in the office was very homey. I was nervous because of the damage to the car and being in a new place. She helped me to relax….also John did a wonderful job fixing my car.. and it looked perfect. They even washed my car and that was a blessing to me…all in all my experience there was great and I will recommend this company out to all my friends.
Judith M
February 19th, 2013

this is my fourth time since moving to Arizona. My first time I didn’t know where to go. My insurance agent gave me a list of preferred providers. So I took a chance and picked Capitol off the list. I now know just what a great choice I made. They treated me very well right...
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this is my fourth time since moving to Arizona. My first time I didn’t know where to go. My insurance agent gave me a list of preferred providers. So I took a chance and picked Capitol off the list. I now know just what a great choice I made. They treated me very well right from the start.They know how to treat people, My truck is my pride and joy . It’s now 8 years old but it doesn’t look it.I feel like I am treated like family and they really want to satisfy their customers. If you are worried because they are a preffered provider for an insurance company don’t be they will not cut corners and put my safety first.
every time. Their level of service shocked my co-workers. I will never go anywhere else.
thanks again Capitol for bringing my baby back to me.
myra m
February 9th, 2013

This was the best experience I have had with a collision shop. I was treated well, the work was excellent, and the car was returned on time and in excellent condition.
ferdie a
February 5th, 2013

Third time is a charm, thanks to capitol collision for an excellent job. Thnks to Jon and Melissa.
Angel R
January 25th, 2013

awesome service and quality, very happy with the results and courtesy, will recommend in future.
Margaret S
January 22nd, 2013

Looks good as new after front-end collision!
Janice A
December 14th, 2012

The team at Capitol could not have been any better to us! Great service from the start.
Jamal A
December 7th, 2012

This is my second time I have used Capital Collision to repair my cars body work. I cannot express the thanks to these wonderful people that make up the team at Capital. The service is par to none (always kind and helpful) answer all and any questions straight forward. They work with your insurance to...
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This is my second time I have used Capital Collision to repair my cars body work. I cannot express the thanks to these wonderful people that make up the team at Capital. The service is par to none (always kind and helpful) answer all and any questions straight forward. They work with your insurance to make sure that you are getting quality parts. If your car needs body work, doesnt matter the make or model they work on just about anything… Thank you Guys for the showroom car that was returned to me!
Derinda L
December 6th, 2012

for such an unfortunate circumstance for me, these guys made it as smooth as possible. thank you
Jose M
December 3rd, 2012

Right fender and wheel alignment
Sam S
September 29th, 2012

Great, friendly service! The repairs look fantastic!
Gail H
September 29th, 2012

I was very pleased with the work completed on my car and the staff was very helpful and nice to deal with. They worked very hard to get the other insurance to pay for the work needed to repair my vehicle.
Rudy M
September 28th, 2012

How many times have you had a company go the extra mile for you? How many times has any business walk the repair to assure your satisfaction? Capital Collision does and always will after each repair. My 1998 BMW looks better than it has ever looked and I owe all to the great Team at...
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How many times have you had a company go the extra mile for you? How many times has any business walk the repair to assure your satisfaction? Capital Collision does and always will after each repair. My 1998 BMW looks better than it has ever looked and I owe all to the great Team at Capital Collision.
Virginia G
September 25th, 2012

I left my 2001 Lincoln Town Car at Capitol Collision for repair. The quality of the repair was excellent. The employees, and manager (s) were extremely efficient and courteous and very concerned about the rental car issue I had with Enterprise. These individuals were extremely helpful and thoughtful. I cannot say enough about how great...
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I left my 2001 Lincoln Town Car at Capitol Collision for repair. The quality of the repair was excellent. The employees, and manager (s) were extremely efficient and courteous and very concerned about the rental car issue I had with Enterprise. These individuals were extremely helpful and thoughtful. I cannot say enough about how great this company is.
Chris M
September 25th, 2012

Really great work, fast, and great communication!! Recommend to anyone that needs a fast and reliable place to take your car too!!
samuel c
March 21st, 2012

I AM VERY HAPPY AND PLEASED AT THE WAY THEY TREATED ME AND MY BROTHER AN FRIEND AND THE WAY THEY HANDLED EVERY THING RENTAL, COMMUNICATION WITH THE LAWYER.
Carina A
March 13th, 2012

Capitol Collision did an excellent job in completing the repairs on my truck. I highly recommend them to anyone.
Dick K
March 11th, 2012

They did a fantastic job on my car. Jon kept me informed on a daily basis regarding the insurance game that was being played. Insurance delayed to completion of my repair because Jon would not accept poor quality parts. Thanks to Jon it looks great!
connie l
March 7th, 2012

very pleased with work done on my car. The gentleman orlando was very pleasant that picked me up and took me home. John that i dealt with was very nice to work and also melissa at front desk was very helpful and my overall rating was a 5
josephine t
March 2nd, 2012

I was treated promptly and courteously by the friendly staff at Capitol. The work they did on my vehicle was excellent and efficient. I could not have asked for better treatment from both Melissa and John, they were great. I would recommend Capitol to anyone that needs their services.
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I was treated promptly and courteously by the friendly staff at Capitol. The work they did on my vehicle was excellent and efficient. I could not have asked for better treatment from both Melissa and John, they were great. I would recommend Capitol to anyone that needs their services.
Travis S
March 2nd, 2012

Melissa and Jon were extremely helpful. It wasn’t just the quality of the repair that impressed me, it was the warm, inviting and friendly staff!
Brenda M
February 27th, 2012

We have had a vehicle fixed somewhere other than Capitol Collision and we were so dissatified we took it to Capitol for a second opinion. We now take our vehicles to Capitol only. They do an excelent job and make sure we are happy. They also have your car ready much quicker than the dealerships...
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We have had a vehicle fixed somewhere other than Capitol Collision and we were so dissatified we took it to Capitol for a second opinion. We now take our vehicles to Capitol only. They do an excelent job and make sure we are happy. They also have your car ready much quicker than the dealerships or others we have gone to. Great job Capitol Collision.
Carrie H
February 24th, 2012

We took my car to Capitol Collision after an accident. We had tried to have it repaired by another body shop, and had waited over a week for an estimate. When we walked in the door at Capitol Collision, we were offered coffee, water, or soda while we waited for an estimate. Less than half...
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We took my car to Capitol Collision after an accident. We had tried to have it repaired by another body shop, and had waited over a week for an estimate. When we walked in the door at Capitol Collision, we were offered coffee, water, or soda while we waited for an estimate. Less than half an hour later, we had an estimate. Since we had no collision coverage on the vehicle, we were paying out of pocket. The estimate we received was half the cost of other shops. John understood that we wanted the car operable as soon as possible. A week later, the work was complete. My car looks better than I expected. I would definitely recommend Capitol Collision to any of my friends and family.
Debbie M
February 24th, 2012

What a great team! They treat you like family and really care about you and your car. Would happly do business with them again.
Dillon T
February 22nd, 2012

The repairs were done very quickly and my truck came out of the shop looking better than before the accident! Very happy with the service, they kept me updated every step of the way!
Jaime C
February 17th, 2012

I’d like to thank the crew at Capitol Collision for taking such good care of me and my car! My car looked better than new. They were very professional and helpful from start to finish. I will definitely use their services again in the future and will recommend them to friends and family. Thanks!!! 🙂
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I’d like to thank the crew at Capitol Collision for taking such good care of me and my car! My car looked better than new. They were very professional and helpful from start to finish. I will definitely use their services again in the future and will recommend them to friends and family. Thanks!!! 🙂
David T
February 16th, 2012

As always the work and professional service was excellent. The car looks truly great and the people at Capitol are so great to work with. I have worked with Ryan and I highly recommend Ryan and Capitol Collision them.
jeff b
February 16th, 2012

I had 2 different problems with the car and only one was going to be covered by insurance. They did a great job of working with me and the insurance company to make sure all the damage caused by the first collison was covered and fixed, including having the adjuster come to the shop twice...
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I had 2 different problems with the car and only one was going to be covered by insurance. They did a great job of working with me and the insurance company to make sure all the damage caused by the first collison was covered and fixed, including having the adjuster come to the shop twice to approve additional work which had not been approved, but was related to the accident. They also gave me a fair price on replacing the side-view mirror that I had damaged separately and was not covered. Best of all, when I needed to return the rental car, they did it for me. I will definately be using them again, given I have teenage drivers who like to run cars into things.
Heather L
February 14th, 2012

Capital Collision was very professional. I would recommend them to anyone/everyone. They kept me updated on the status of my claim and repair every step of the way. I’ve never had a body shop do that. I appreciated their honesty and integrity. They were very friendly and patient. Thank you Capital Collision!!
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Capital Collision was very professional. I would recommend them to anyone/everyone. They kept me updated on the status of my claim and repair every step of the way. I’ve never had a body shop do that. I appreciated their honesty and integrity. They were very friendly and patient. Thank you Capital Collision!!
ken c
February 14th, 2012

Great job. Almost daily updates. I hope I don’t have another accident, but if I do I will take my truck here.
Lisa A
February 14th, 2012

After being in an accident I took the recommendation to bring my car to Capitol and I’m glad I did! They were very helpful with my claim and I had an appraisal immediately! Very timely, professional and took the worry out of my hands. Highly recommend!!
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After being in an accident I took the recommendation to bring my car to Capitol and I’m glad I did! They were very helpful with my claim and I had an appraisal immediately! Very timely, professional and took the worry out of my hands. Highly recommend!!
Jenna J
February 9th, 2012

Great shop! Great communication and customer service. Beautiful work.
Sam I
January 26th, 2012

Great all around service. I was kept in the loop throughout repair process. Car looks better than expected. Capitol Collision is a splendid collision repair facility.
Milly D
January 25th, 2012

The staff is friendly and helpful very attentive to detail. The repair work was excellent the car looks as good as it did when brand new, they detailed the whole car not just the dent that needed fixing. Couldn’t be happier with the result. Wish everyone put this much effort into their work, the world...
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The staff is friendly and helpful very attentive to detail. The repair work was excellent the car looks as good as it did when brand new, they detailed the whole car not just the dent that needed fixing. Couldn’t be happier with the result. Wish everyone put this much effort into their work, the world would be a better place.
david y
January 20th, 2012

they did a wonderful job in a timely matter. they also have great service. they called me everyother day on the progress of my car.
wayne p
January 8th, 2012

very painless process. Capital professionally appraised damage (caved in lift gate), gave me appraisal with no pressure to have them do the work. I took the vehicle in on tues and it was ready to pick up thursday morning by 8:30. workmanship was excellent and the vehicle was spotlessly cleaned! Received packet with lifetime warranty...
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very painless process. Capital professionally appraised damage (caved in lift gate), gave me appraisal with no pressure to have them do the work. I took the vehicle in on tues and it was ready to pick up thursday morning by 8:30. workmanship was excellent and the vehicle was spotlessly cleaned! Received packet with lifetime warranty of work. I will certainly go back!
Ranga K
December 28th, 2011

