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My name is Joe Ganje but you can call me Billy. Who is “My Mechanic Maintenance & Repair”? My dad taught me the love and passion that goes into working on vehicles, and “the pride that comes along with it”. I was about 15 when he put me to work and I have been working on cars ever since. At the end of the day what matters most to me is that your car is back on the road and you are happy with the work that was completed. So if you are in the market for someone to take care of routine maintenance, occasional repair, aftermarket equipment installation, or are looking for a complete rebuild, let My Mechanic Maintenance & Repair be Your Mechanic.
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My Mechanic Maintenance & Repair
4039 N Romero Rd Tucson, AZ 85705
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Repair was performed correctly, on time, at competitive price–routine for My Mechanic.
Great service , nice people!! Deana took me where I needed to go while my car was being fixed . All in all a great experience. Thank You Guys !!!
Christina B
nothing but a good experience from the mechanics to the front office people Everyone is great I have recommended them to family and friends
My family has been using My Mechanic for over 2 years now. We are a 4 car, 4 driver family…My Mechanic has taken care of our tires, belts, alignments, used vehicle inspections, brakes, batteries, hoses..you name it. Free shuttle service and no charge for the smiles! Billy, Dena and the whole My Mechanic crew treat...
read full reviewMy family has been using My Mechanic for over 2 years now. We are a 4 car, 4 driver family…My Mechanic has taken care of our tires, belts, alignments, used vehicle inspections, brakes, batteries, hoses..you name it. Free shuttle service and no charge for the smiles! Billy, Dena and the whole My Mechanic crew treat us like family.
Max & Elizabeth Shemwell
My Mechanic is the best!! I have been treated like family. When it was apparent that my repairs exceeded my budget, they worked with me to prioritize the repairs. I am now nearly through the entire