My car was rear-ended a couple of weeks ago and the driver at fault fled the scene. My insurance agent recommended Capitol Collision, so I went through my insurance to get the bumper fixed. I dropped off my car on Wednesday, just before the holidays and it was ready by Tuesday the next week. Ryan...
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My car was rear-ended a couple of weeks ago and the driver at fault fled the scene. My insurance agent recommended Capitol Collision, so I went through my insurance to get the bumper fixed. I dropped off my car on Wednesday, just before the holidays and it was ready by Tuesday the next week. Ryan Simmons was excellent. He gave me frequent updates and even managed to get me a discount on the deductible. The car looks great again! Thank you to Ryan and the Capitol Team.
Bob W
December 27th, 2011

The front bumper repair was as good as new without replacing the bumper at a significantly higher cost. Will use their service when ever I need repairs again.
Bob W
December 27th, 2011

The repair on a damaged door made it look like new. The price and service was as good as you will find anywhere.
Mark D
December 20th, 2011

In years past Capitol has done work for me and the job was so well done I could not tell that there had been any damage. My insurance agent puts them at the very top of his list of body shops. So, I went back and the results were the same. To me…a PERFECT job!
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In years past Capitol has done work for me and the job was so well done I could not tell that there had been any damage. My insurance agent puts them at the very top of his list of body shops. So, I went back and the results were the same. To me…a PERFECT job!
Rob L
December 15th, 2011

Had a great experience with this company. They communicated exceptionally well, Jon ensured the insurance company covered OEM parts for us due to the newness of our car, the workmanship appears to be superior, and coordination with the insurance and car rental companies was seamless. Melissa, their admin person, was also a pleasure.
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Had a great experience with this company. They communicated exceptionally well, Jon ensured the insurance company covered OEM parts for us due to the newness of our car, the workmanship appears to be superior, and coordination with the insurance and car rental companies was seamless. Melissa, their admin person, was also a pleasure.
Jim B
December 10th, 2011

The team at Capitol did an excellent job of repairing my wife’s car. Thr repair work and paint job was “Flawless” but even more important then that they where great in dealing with the insurance comany, they made this experience a much easier one to deal with Thanks
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The team at Capitol did an excellent job of repairing my wife’s car. Thr repair work and paint job was “Flawless” but even more important then that they where great in dealing with the insurance comany, they made this experience a much easier one to deal with Thanks
David T
December 10th, 2011

We are extremely pleased with the service and work performed by Capitol Collision. Ryan was extremely professional and we always felt we were in trusting hands.
David
brian g
December 9th, 2011

Got the car back and it looks like nothing had happened. The staff was helful and very good about keeping me updated with everything going on with my vehicle. I would not take my car anywhere else and highly recommend using Capitol Collision
allen h
August 26th, 2011

nice people and good to work with, and most happy with work done , excellent work.
Janet R
August 22nd, 2011

These guys are great!!! VERY professional, VERY honest, and VERY good at what they do! When we were initially referred to them we were hesitant to use them because of the distance to the shop from our home… once we met the owner and the specialist overseeing our repairs, we knew it was worth the...
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These guys are great!!! VERY professional, VERY honest, and VERY good at what they do! When we were initially referred to them we were hesitant to use them because of the distance to the shop from our home… once we met the owner and the specialist overseeing our repairs, we knew it was worth the drive!!! Thanks Capitol Collision for a job WELL done!!!!
Mark T
August 17th, 2011

Ryan is the best.I am in customer support and let me say he does this very very well. He explained everything and I think he went above and beyond to answer my questions. As I put out 1K of my own money I felt very good about your shop thanks to Ryan
Starla A
August 9th, 2011

This is was my third experience with Capitol Collision in 3 years. For the record it’s not my driving or always the same vehicle, I’m not even in the vehicle for two of them. However each time the quality of the work has been excellent. The staff has always been friendly and extremely good on...
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This is was my third experience with Capitol Collision in 3 years. For the record it’s not my driving or always the same vehicle, I’m not even in the vehicle for two of them. However each time the quality of the work has been excellent. The staff has always been friendly and extremely good on keeping you informed during the whole process. They are a company I trust and have and will continue to recommend.
Jack V
July 17th, 2011

The quality of work and professionalism was perfect. There is nothing more that can be said-OUTSTANDING/EXCELLENT.
Gail R
June 16th, 2011

My hats off to wonderful service, advise and results. The repair was completed in a very professional manner, and to our satisfaction. The office of the shop was not only interesting, but immaculately clean. Very nice place to drop off and pick up. Thank you for your service and consideration. Gail
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My hats off to wonderful service, advise and results. The repair was completed in a very professional manner, and to our satisfaction. The office of the shop was not only interesting, but immaculately clean. Very nice place to drop off and pick up. Thank you for your service and consideration.
Gail
Bob W
May 12th, 2011

Very easy to work with. Very good about communicating process and when vehicle was ready. Did not go over allotted time.
Thanks Capitol. I would refer them
Lea B
April 26th, 2011

Great company. Owner has lots of integrity. My husband and I have used Capitol Collision for our auto repair needs. We would not go anywhere else.
Rae C
April 17th, 2011

Capitol Collision did an excellent job on the hail damage on my car. Ryan kept me up to date on everything and updated me often during the 3 weeks they had my car.
Tanya C
March 11th, 2011

The Capitol Collision staff was very friendly and efficient. Their explanation of the service they were going to perform was very thorough and all my questions and concerns were answered. Proper follow-up was given in a timely manner and the end product exceeded my expectations. I will recommend Capitol Collision to all my friends and...
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The Capitol Collision staff was very friendly and efficient. Their explanation of the service they were going to perform was very thorough and all my questions and concerns were answered. Proper follow-up was given in a timely manner and the end product exceeded my expectations. I will recommend Capitol Collision to all my friends and family. Thank you.
Bill P
March 4th, 2011

Excellent service.
Jobeth D
February 21st, 2011

On 12/26/10, my car was involved in a rear-end collision which did damage to the rear left bumper. It was the fault of the other driver. I went to the insurance company, Allstate and was referred to Capitol Collision. The specialist at Capitol Collision estimated the damage and stated they wouold investigate if further damage...
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On 12/26/10, my car was involved in a rear-end collision which did damage to the rear left bumper. It was the fault of the other driver. I went to the insurance company, Allstate and was referred to Capitol Collision. The specialist at Capitol Collision estimated the damage and stated they wouold investigate if further damage was found upon investigation and arrange with insurance company for further expenses. An appointment was set, the car rental scheduled and within the designated time frame the car repair was complete and very satisfactory. Capitol Collison called me and stated that they had found more damage to the car and had received permission from Allstate for the extra cost of repairs. Capitol Collision was very professional, timely, and thorough in the repair of my car. I would highly recommend Capitol Collision to anyone.
Dennis P
February 17th, 2011

This is the second time I have used Capitol. Extremely professional employees and most important perfect work. John, my representative, kept me informed of the progress of my repairs and the approximate date of completion. Parts were delayed once but my car was finished very close to the original date. Very homest appraisals and very...
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This is the second time I have used Capitol. Extremely professional employees and most important perfect work. John, my representative, kept me informed of the progress of my repairs and the approximate date of completion. Parts were delayed once but my car was finished very close to the original date. Very homest appraisals and very straight forward individuals. Nice people from the receptionist to John.
Pherson T
February 9th, 2011

Ok, so the van that Capitol repaired is a 15 passenger ministry vehicle. with that being said, when I retrieved the van, I was thoroughly suprised at how good a 15 pass. van could look! The inside looked better than it has evr looked and after getting the vehicle back, I actually have a new...
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Ok, so the van that Capitol repaired is a 15 passenger ministry vehicle. with that being said, when I retrieved the van, I was thoroughly suprised at how good a 15 pass. van could look! The inside looked better than it has evr looked and after getting the vehicle back, I actually have a new appreciation for that van. Capitol went above and beyond the norm in serving the customer.
Douglas M
February 5th, 2011

I am so glad I chose Capitol Collision for the hail damage repair to my SUV — friendly employees; integrity and honesty; delivered ahead of schedule; excellent work; and a free t-shirt on top of all that!
gregg j
January 2nd, 2011

Excellent job again by Capitol. Kept me informed throughout the process. Delivered on time. I will continue to recommend to my friends.
James D
December 31st, 2010

My highest recommendation goes to Capitol. I am fortunate to not have much experience with collision repair shops, but found that Capitol personnel excel in professionalism. I will certainly use Capitol for any future collision repair needed.
Bob C
December 27th, 2010

The car looked brand new when I picked it up & the service was number 1. I would never use any other shop. Capitol Collision is the best.
Robert O
December 12th, 2010

The service and craftsmanship was unmatched by any body shop I’ve ever dealt with. Yhe repair was done on time and was showroom perfect!!!
Mike
December 10th, 2010

Capitol did a great job and even touched up some scratches that were not part of the repair
karen c
December 9th, 2010

all employes friendly and helpful. Work was top quality.
Terry S
November 27th, 2010

Great service and excellent work. Had vehicle done faster than I thought, considering the high volume of work do to recent hail storm. Taking our other vehicle there too.
Tom V
November 25th, 2010

Outstanding operation and quality of work. Having been in the “auto world” for many years, I was also very impressed with their shop, clean and well organized. The folks were friendly and attentive to detail. The only reason they did not get a 5 was one small door trip that was replaced was dented and...
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Outstanding operation and quality of work. Having been in the “auto world” for many years, I was also very impressed with their shop, clean and well organized. The folks were friendly and attentive to detail. The only reason they did not get a 5 was one small door trip that was replaced was dented and will have to be replaced, but they were quick to agree to do so. Overall, very good service and work.
Pamela W
November 17th, 2010

I had my car taken to Capitol Collision and I can not begin to say enough about it. I had been in an accident 5 years ago and the body shop that worked on it can not hold a candle to capitol. My car runs and looks fantastic!!! I am still have difficulty with things...
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I had my car taken to Capitol Collision and I can not begin to say enough about it. I had been in an accident 5 years ago and the body shop that worked on it can not hold a candle to capitol. My car runs and looks fantastic!!! I am still have difficulty with things from my previous repairs, but not with Capitol. I would encourage anyone that needs body work or repair on their vehicle that they take it to Capitol, if you want it done right. I think Selenah A should get a referral fee!! Thanks Dan and Randy!!
Jillian R
November 15th, 2010

My car looks great and the service was awesome!
Harold G
November 10th, 2010

Very satisfied. excellent work.
Ai-Jen M
November 3rd, 2010

I am very satisfied with the service. Thank you!
MARY B
October 30th, 2010

The entire staff at Capitol Collison is very profession and curtious. It was a please dealing with all the employees. The repair work was excellent. I would never know there was any damage to my vechile at all. Everyone at work commented “You have a new car” I would recommend Capitol Collision to anyone who...
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The entire staff at Capitol Collison is very profession and curtious. It was a please dealing with all the employees.
The repair work was excellent. I would never know there was any damage to my vechile at all.
Everyone at work commented “You have a new car”
I would recommend Capitol Collision to anyone who needs repair work to their vechile.
Brian H
October 19th, 2010

This is not the first time this shop has worked on my car they always do a Great job and treat me outstanding. In fast the first time they even helped me get a faulty repair from another shop re fixed and did a great job. Highly recommended for all your needs they handle.
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This is not the first time this shop has worked on my car they always do a Great job and treat me outstanding. In fast the first time they even helped me get a faulty repair from another shop re fixed and did a great job. Highly recommended for all your needs they handle.
Jessica A
September 17th, 2010

I was invloved in an auto accident and used capitol Collision for the first time. They were very nice and took great care of me and my SUV. My SUV looks GREAT! I dealt with Jon and he was very professional the entire time. He informed me of everything that was going on with my...
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I was invloved in an auto accident and used capitol Collision for the first time. They were very nice and took great care of me and my SUV. My SUV looks GREAT! I dealt with Jon and he was very professional the entire time. He informed me of everything that was going on with my car and kept me updated on a regular basis. I will definatly use this shop from here on out for any repairs. I would recommend this shop to everyone i know. Again thank you for such a wonderful job.
Elizabeth B
September 11th, 2010

Again the team at Capitol Collision was fantastic. I had previously used their shop a few years ago at the reccomendation of my insurance agent and I was not disappointed then nor now. They kept me informed during the entire time they had my car and it was ready when they said it would be....
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Again the team at Capitol Collision was fantastic. I had previously used their shop a few years ago at the reccomendation of my insurance agent and I was not disappointed then nor now. They kept me informed during the entire time they had my car and it was ready when they said it would be. Each employee was customer friendly and went out of their way to assist me with anything I needed . I would recommended Capitol Collision to anyone I know who is in need of a fantastic body shop. Thank you Capitol collision.
Bob K
September 8th, 2010

About 6 weeks ago I was in a conversation with Dan and Eric (owner and manager of capitol Collision) and made a comment to them that if I ever got in an accident I would bring my car to them to be repaired, well about 5 days later I was invloved in the very first...
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About 6 weeks ago I was in a conversation with Dan and Eric (owner and manager of capitol Collision) and made a comment to them that if I ever got in an accident I would bring my car to them to be repaired, well about 5 days later I was invloved in the very first accident of my life, my car is a 2009 Toyota Camry and had over $10,000 in front end damage, the car should have been totaled, my decision to bring it to Capitol was the right one… I would like to thank everyone at Capitol for the wonderful service through all this but more important the flawless repair on my car, I think the car drives better now than before the accident.
Armando I
August 20th, 2010

truck bed
Aaron C
August 18th, 2010

Everyone I met was extremely friendly and professional. They called me with updates and even detailed the inside of my car. Very impressive service and I would highly recommend them to anyone.
JIm D
August 17th, 2010

Very good, prompt and friendly services. Prices seem reasonable. Car was returned quickly, washed and vacuumed.
Natalie L
August 13th, 2010

I had the best experience with Capitol Collision! John took the time to explain everything to me and help me understand the whole process with the insurance company. He even went and called his own agent to verify information for me. He was truly a professional and very knowledgeable. I would go to this shop...
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I had the best experience with Capitol Collision! John took the time to explain everything to me and help me understand the whole process with the insurance company. He even went and called his own agent to verify information for me. He was truly a professional and very knowledgeable. I would go to this shop again and recommend them to family, friends, or anyone. That is how much I trust this shop! Thank you John and the Capitol Collision Team 🙂
Maritza B
July 25th, 2010

I loved everything about this repair shop, from the service to the unique decorations. The serive was amazing! Not only did they fix my car in the amount of time they said they would but they washed and waxed my car my carpet was washed as well. I’m very happy I went to them, I...
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I loved everything about this repair shop, from the service to the unique decorations. The serive was amazing! Not only did they fix my car in the amount of time they said they would but they washed and waxed my car my carpet was washed as well. I’m very happy I went to them, I got several phone calls just to let me know the status on my car and I really appreciate that. The staff was great, as I was getting my car they even asked if they could help me get my things out of the rental into my car. I’m very pleased with the work and service I got.
ulah w
July 21st, 2010

front passenger damage hood hinges passenger side and rear quarter-panel front bumper and grill
Eric K
June 29th, 2010

Wow! After my 6/16 review calling out the estimation error the company made, I got a phone call from a member of their leadership team. He acknowledged the error and made it right. Nice job, Capitol!! The estimation error was my only issue, so 5 out of 5 “cars” from me! I would definately use...
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Wow! After my 6/16 review calling out the estimation error the company made, I got a phone call from a member of their leadership team. He acknowledged the error and made it right. Nice job, Capitol!! The estimation error was my only issue, so 5 out of 5 “cars” from me! I would definately use them again!
alicia v
June 3rd, 2010

The service was good.. it was my 1st time dealing with anything like this so for a 1st time it was good. the state fram agent there set up the rental car.. the only thing i was upset about was i was never told i wouldnt need to buy insureance with the rental car this...
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The service was good.. it was my 1st time dealing with anything like this so for a 1st time it was good. the state fram agent there set up the rental car.. the only thing i was upset about was i was never told i wouldnt need to buy insureance with the rental car this was not explained to me till after it was said and done..
Naomi
May 30th, 2010

Very pleasant friendly efficient staff. The work was completed when promised. Even the tires were cleaned. I was very impressed. Could not tell that anything was ever repaired, the paint matched exactly. Car looked showroom clean. I give it a 5+ rating.
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Very pleasant friendly efficient staff. The work was completed when promised. Even the tires were cleaned. I was very impressed.
Could not tell that anything was ever repaired, the paint matched exactly. Car looked showroom clean. I give it a 5+ rating.
Jessica H
May 26th, 2010

Awesome people, Very happy with the service they provided. Dropped my car off Monday morning got it back Wednesday. Paint looks great.
Suzan
May 20th, 2010

Very very satisfied, I got it quickly and it looks lide brand new. I looks better than when I brough it. I will recomend anybody to bring their vehicles for repairs, very eficient they follow up with me in my terms.
dale b
April 23rd, 2010

I have used Capitol Collision 2 times. Both times the work has been flawless.
I talked to several of their employees, all were great.
I have recommended them to several customers, all their experiences have been great.
Dale
james l
April 21st, 2010

I received excellent service at the shop. The team was very friendly and helpful. I would refer
them to anyone.
Robert C
April 12th, 2010

done on time. looks great
Ulises U
April 8th, 2010

My review related to the kind of service given to me in the first and now second time of visiting the shop, gives me the feeling that this shop is a first class in quality of work and skillful communication of the head man Jon Gerrie and all the team working there, including the front...
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My review related to the kind of service given to me in the first and now second time of visiting the shop, gives me the feeling that this shop is a first class in quality of work and skillful communication of the head man Jon Gerrie and all the team working there, including the front desk attendant Melissa Erives. Thanks to you all.
ARNOLD M
March 14th, 2010

I was rear ended at a stop on I-10 freeway.I got one estimate from Capitol Collision for the out of state insurance company. Capitol Collision was right in line with their estimate and communicated with the insurance company for any additional costs as well as setting up for a rental car.Thanks Olando for all your...
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I was rear ended at a stop on I-10 freeway.I got one estimate from Capitol Collision for the out of state insurance company.
Capitol Collision was right in line with their
estimate and communicated with the insurance company for any additional costs as well as setting up for a rental car.Thanks Olando for all your help and completing the repairs in a timely manner.
Sam W
February 25th, 2010

Capitol is Best at Customer care and making my car right . I didnt know what to do , They were there for me . The Owner (Dan) would talk to me about the car and cared about my Accident .
Thanks Capitol
I will tell all my friends about you !!!
Joseph S
February 20th, 2010

Looks like new. Orlando was a great help, kept me informed.
John P
February 11th, 2010

I am writing this review because this company has taken excellent care of me on 3 seperate occassions and each time has been a very pleasing experience considering that each time I was rear ended at a stop light or backed into at a parking lot. Jon has provided nothing but outstanding service and very...
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I am writing this review because this company has taken excellent care of me on 3 seperate occassions and each time has been a very pleasing experience considering that each time I was rear ended at a stop light or backed into at a parking lot.
Jon has provided nothing but outstanding service and very courteous attitude. I have already recommended this company to several friends when they need repairs and will continue to do so in the future.
Ron S
January 26th, 2010

Never before have I recieved such great customer service. From the time my truck was picked up until I drove it home looking so great. Everyone at Capitol treated me with respect. Helping me with car rental. Calling every few days to update me on what step on the repair they were at. Helping me...
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Never before have I recieved such great customer service. From the time my truck was picked up until I drove it home looking so great. Everyone at Capitol treated me with respect. Helping me with car rental. Calling every few days to update me on what step on the repair they were at. Helping me to understand the repairs. I would highly recommend Capitol to anyone needing auto repair. My truck looks better that when I first bought it. Thank you Capitol
Latasha P
January 9th, 2010

The people at Capitol were very friendly, and went above and beyond to get my car fixed and make sure I was comfortable throughtout the whole process. The repairs were excellent and the wait time was very reasonable. All my questions were answered and even the smallest concern was always addresed with a smile.
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The people at Capitol were very friendly, and went above and beyond to get my car fixed and make sure I was comfortable throughtout the whole process. The repairs were excellent and the wait time was very reasonable. All my questions were answered and even the smallest concern was always addresed with a smile.
dale b
January 8th, 2010

I own an auto repair shop and have seen the product that capitol delivers. I have always been “wowed” by the finished vehicle. I have sent many of my customers who have needed paint or body work to Capitol Collision. There have been 0 disappointments. Sooo… I just got my wife’s car back from Capitol...
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I own an auto repair shop and have seen the product that capitol delivers. I have always been “wowed” by the finished vehicle.
I have sent many of my customers who have needed paint or body work to Capitol Collision. There have been 0 disappointments.
Sooo… I just got my wife’s car back from Capitol Collision. The only description for the car, and employees is, perfection, the car is absolutely beautiful.
The employees, also have my highest regard.
If you need to know more about a company that is just a joy to work with, you can call me
Dale, fairway auto repair
Aric A
January 7th, 2010

Great communication. Car looks brand new – definitely better than when I bought it. Very satisfied!
Mike S
January 4th, 2010

I would highly recommend capitol collision. Their staff are very friendly and keep you informed. They made my truck look like new after it almost being totaled.
Louis F
January 2nd, 2010

My first thought when I went to pick my vehicle was, “Wow it looks better than brand new”! Very pleased with the work that Capitol Collision personnel did to make my Hyundai look in top shape. I would recommend Capitol to all my friends.
Michael A
December 26th, 2009

Orlando our adjuster was fantastic. He handled everything for us, he contacted the insured who hit is to arrange payment to setting up appointment and getting the vehicle completed ontime as he promised. Plus Orlando supplied me a daily update on where we stood on the vehicle. Once we picked the car we loved the...
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Orlando our adjuster was fantastic. He handled everything for us, he contacted the insured who hit is to arrange payment to setting up appointment and getting the vehicle completed ontime as he promised. Plus Orlando supplied me a daily update on where we stood on the vehicle. Once we picked the car we loved the work which was completed. but what shicked us, Capitol washed and detailed our car. I will reccomend Captiol to everyone, in my mind they went above and beyond on the repairs of our car. If there was rating of 10 plus I would give it.
Michael H
December 24th, 2009

Dealt with Jon; and was treated very well. He worked with me and my insurance company to get the job done. Thanks.
MARGARITA S
December 22nd, 2009

THE CAPITOL COLLISION REPAIR SHOP WAS A VERY PLEASANT, WARM AND FRIENDLY ENVIRONMENT. MY VEHICLE WAS READY WHEN TOLD IT WOULD BE. THE STAFF WAS GREAT TO WORK WITH. I WOULD REFER OTHERS TO THIS LOCATION.
Eunice J
December 10th, 2009

Capitol did an excellent job and I recommend anyone to them because they do an excellent AAA service.
Jeff M
December 9th, 2009

Car looks great, the job was done incredibly fast delivered on time and being a cash job the cost was unbelievable. I was also updated daily by the staff to let me knwo the progress. Great place to do business with I highly recommend them
Marvin E
December 8th, 2009

The price quoted was the price I paid. Although the repair work took an extra business day, it was the fault of the wrong bumper being shipped to the shop. My wife said it was like driving a new car. No one is happy until my wife is. Thanks to Capitol Collision Repair Specialists.
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The price quoted was the price I paid. Although the repair work took an extra business day, it was the fault of the wrong bumper being shipped to the shop. My wife said it was like driving a new car. No one is happy until my wife is. Thanks to Capitol Collision Repair Specialists.
Debbie Y
November 21st, 2009

They did a great job, looks like new. Delivered on time. Great customer service.
Mike
November 19th, 2009

Capitol Collisions professionalism and speed at which they completed the repairs were outstanding. I would recommend them to anyone.
Mead
November 5th, 2009

This is not the first time I have taken my car to Capitol. They do an excellent job and the customer service was great– Jon & Eric. Capitol shows the other guys how it should be done. I was impressed — again. When I screw up I always know I can get it fixed right.
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This is not the first time I have taken my car to Capitol. They do an excellent job and the customer service was great– Jon & Eric. Capitol shows the other guys how it should be done. I was impressed — again. When I screw up I always know I can get it fixed right.
Darren M
November 3rd, 2009

The team here is awesome! They take care of you as well as your car. I had severe chips all over the front of my car, including my windshield. When I picked my car up it looked better than the day I got it! Great quality control and professional service. I highly recommend to anyone...
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The team here is awesome! They take care of you as well as your car. I had severe chips all over the front of my car, including my windshield. When I picked my car up it looked better than the day I got it! Great quality control and professional service. I highly recommend to anyone needing collision service.
Deborah
November 1st, 2009

This shop is Great!! Very helpful, willing to go the extra mile to get what you want, they dealt with my ins company who wanted to total my Jeep, and they knew it could be fixed.. and after all is said and done, I now have my Jeep back, and they did a wonderful, outstanding...
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This shop is Great!! Very helpful, willing to go the extra mile to get what you want, they dealt with my ins company who wanted to total my Jeep, and they knew it could be fixed.. and after all is said and done, I now have my Jeep back, and they did a wonderful, outstanding job.
I would recommend them to anyone who needs great work done, in a timely matter. And also the people that work there are so nice and friendly, and very helpful. Thanks Guys!!!
Mary L
October 22nd, 2009

I couldn’t be more pleased with the entire process of getting my car repaired at Capitol! From the boss Dan to the receptionist Melissa to my specialist Orlando the process was extremely painless. They contacted me throughout the whole time and gave me updates, and produced a completely repaired and good-as-new car, even washed, polished,...
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I couldn’t be more pleased with the entire process of getting my car repaired at Capitol! From the boss Dan to the receptionist Melissa to my specialist Orlando the process was extremely painless. They contacted me throughout the whole time and gave me updates, and produced a completely repaired and good-as-new car, even washed, polished, and cleaned on the inside! I couldn’t be happier with this service…..I’ll tell everyone I know.
Melvin P
October 13th, 2009

They did a great job and the car looks like new. I enjoyed working with Orlando who was the man incharge of the repair. He does a great professional job.
Hubert J
October 5th, 2009

Capitol Collision did an excellent superior job, on our vehicle and getting it done on time.
And the work was satisfactory.
And Thank you from Mrs and Mr. Hubert and Eunice Jones.
Jerri
September 14th, 2009

From the minute I walked into their shop I felt taken care of. Melissa and Dan set me up with a rental car. Then Jon kept in contact with me as to the progress of the repair. They had a couple snags with damaged parts being delivered, but informed me right away. My truck looked...
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From the minute I walked into their shop I felt taken care of. Melissa and Dan set me up with a rental car. Then Jon kept in contact with me as to the progress of the repair. They had a couple snags with damaged parts being delivered, but informed me right away. My truck looked beautiful when I picked it up. It was ready at the time they said it would be.
This is the second time myself or a family member used Capitol Collision. I hope I do not need to use them again,if I do I will not hesitate to give them a call. They are very professional,friendly and made the entire repair process a breeze. Thanks again Capitol Collision.
David M
September 11th, 2009

Excellent customer service and top quality work.
Highly recommend
cindy s
August 31st, 2009

Let me start by saying that the moment I walked into the door I was helped right away.They called the insurance for me and talked to them and Even got my estimate that the insurance had said they had given me but they didn’t.On Monday I took my van in.They kept me informed on the...
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Let me start by saying that the moment I walked into the door I was helped right away.They called the insurance for me and talked to them and Even got my estimate that the insurance had said they had given me but they didn’t.On Monday I took my van in.They kept me informed on the repairs every step of the way.They had the car rental company pick me up.On Friday they called and I Picked up my Van.Well Orlando was waiting at the door for me with my keys he gave me my paperwork and showed me all the repairs had been done as promised on time and not to mention beautifully!!!Melly the receptionist is awesome!!!Dan was great!!!OH and my mom van was also clean inside and out wonderful customer service!!Sorry to the guys who had to clean it.I would tell anyone if you need your car fixed they are the place to be if you want #1 customer service look no farther!!
Robert C
August 15th, 2009

Very happy with repair, service, communication
david w
August 13th, 2009

they were very timely in delivering my car. the repairs were well above expectations. it was an all around excellent experience
Matthew S
August 11th, 2009

Jon was Great! He answered all my questions. The repair to my bumper is amazing. Professional service and quality repairs I recommend Capitol to everyone.
Jeanne M
August 8th, 2009

Jon @ Capitol collision oversees wonderful service, workmanship and personal contact. He kept us informed of the progress of the work, helped with a car rental, was polite, cheerful, informed and this is my second time to use this shop. The first experience was wonderful in a “not so great” situation, and Jon made both...
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Jon @ Capitol collision oversees wonderful service, workmanship and personal contact. He kept us informed of the progress of the work,
helped with a car rental, was polite, cheerful, informed and this is my
second time to use this shop. The first experience was wonderful in a
“not so great” situation, and Jon made both repairs easier for us to handle.
This is a GREAT shop and I’ve told all my friends about it. Why go anywhere else when the workmanship and service is so superior?
Thanks, Jon and Melissa,
Jeanne
dorsey b
August 3rd, 2009

Great service and great job! Did not take any short cuts to make an extra buck over safety. I would HIGHLY recommend Capitol Collision to any one!
Lowell O
July 30th, 2009

The repair job done by this repair shop was excellent. You can’t tell there was ever a dent in it !! It looks good as new ! They did a beautiful job on the paint job !! Thanks to all of the guys that worked on it. You did an excellent job ! If I...
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The repair job done by this repair shop was excellent. You can’t tell there was ever a dent in it !! It looks good as new ! They did a beautiful job on the paint job !! Thanks to all of the guys that worked on it. You did an excellent job ! If I ever have damage on my car again I know where I will be going !!
Thanks again so much !!
Dave S
July 29th, 2009

I was referred to Capitol Collision by my insurance company on a previous situation and was completely happy with their work. So when my car was vandalized and my insurance company sent me a list of repair specialists I was glad to see that Capital Colllision was on the list. Capitol Collision staff is one...
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I was referred to Capitol Collision by my insurance company on a previous situation and was completely happy with their work. So when my car was vandalized and my insurance company sent me a list of repair specialists I was glad to see that Capital Colllision was on the list.
Capitol Collision staff is one of the most helpfull. They are very professional, friendly and when they say that they are going to call you back they really do. I have done business with a lot of companies in the past that could care less if their customers are satisfied. Capital Collisions staff is not like that, they treat you like a person that they really want to do business with you.
I would recommend them to everyone that needs a specialist in collision repairs.
Thank you to everyone at Capitol.
Michelle C
July 27th, 2009

The whole experience was wonderful the team was professional courteous and treated me like an important person! They all made me feel like I mattered!
Fernado A
July 27th, 2009

I’m very happy with the repair done by Capitol Collision. I was treated with kindness in my own languge (Spanish).
Eduardo P
July 25th, 2009

Orlando was the person that called me and gave me the status of my vehicle. He was very helfpul and explained everything very well.
Ramona M
July 23rd, 2009

Everyone was very nice and helpful. The repairs were done on time and look very good.
Don S
July 21st, 2009

Jon and Melissa both gave us fast,friendly,courteous service. Calls kept us informed of the progress of the repairs. The truck looks great!
Fredrica M
July 16th, 2009

Capitol Collision is a first-class operation. They kept me informed every step of the way, and extended me every courtesy and consideration. My car looks brand-new and drives as well or better than before.
bertha p
July 13th, 2009

I have been very satisfied with the services provided by capital collision Eric Boyer the manager was very diligent in keeping me informed
of everything, so I am very satified with their work.
thank you
Bertha Palma
Richard P
July 10th, 2009

We had the best sevice. We will refer Capitol to our friends.
Kelly F
June 28th, 2009

I can’t say enough good things about Capitol Collision. John called me with updates, kept me up to speed with the insurance claim and cost. The work done is amazing. Plus, my car was in pristine condition when I picked it up. It wasn’t nearly that clean when I brought it in with all the...
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I can’t say enough good things about Capitol Collision. John called me with updates, kept me up to speed with the insurance claim and cost. The work done is amazing. Plus, my car was in pristine condition when I picked it up. It wasn’t nearly that clean when I brought it in with all the damage. I highly recommend Capitol to anyone!
Gloria E
June 26th, 2009

This auto repair shop did an overall good job. I am satisfied: there was a concern about the color of the paint on the bumper. It seemed to me that it was whiter than the actual vehicle. The explanation given to me was that it was made from a different material…other than that, you all...
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This auto repair shop did an overall good job. I am satisfied: there was a concern about the color of the paint on the bumper. It seemed to me that it was whiter than the actual vehicle. The explanation given to me was that it was made from a different material…other than that, you all did a great job on the car. Thanks.
David Z
June 26th, 2009

Did great job and ontime.Good service. I recomend that you should do this shop. Jon Gerrie is very nice guy.
Deborah R
June 19th, 2009

I am very satisfied with bodywork and also pinstriping. Customer service was excellent.
elyssa s
June 18th, 2009

I was very happy with Capitol’s service. I would recommend them to others and I would also use them in the future if the need arose.
DWIGHT G
June 9th, 2009

The prompt attention given me and my auto at the time of my initial visit, the follow through druring the insurance company preparing the paperwork, the informative information telling me of the progress during the repair time, just the overall personal attention to me would be reason for a recommendation. Even if it weren’t for...
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The prompt attention given me and my auto at the time of my initial visit, the follow through druring the insurance company preparing the paperwork, the informative information telling me of the progress during the repair time, just the overall personal attention to me would be reason for a recommendation. Even if it weren’t for the fact, they did a timely and great job of repairing my lifeline, my car. And the assistance given me by their personnel when I picked up my vehicle. Thank you.
kenneth j
June 8th, 2009

First of all meeting the front desk person name melissa she was so nice she call for eric and meeting him was like i new him.The profession he had about my repairs was just great.I will be back for that kind of service and kindliness.Thankyou very much Kenneth G.Jacobs
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First of all meeting the front desk person name melissa she was so nice she call for eric and meeting him was like i new him.The profession he had about my repairs was just great.I will be back for that kind of service and kindliness.Thankyou very much Kenneth G.Jacobs
Lynne P
June 8th, 2009

My Mom had some repairs done at Capitol and I was impressed with their customer service and the body work they did. I needed to have them check out a creaking noise coming from my console (the dealer was never able to “find” anything wrong) and replace a plastic cover on the door lock button...
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My Mom had some repairs done at Capitol and I was impressed with their customer service and the body work they did. I needed to have them check out a creaking noise coming from my console (the dealer was never able to “find” anything wrong) and replace a plastic cover on the door lock button (the dealer wanted twice what Capitol charged me). I would give them a 10 if I could–Melissa, Dan and John are the best and I imagine everyone who works at Capitol is just as professional and customer service oriented. With the economy the way it is, other businesses could learn from Capitol–they really care about their customers, your total satisfaction and that you walk away with a positive feeling about the transaction. I wish they did mechanical repairs in addition to collision repairs–I would take my car to Capitol for EVERYTHING! Thanks for the most pleasant and positive experience, guys!
Elizabeth B
June 8th, 2009

This was my first experience in having to have my damaged car repaired. My insurance agent recommended I call Eric at Capital and talk to him. Before I got home Eric had call me to see if he could be of any help. I returned his call and immediately felt his shop would do a...
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This was my first experience in having to have my damaged car repaired. My insurance agent recommended I call Eric at Capital and talk to him. Before I got home Eric had call me to see if he could be of any help. I returned his call and immediately felt his shop would do a good job.
They came to my home to picked up my car the morning of June 1. John was assigned to me and kept me throughly informed as to what was happening with the car. They even had the repairs completed several days before the day I was told it would be ready. Again they brought the car to my home and fully explained in terms I could understand everything they had done to repair it.
I will be recommending Capital to anyone I know who might be in need of an excellent body shop.
Thank you Eric and your team. You get an A+ in my book.
Elizabeth Bowman
Brent W
June 6th, 2009

Great service. Prompt and courteous, and they kept me informed. Kudos to Capital for making my whole experience easy and uneventful.
steve b
May 28th, 2009

Excellent service.
Good communication with me and my insurance co.
Repairs were completed in a timely fashion.
Quality work.
Dwayne H
May 28th, 2009

great service from everybody at the shop. always returned calls in a timely manner and kept me in the loop at all times.
Kathy L
May 27th, 2009

The service, work, communication was excellent and I would highly recommend this shop to my friends and family!!
Bonnie M
May 27th, 2009

My experience with Capitol Collision was excellent. The repair was accomplished quickly. The Capitol team was accommodating and made it easy to do business for working people. I will recommend Capitol to my friends and co-workers.
Lam V
May 23rd, 2009

Great service. Kept me updated with the progress of my car. I would definitely recommend this shop.
Alycia K
May 22nd, 2009

Excellent job.
Lupe
May 19th, 2009

Capitol had one of the best customer service. They know who to treat their clients. I would also recommend them to anyone.
Gerald L
May 15th, 2009

As good of a job that I could get. I took it to my mechanic and they said it was the best repair job he had ever seen and I have been going to them fo 20 years!
Benjamin G
May 9th, 2009

Capitol collision was great! I did a rear-end to a dokota. John always kept me updated with my cobalt and what is going on a daily basis. When I got my car back there were some issues I never had before with my cobalt but I took it in and they handled of it. Everyone...
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Capitol collision was great! I did a rear-end to a dokota. John always kept me updated with my cobalt and what is going on a daily basis. When I got my car back there were some issues I never had before with my cobalt but I took it in and they handled of it. Everyone was very friendly. The receptionist was nice too. Capitol collision did high qaulity work! It look as if my cobalt was never in a accident before and drove the same and they did an alignment too! The reason I say they did a good job and recomend them is because a month later after my car was out of thier shop I did another rear-end accident. I am still alive thank god but that shows me they really did put thier effort in repairing the car with no sloppy work. Thanks Capitol collision.
lorraine s
May 7th, 2009

Excellent customer service received from all employees. High quality work, extremely reasonable fees
jack f
May 6th, 2009

truck looks very good very good searvise i would have this shop due all my work very nice searvise people.
Sharon D
May 4th, 2009

Orlando Sotelo did a good job of keeping us informed on the progress of the repair work and the finished product is great. We wouldn’t hesitate to recommend your shop.
cecilia L
May 1st, 2009

Good communication, courteous employees.
Ruperto E
April 30th, 2009

I`m really happy with the job they did they left my tahoe the way it was they called and told me what was going on with my car and they even delivered two days before, i would recomend this shop it was good…
Charles M
April 28th, 2009

The repair service at Capital was excellent, as was the customer service. Jon Gerrie kept me updated on the progress of the repairs, and the job was completed in the time frame promised.
bo o
April 24th, 2009

Thank you Capitol Team for doing a great job on my car. Keep up the good work.
Adolph S
April 18th, 2009

This was the second time (Unfortunatly ha ha) I had to bring my vehicle to Capitol. Allstate wanted to send me to Sterling, but I requested Capitol because of the outstanding and professional service I received from John Gerrie and Melissa on my first visit. Once again, on my second visit, I was not disappointed....
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This was the second time (Unfortunatly ha ha) I had to bring my vehicle to Capitol. Allstate wanted to send me to Sterling, but I requested Capitol because of the outstanding and professional service I received from John Gerrie and Melissa on my first visit. Once again, on my second visit, I was not disappointed. The fine and professional service I received from not only John, but Melissa the receptionist, was outstanding! I received regular call back and was kept updated on my Van’s progress. I was always made to feel welcome. Great service and a beautiful job on my Toyota Van. Looks brand new! Special thanks also to the young man who took me home when I left my van for repair. He was very nice and polite.
Michael
April 17th, 2009

Great service, job well done. this is the second vehicle the shop has fixed for me. Would recommend this shop to anyone.
Valerie A
April 17th, 2009

Excellent place to have your car repaired. Very nice staff. Well organized. Received updates the entire time as to how car was progressing. Staff went out of their way to help me with anything I needed. Car looked great when it was done. Would not hesitate to take my car back there.
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Excellent place to have your car repaired. Very nice staff. Well organized. Received updates the entire time as to how car was progressing. Staff went out of their way to help me with anything I needed. Car looked great when it was done. Would not hesitate to take my car back there.
Bob S
April 17th, 2009

The car was towed to Captiol Collision Repair Specialists & I was called by Jon the next day & was informed all that was needed to repair the car & had already contacted the insurance co. & kept me informed about the progress that was being made with the repairs & the car was repaired...
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The car was towed to Captiol Collision Repair Specialists & I was called by Jon the next day & was informed all that was needed to repair the car & had already contacted the insurance co. & kept me informed about the progress that was being made with the repairs & the car was repaired in the time frame that Jon stated. When I picked up my car Jon was kind enough to explain everything that was done; So the repairs were done correctly & in a timely manner & I live very close to Capitol which was a plus also. Thank you Capitol.
Fred G
April 13th, 2009

The repair was finished as promised and being returned cleaned nicely was a nice surprise!
Chase c
April 12th, 2009

I was very impressed with the quality of the repair, the speed at which the vehicle was returned, and most of all the exemplary customer service.
Carol W
April 11th, 2009

Great service,friendly people, just wish they were open later and on saturdays
paul p
April 11th, 2009

Good treatment by all the office personnel. Quick estimates w/knowledgeable explanations. High quality work finished on time.
Christy
April 10th, 2009

Everyone was very helpful and thorough. I loved the follow up calls. Orlando was great!
Samantha G
April 3rd, 2009

I am overly pleased with the job Capitol did on my Honda. They were very informative and kept in good contact. The service was speedy and hassle free. My car looked and felt like new when I got it back. Capitol is the best place to take your car.
Donald R
April 2nd, 2009

Small issue with insurance company on getting parts ordered. Rep stayed in contact and explained delays. Shop did good work and even detailed car before pickup.
thanks
maria
March 27th, 2009

I appreciate all the efforts and assistance of the entire staff ….. thank you kindly …
Vicky E
March 24th, 2009

Steven Russo is a outstanding employee! He made me feel that my business was very important to the company. He kept me informed of everything and the truck looks great!
Barry D
March 19th, 2009

great service and workmanship
Abraham Y
March 17th, 2009

Capitol collision service is superb to my satisfaction. customer care to repair job I recommend for professional service. Thanks.
Tommy G
March 15th, 2009

I am very happy with the quality of service that I received at Capitol Collision. They were excellent! Thanks for the complimentary car wash.
gregg j
March 15th, 2009

After a minor rear end collision, Jon Gerrie and the folks at Capitol did an outstanding job repairing my wifes 350Z. The pearl white paint is difficult to match and the experts at Capitol were able to make it look like new. Jon kept me informed of the progress and handled the interaction with Alstate...
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After a minor rear end collision, Jon Gerrie and the folks at Capitol did an outstanding job repairing my wifes 350Z. The pearl white paint is difficult to match and the experts at Capitol were able to make it look like new. Jon kept me informed of the progress and handled the interaction with Alstate Insurance. The job was completed on schedule. I will recommend Capitol to my friends.
John
March 5th, 2009

These guys do great work in A fast provisional manner I would recommend them for any dent scratch or major crash repair guaranteed for the life of your car or truck you cant beat that . They even cleaned it even know it was very dirty and detailed it too .Great job
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These guys do great work in A fast provisional manner I would recommend them for any dent scratch or major crash repair guaranteed for the life of your car or truck you cant beat that . They even cleaned it even know it was very dirty and detailed it too .Great job
Charmitris B
March 4th, 2009

Thank you to all who were involed in repairing my vechicle. I was very please with the results.
Crysta P
February 27th, 2009

The best shop EVER! They were awesome! I couldn’t have asked 4 better service!
Sharon B
February 26th, 2009

I took my car for an estimate and ended up leaving my car the day I got the estimate. I am satisfied on the promptness of getting me into a rental from the shop. I was informed on the status of my car each day. I like how the shop keeps their customers up to...
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I took my car for an estimate and ended up leaving my car the day I got the estimate. I am satisfied on the promptness of getting me into a rental from the shop. I was informed on the status of my car each day. I like how the shop keeps their customers up to date. I was promised to have my car back by Friday. They were quick enough to get it back to me on Thursday. I did not get to inspect the car with anyone before driving off from the lot. I think all vehicles should be inspected with a person from the shop before leaving. Other than that, THANKS for repairing my car.
Heather S
February 23rd, 2009

I can’t explain how happy I was with Capitol! I was able to get my car in the same day of the accident and it was ready to pick up in 5 business days. They called to update me on repairs, the receptionist was very kind, the gentleman the helped me was very respectful and...
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I can’t explain how happy I was with Capitol! I was able to get my car in the same day of the accident and it was ready to pick up in 5 business days. They called to update me on repairs, the receptionist was very kind, the gentleman the helped me was very respectful and helpful. My car looked terrific and they even washed my mats. The whole experience was like dealing with a small town shop that you can really trust. Good job!
Judith N
February 23rd, 2009

thejob was a verygood will bring my bussiness back here
Miguel R
February 22nd, 2009

I love the service I rec’d from Orlando @ Capital Collision. He kept me informed on the progress of my vechile. I greatly appreciate that. I had a quick turnaround time on the repairs of my vechile. My car was immaculate upon delivery. Thank you Capital. For any future repairs. I will only recommend &...
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I love the service I rec’d from Orlando @ Capital Collision. He kept me informed on the progress of my vechile. I greatly appreciate that. I had a quick turnaround time on the repairs of my vechile. My car was immaculate upon delivery. Thank you Capital. For any future repairs. I will only recommend & choose Capital Collision! Thank you. Miguel Ramirez
Cathy B
February 21st, 2009

Capitol Collision did an excellent job repairing my car after a recent rear end accident. Their office personnel were all very courteous, competent & helpful. Their manager Jon kept me informed by calling to give me updates as well as ask me questions about the level of replacement parts I wanted & informed me of...
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Capitol Collision did an excellent job repairing my car after a recent rear end accident. Their office personnel were all very courteous, competent & helpful. Their manager Jon kept me informed by calling to give me updates as well as ask me questions about the level of replacement parts I wanted & informed me of helpful insurance requirements. I was very impressed with the service I received & will certainly use Capitol again if needed & send my friends there as well.
Cathy Bonnell
Betty D
February 14th, 2009

State Farm recommended Capitol Collision, and it was a good choice. I have nothing to say but good things about their shop. Orlando was great to work with, kept in touch with me for the whole process. He also talked with the insurance company to make sure there would be no problems. At the front...
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State Farm recommended Capitol Collision, and it was a good choice. I have nothing to say but good things about their shop.
Orlando was great to work with, kept in touch with me for the whole process. He also talked with the insurance company to make sure there would be no problems. At the front desk, Melissa was very helpful, she is a very nice part of Capitol.
lydia c
February 14th, 2009

Kept me updated with the progress of my car.
Teresa Z
February 10th, 2009

I was very pleased with the constant communication I received from Jon Gerrie regarding the repairs on my vehicle. Every couple of days, Jon would call to let me know how the work was progressing. I will most definitely refer friends and family to Capitol Collision.
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I was very pleased with the constant communication I received from Jon Gerrie regarding the repairs on my vehicle. Every couple of days, Jon would call to let me know how the work was progressing. I will most definitely refer friends and family to Capitol Collision.
MARY B
February 6th, 2009

I AM VERY PLEASED WITH THE EXCELLENT SERVICE AND MANNERISM OF THE STAFF AT CAPITOL COLLISON. THEY HANDLED ALL THE PAPERWORK WITH MY INSURANCE COMPANY. I JUST HAD TO GET MY ESTIMATE, LEAVE MY CAR AND PICK IT UP. I WILL SURELY RECOMEND CAPITOL COLLISION WHEN I CAN.
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I AM VERY PLEASED WITH THE EXCELLENT SERVICE AND MANNERISM OF THE STAFF AT CAPITOL COLLISON.
THEY HANDLED ALL THE PAPERWORK WITH MY INSURANCE COMPANY. I JUST HAD TO GET MY ESTIMATE, LEAVE MY CAR AND PICK IT UP. I WILL SURELY RECOMEND CAPITOL COLLISION WHEN I CAN.
Bonnie B
February 5th, 2009

Capitol has excellent customer service. They have done a great job repairing the damages to my car after hitting an elk. John called and gave me updates; I didn’t have to call them and find out what they were doing or when the car will be ready. Thank you very much for making me feel...
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Capitol has excellent customer service. They have done a great job repairing the damages to my car after hitting an elk. John called and gave me updates; I didn’t have to call them and find out what they were doing or when the car will be ready. Thank you very much for making me feel welcome at your office. By the way, the coffee was good.
Robert N
February 2nd, 2009

Jon Gerrie went out of his way to be helpful, friendly, and professional throughout the entire process. His timely calls and updates kept us totally informed about what was going on at all times. From the time we dropped off our car to the time we picked it up Jon was great! The car came...
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Jon Gerrie went out of his way to be helpful, friendly, and professional throughout the entire process. His timely calls and updates kept us totally informed about what was going on at all times. From the time we dropped off our car to the time we picked it up Jon was great! The car came out beautiful! We were very pleased! P.S. The receptionist (sorry I can’t remember her name) was also extremely friendly and professional! She always made us feel welcome and important. Always offered us something to drink and followed up to keep us updated. She was great!
Carol N
February 2nd, 2009

I was pleased to know that Capitol would come out to my house to pick up my vehicle, because I had just had surgery and this was an added convenience at no charge to me. Also, the employees were all very courteous and helpful to me in scheduling my repair. When my car was returned,...
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I was pleased to know that Capitol would come out to my house to pick up my vehicle, because I had just had surgery and this was an added convenience at no charge to me. Also, the employees were all very courteous and helpful to me in scheduling my repair. When my car was returned, it was prompt and my car was washed in addition to a very clean repair. I was pleasantly surprised with the whole experience with Capitol. I would recommend them to anyone.
brad s
January 31st, 2009

Orlando did a very good job of working with the customer, the staff was friendly and helpful
Christopher H
January 28th, 2009

I recently backed my truck into a pillar and dented the back right side. it was a large dent and paint was chipped and everything. I was able to take it to Capitol Collision quickly and they had the truck for a few days. When I got it back it looked as good as new....
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I recently backed my truck into a pillar and dented the back right side. it was a large dent and paint was chipped and everything. I was able to take it to Capitol Collision quickly and they had the truck for a few days. When I got it back it looked as good as new. The dent had been fixed and the it was repainted. You would never know this accident had happened. The cost wasn’t to bad considering the damage.
sarah w
January 26th, 2009

my experience wih capitol collision was excellent,i was treated with care the work was more than satisfying and I would recommend others here for repairs.thanks to all of you.
Chad A
January 25th, 2009

All of the staff at Capitol were very friendly and helpful and handled business in a professional manner. Our vehicle was repaired in a timely manner and we were informed at all times as matters progressed. Our specialist Orlando was willing to wait for us to pick up the vehicle after closing becuase we could...
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All of the staff at Capitol were very friendly and helpful and handled business in a professional manner. Our vehicle was repaired in a timely manner and we were informed at all times as matters progressed. Our specialist Orlando was willing to wait for us to pick up the vehicle after closing becuase we could not make it there in time. The day after we picked it up the battery light came on in the vehicle. We called Capitol and they agreed the accident probably shortned the life of the vehicle and they would contact the other guys insurance. After speaking with USAA they refused to pay for a new battery. The owner of Capitol called us back and told us to bring in the reciept for the battery and he would reimburse us for the battery. I would definitely recommend this shop.
Kristi L
January 23rd, 2009

I was rear-ended on New Year’s Eve and my Ins Agent recommended Capitol. they were with it from the get-go. Taking care of us and the Insurace Co. I was impressed with the courtesy, service, the way they communicted with me every day and every step of the way, the workmanship, etc… I could go...
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I was rear-ended on New Year’s Eve and my Ins Agent recommended Capitol. they were with it from the get-go. Taking care of us and the Insurace Co. I was impressed with the courtesy, service, the way they communicted with me every day and every step of the way, the workmanship, etc… I could go on…I will recomend Capitol to everyone I know that would need Capitols services…
GREAT JOB Capitol!! and Thank You!
Susan S
January 21st, 2009

Our vehicle was stolen and had the unfortunate experience of the lock and ignition damaged as well as the interior being fingerprinted. The truck was transferred to Capitol Collision on a Wednesday, was repaired, immaculately cleaned and ready for pickup on the following Friday….just as promised. We were very, very happy with our experience at...
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Our vehicle was stolen and had the unfortunate experience of the lock and ignition damaged as well as the interior being fingerprinted. The truck was transferred to Capitol Collision on a Wednesday, was repaired, immaculately cleaned and ready for pickup on the following Friday….just as promised. We were very, very happy with our experience at Capitol….it helped us get over the experience of the stolen vehicle. The staff were wonderful to work with and even remembered our names when we came back in to pick up the truck…very impressive.
nelson j
January 20th, 2009

excellent service, kept informed of progress, excellent work done in a timely fashion.
Nick v
January 16th, 2009

The capitol team did a great job! they were friendly and professional, they kept us updated on the progress of our vechicle. I would highly recommend them to all my friends.
Patsy S
January 11th, 2009

The shop personnel were very courteous and concerned for our safety with regards to the damage to our vehicle and driving it around while waiting for insurance approval. They made arrangements for the rental and kept us informed of the repairs regarding possible peripheral damages to the engine components. Their finished product was timely, clean...
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The shop personnel were very courteous and concerned for our safety with regards to the damage to our vehicle and driving it around while waiting for insurance approval. They made arrangements for the rental and kept us informed of the repairs regarding possible peripheral damages to the engine components. Their finished product was timely, clean and just as courteous as when we first arrived. They recommended a repair person for a problem they identified that was not part of the accident, in the advent it wasn’t covered by our vehicle warranty. We feel very comfortable recommending them to friends and family, should that unfortunate event arise.
Joseph S
January 8th, 2009

Orlando informed us thoroughly about every step of the repair. The car looks great with new paint. He talked about “blending,” but it was seamless. I could not tell the difference between the parts they put in and the hood, which was not damaged by the accident. Orlando went with me on the test drive,...
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Orlando informed us thoroughly about every step of the repair. The car looks great with new paint. He talked about “blending,” but it was seamless. I could not tell the difference between the parts they put in and the hood, which was not damaged by the accident. Orlando went with me on the test drive, and called us a few days after just to check if everything was working. All their repair divisions work together well: frame, engine, body and paint. The secretaries were understanding, considering we had gone through some trauma during the accident.
dana d
January 4th, 2009

Overall the car looked good, there are still just a few things that need to be taken care of on the front bumper.
SANDY N
December 24th, 2008

Capitol Collision, and specifically Jon, did an excellent job for us. They were very thorough and helpful. Jon called our insurance company many times on our behalf to expedite the work needed. Jon actually talked with our insurance company before we decided to have the work done here. The finshed product was top notch. i...
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Capitol Collision, and specifically Jon, did an excellent job for us. They were very thorough and helpful. Jon called our insurance company many times on our behalf to expedite the work needed. Jon actually talked with our insurance company before we decided to have the work done here. The finshed product was top notch. i would highly recommend Capitol Collision.
Mike B
December 19th, 2008

The staff was very nice and professional and I highly recommend them. Kept me informed about the progress of me vehicle.
Chuck R
December 17th, 2008

After being involved in a minor accident took the car to Capitol and dealt with Orlando as our service writer. The car was close to being totalled by the insurance company but we really wanted to get it fixed. Orlando worked with the insurance company to get the car repaired which took alittle longer but...
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After being involved in a minor accident took the car to Capitol and dealt with Orlando as our service writer. The car was close to being totalled by the insurance company but we really wanted to get it fixed. Orlando worked with the insurance company to get the car repaired which took alittle longer but allowed us to keep the car. During the entire time Orlando kept us inofrmed of his progress with numerous phone calls to keep us up to date. Thanks Capitol
collision!
julio j
December 12th, 2008

BUENAS TARDES. ESTOY MUY CONTENTA CON SU CERVICIO PORQUE ME ENTREGARON MUY BONITA MI ESCALADE HICIERON MUY BUEN TRABAJO GRACIAS FELIZ NAVIDAD Y PROSPERO ANO NUEVO
Sergio U
December 10th, 2008

the service is great, clean and excelent
Appolinaire A
December 4th, 2008

thanks for the job well done.Overall i am satisfied. Thanks to John and his team who worked on my car.
kristie
December 3rd, 2008

Excellent experience from beginning to end! The estimate was reasonable, we were informed of the progress along the way, and the work (including paint) was beautifully done. I would recommend them to anyone withou hesitation.
Dave S
December 1st, 2008

Dealing with Capitol Collision was very professional. The staff was very friendly and knowledgeable. The repair was done to my staification and in a timely manner. I would recommend them to my friends and family.
Ron B
November 30th, 2008

The whole experience was much more than expected, from the time I droped off the car until it was completed. Every was were professional, they kept me informed of the progress, and the car was ready when they told me it would be and looked better than new. I will recommend them to everyone I...
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The whole experience was much more than expected, from the time I droped off the car until it was completed. Every was were professional, they kept me informed of the progress, and the car was ready when they told me it would be and looked better than new. I will recommend them to everyone I know.
Taisha W
November 29th, 2008

I just wanted to take the time to express my excelletn service with Capitol Collision. So many times we forget to recognize when we receive superior service. The team at Capitol Collision was friendly and made me feel totally confident that my car would not only be repaired but that they were the best people...
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I just wanted to take the time to express my excelletn service with Capitol Collision. So many times we forget to recognize when we receive superior service. The team at Capitol Collision was friendly and made me feel totally confident that my car would not only be repaired but that they were the best people for the job. The atmosphere is so friendly and inviting I almost didn’t want to leave. They also kept me updated on the progress of my vehicle and they were even able to complete my repairs right before my holiday trip!! I was so impressed!! I will definitely refer them to my friends and coworkers, my experience was awesome!!
Felix L
November 24th, 2008

Our car was done to perfection in a timely manner. The people were friendly and extremely helpful.
Martina N
November 21st, 2008

Great service and work. Very friendly staff. Easy to work with, everything was on time. Would highly recommend to others.
Kathy D
November 20th, 2008

I would stongly suggest to anyone out there, if you need auto repair work done this is the place to call. My jeep was repaired on time for the exact price quoted to me. And to top it off, when I picked it up it looked just like it did at the showroom, PERFECT!!!!!!
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I would stongly suggest to anyone out there, if you need auto repair work done this is the place to call. My jeep was repaired on time for the exact price quoted to me. And to top it off, when I picked it up it looked just like it did at the showroom, PERFECT!!!!!!
nicholas b
October 28th, 2008

The service was exceptional.The rate of speed at which the car was completed and the craftmanship were exceptional.
jamie s
October 8th, 2008

I was very pleased with the service I recieved from Melissa and Jon. I was treated very well and pleased with the results of my truck. I would definetley refer them to family and friends.
Jeanne M
September 21st, 2008

I would absolutely recommend this shop. Jon Gerrie kept me informed quite often, so I knew how things were progressing. The car was repaired beautifully and we were treated professionally and with respect. I would definitely use Capitol Collision in the future if needed. We were so pleased with the care and quality of their...
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I would absolutely recommend this shop. Jon Gerrie kept me informed quite
often, so I knew how things were progressing. The car was repaired beautifully and we were treated professionally and with respect. I
would definitely use Capitol Collision in the future if needed. We
were so pleased with the care and quality of their work. The highest
marks for these guys AND the staff- very courteous.
Pat D
September 19th, 2008

I am a business owner located on the same street as Capitol Collision. I chose to sublet some work to Capitol. I was very pleased with the repair, the price, and the friendly, helpful service received. Capitol Collision has proved to be a quality neighbor.
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I am a business owner located on the same street as Capitol Collision. I chose to sublet some work to Capitol. I was very pleased with the repair, the price, and the friendly, helpful service received. Capitol Collision has proved to be a quality neighbor.
WILLIAM
August 20th, 2008

My experience was excelent, service was promted, courtious, profesional and I’m very happy.
I would recomend this place to anybody.
Williams Styers
Susan B
August 19th, 2008

As a woman (an elderly one as a matter of fact)I am usually spoken to as if I was 9 to 10 years old and treted as a second class person. However at Capital Collision I was treated as if I mattered to the world. I was treated with respect and kindness. Repairs were done...
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As a woman (an elderly one as a matter of fact)I am usually spoken to as if I was 9 to 10 years old and treted as a second class person. However at Capital Collision I was treated as if I mattered to the world. I was treated with respect and kindness. Repairs were done in a timely manner and updates were given frequently. Jon went over all the technical details with me as if I understood. I am truly grateful and thankful for my experience there and would not hesitate to recommend Capitol Collision to anyone. From the receptionist to the Hertz Rental guy–you are all fantastic!
Bob C
August 13th, 2008

Fantastic. Shop was very clean & employees were very professional. Can’t even tell the car had ever been damaged. They also cleaned up the inside (bonus).
They worked directly with my company and I didn’t even have to get involved.
kevin e
August 9th, 2008

When damage was done to my car due to a failed theft attempt i choose to go to capital because of the experience my son had with them after his accident about a year ago. They were also listed with my insurance company as an approved shop. So getting things rolling was so ez. just...
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When damage was done to my car due to a failed theft attempt i choose to go to capital because of the experience my son had with them after his accident about a year ago. They were also listed with my insurance company as an approved shop. So getting things rolling was so ez. just one call. They even made the arrangements to tow the vehicle to their shop. The work was done with exceptional workmanship and quality and in a timely manor, less than a week. The only thing about the experience that would have made this whole incident better is if the s.o.b’s who busted up my car were behind bars.
JOSE T
July 18th, 2008

I was most impressed with the customer service, updates and the staff was very friendly and helpfull. The entire building, parking lot and even the work areas were very clean. The quality of the work is first rate…… First rate shop!
Rich C
July 7th, 2008

Capitol worked on my mother’s front fender. Got an after market replacement and matched the paint perfectly. The work was done in less than 5 working days. Great workmanship (pride), very competitive price, staff was honest and courteous. Again honest and courteous (very important to me, followed by workmans. Free coffee and detail job on...
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Capitol worked on my mother’s front fender. Got an after market replacement and matched the paint perfectly. The work was done in less than 5 working days. Great workmanship (pride), very competitive price, staff was honest and courteous. Again honest and courteous (very important to me, followed by workmans. Free coffee and detail job on the car.
leland
June 2nd, 2008

this is the second time i have delt with this shop and my second reveiw.the first time my car was totaled,and no repairs were done,thus a reveiw was incomplete.this time repairs were done timely and better than truck was before collision.also the staff at capitol were outstanding and kept me informed.truely capitol….job well done…
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this is the second time i have delt with this shop and my second reveiw.the first time my car was totaled,and no repairs were done,thus a reveiw was incomplete.this time repairs were done timely and better than truck was before collision.also the staff at capitol were outstanding and kept me informed.truely capitol….job well done…
Mike G
May 30th, 2008

They did a great job and they help me with getting to and from work being that I didnt have rental coverage and I would not have my truck for a few day they were amazing
Rudy H
May 30th, 2008

MY truck was done fast and the paint match perfectly and I loved having my truck back fast and done right. the office was clean and the people there was veryt nice and friendly. I will return and refer friends
Cindy H
May 30th, 2008

They kept me up to date with the status of my truck and when it was all done they were very nice and caring. The managment was amazing.
Steven
May 30th, 2008

They fix my car and I am very happy with the job they did and they mad me very happy I will return if I end up crashing my car again!
Ruth H
May 30th, 2008

They did a amazing job and the repair was very good, fast and correct the first try, they did a great job and will return it I have to in the future
Ruth H
May 30th, 2008

The lady that took care of my estimate was very helpfull and I am a gaurantee customer for life cause of her, and my car came out beautiful.
Ruth H
May 30th, 2008

They were very respectfull and nice to me even though my baby totaled
Steven
May 30th, 2008

They kept me posted daily on the status of my car and when I went to pick it up they were very nice and the job was done correct the first time
Rex B
May 1st, 2008

vehicle is a vera cruz. The service, quality, and workmanship is well above 100%. No stress was involved on my behalf. Paint match was spectacular. Vehicle was detailed like new
leland
February 15th, 2008

if you are in need of collision repair,know that the staff at capitol is top notch.in my case,my truck was not repairable but they kept me informed and were very pleasant.if nesesary i will return.i could not rate repair but the staff is a 5.
mellissa a
February 14th, 2008

capitol collision had wonderful customer service and if i ever had to get body work done again that would be the place i would go to!!
Kathleen D
February 14th, 2008

How Nice!!!! To go to an auto shop and have such polite and great service. My jeep was done on time and at the cost I was quoted. The repair work was done so well , the jeep looks like it did when it left the showroom. If you need work done this is the...
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How Nice!!!! To go to an auto shop and have such polite and great service. My jeep was done on time and at the cost I was quoted. The repair work was done so well , the jeep looks like it did when it left the showroom. If you need work done this is the place to go to.
skip c
February 12th, 2008

Work was professionally done on time and they took the time to make sure everything was taken care of and answered all my questions. It is nice to find a place you don’t have to worry about.
MELISSA E
February 12th, 2008

This was my first accident after many years of driving and I had no idea on what to do next. A friend recommended Capitol Collision and they basically did everything for me with the insurance company and rental agency. From the first time I spoke with them, I truely felt as thought they cared about...
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This was my first accident after many years of driving and I had no idea on what to do next. A friend recommended Capitol Collision and they basically did everything for me with the insurance company and rental agency. From the first time I spoke with them, I truely felt as thought they cared about me and my situation. They were always very courteous and professional and I never had the feeling that I was bothering them with all my questions and as a women, I did not feel as thought I was being talked “down” to. I felt very comfortable that with their experience that I had made the right choice by having them handle my claim.
I hope that you will post this review as my car ended up being a total and Capitol did not actually “repair” the car. They did however spend alot of time with me and even thought the car was not going to be repaired, they explained how the insurance company would make the offer to buy my car and helped me get an extension on the rental to give me time to find a new car. I HIGHLY recommend Capitol Collision for ayone who needs this service.
Jim W
February 12th, 2008

I had never had an accident before and I had no idea what to do. A friend suggested Capitol Collision and they basically did everything for me and answered all my questions. I felt so much better knowing that they were so experienced and that they actually cared about me and my situation. My car...
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I had never had an accident before and I had no idea what to do. A friend suggested Capitol Collision and they basically did everything for me and answered all my questions. I felt so much better knowing that they were so experienced and that they actually cared about me and my situation. My car ended up being a total but even then they explained to me what to expect from the insurance company and how long I could keep my rental car. They even offered to inspect the car if I bought a used car to make sure I didn’t get a bad car. (I bought new but thank you anyway) I hope that you will post this review even though they did not actually “repair” my car. They did however treat me with respect and did not talk down to me like a woman who know nothing and could be taken advantage of. I would highly recommend Capitol Collision to anyone reading this.
Jim W
February 12th, 2008

I’ve used capitol for about 15 years for my company trucks and personal cars. They have always done the best work and Dan the owner is one of the nicest guys you’ll ever meet. The last accident (which was NOT my fault!) the insurance co. tried to make me to take it to “their” shop...
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I’ve used capitol for about 15 years for my company trucks and personal cars. They have always done the best work and Dan the owner is one of the nicest guys you’ll ever meet. The last accident (which was NOT my fault!) the insurance co. tried to make me to take it to “their” shop but I told them capitol is the only one who works on my cars- so capitol did the repair. You will be real you picked them.
Jim W
February 12th, 2008

Great Job! I called dan from the accident and he set up the tow truck which picked me and my truck up and took me to their shop. capitol had already had the rental truck approved so when i got there i was able to get in the rental truck an leave- it made it...
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Great Job! I called dan from the accident and he set up the tow truck which picked me and my truck up and took me to their shop. capitol had already had the rental truck approved so when i got there i was able to get in the rental truck an leave- it made it real easy. They did a awsome job fixing my truck and it was done on time. if anyone needs a good shop, they are it!
MANUEL M
February 12th, 2008

My truck was severly damaged and Capitol did an outstanding job. It looks and drives the same as before the accident. The staff was very professional and I highly recommend them.

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Capitol Collision

5154 N 27th Ave Phoenix, AZ 85017
get directions

Phone: (602) 253-1630

certifications & affiliations

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Capitol Collision

Phone: (602) 253-1630

certifications & affiliations

validated reviews (278) Average Av. Rating: 4.9

Joseph MJuly 12th, 2019

Jacqueline MJuly 9th, 2019

Wayne LJuly 5th, 2019

Damien ZJune 26th, 2019

Billy June 22nd, 2019

Gerald BJune 19th, 2019

Guadalupe June 19th, 2019

Kendra JJune 17th, 2019

Marc DJune 16th, 2019

Pete EJune 10th, 2019

Rebecca BSeptember 27th, 2018

W PAugust 9th, 2018

ANITA DAugust 5th, 2018

LuAnn SJune 29th, 2018

Janice BJune 28th, 2018

Galen KJune 27th, 2018

Rita HJune 23rd, 2018

Valerie YJune 22nd, 2018

Alex RJune 14th, 2018

Ja LDecember 25th, 2017

Lorie BDecember 14th, 2017

Jay HNovember 20th, 2017

Kim HNovember 9th, 2017

Jessica RNovember 9th, 2017

Enver HOctober 6th, 2016

Scott SJanuary 21st, 2016

Allen GAugust 11th, 2015

James KJuly 24th, 2015

Carole JFebruary 27th, 2015

Jenniffer CFebruary 20th, 2014

Sherry GAugust 2nd, 2013

Peter BAugust 2nd, 2013

Scott KApril 26th, 2013

Lillian TMarch 7th, 2013

Karen WMarch 1st, 2013

Judith MFebruary 19th, 2013

myra mFebruary 9th, 2013

ferdie aFebruary 5th, 2013

Angel RJanuary 25th, 2013

Margaret SJanuary 22nd, 2013

Janice ADecember 14th, 2012

Jamal ADecember 7th, 2012

Derinda LDecember 6th, 2012

Jose MDecember 3rd, 2012

Sam SSeptember 29th, 2012

Gail HSeptember 29th, 2012

Rudy MSeptember 28th, 2012

Virginia GSeptember 25th, 2012

Chris MSeptember 25th, 2012

samuel cMarch 21st, 2012

Carina AMarch 13th, 2012

Dick KMarch 11th, 2012

connie lMarch 7th, 2012

josephine tMarch 2nd, 2012

Travis SMarch 2nd, 2012

Brenda MFebruary 27th, 2012

Carrie HFebruary 24th, 2012

Debbie MFebruary 24th, 2012

Dillon TFebruary 22nd, 2012

Jaime CFebruary 17th, 2012

David TFebruary 16th, 2012

jeff bFebruary 16th, 2012

Heather LFebruary 14th, 2012

ken cFebruary 14th, 2012

Lisa AFebruary 14th, 2012

Jenna JFebruary 9th, 2012

Sam IJanuary 26th, 2012

Milly DJanuary 25th, 2012

david yJanuary 20th, 2012

wayne pJanuary 8th, 2012

Ranga KDecember 28th, 2011

Bob WDecember 27th, 2011

Bob WDecember 27th, 2011

Mark DDecember 20th, 2011

Rob LDecember 15th, 2011

Jim BDecember 10th, 2011

validated reviews (278)
Average Av. Rating: 4.9

Joseph M
July 12th, 2019

Jacqueline M
July 9th, 2019

Wayne L
July 5th, 2019

Damien Z
June 26th, 2019

Billy
June 22nd, 2019

Gerald B
June 19th, 2019

Guadalupe
June 19th, 2019

Kendra J
June 17th, 2019

Marc D
June 16th, 2019

Pete E
June 10th, 2019

Rebecca B
September 27th, 2018

W P
August 9th, 2018

ANITA D
August 5th, 2018

LuAnn S
June 29th, 2018

Janice B
June 28th, 2018

Galen K
June 27th, 2018

Rita H
June 23rd, 2018

Valerie Y
June 22nd, 2018

Alex R
June 14th, 2018

Ja L
December 25th, 2017

Lorie B
December 14th, 2017

Jay H
November 20th, 2017

Kim H
November 9th, 2017

Jessica R
November 9th, 2017

Enver H
October 6th, 2016

Scott S
January 21st, 2016

Allen G
August 11th, 2015

James K
July 24th, 2015

Carole J
February 27th, 2015

Jenniffer C
February 20th, 2014

Sherry G
August 2nd, 2013

Peter B
August 2nd, 2013

Scott K
April 26th, 2013

Lillian T
March 7th, 2013

Karen W
March 1st, 2013

Judith M
February 19th, 2013

myra m
February 9th, 2013

ferdie a
February 5th, 2013

Angel R
January 25th, 2013

Margaret S
January 22nd, 2013

Janice A
December 14th, 2012

Jamal A
December 7th, 2012

Derinda L
December 6th, 2012

Jose M
December 3rd, 2012

Sam S
September 29th, 2012

Gail H
September 29th, 2012

Rudy M
September 28th, 2012

Virginia G
September 25th, 2012

Chris M
September 25th, 2012

samuel c
March 21st, 2012

Carina A
March 13th, 2012

Dick K
March 11th, 2012

connie l
March 7th, 2012

josephine t
March 2nd, 2012

Travis S
March 2nd, 2012

Brenda M
February 27th, 2012

Carrie H
February 24th, 2012

Debbie M
February 24th, 2012

Dillon T
February 22nd, 2012

Jaime C
February 17th, 2012

David T
February 16th, 2012

jeff b
February 16th, 2012

Heather L
February 14th, 2012

ken c
February 14th, 2012

Lisa A
February 14th, 2012

Jenna J
February 9th, 2012

Sam I
January 26th, 2012

Milly D
January 25th, 2012

david y
January 20th, 2012

wayne p
January 8th, 2012

Ranga K
December 28th, 2011

Bob W
December 27th, 2011

Bob W
December 27th, 2011

Mark D
December 20th, 2011

Rob L
December 15th, 2011

Jim B
December 10th, 2011

David T
December 10th, 2011

brian g
December 9th, 2011

allen h
August 26th, 2011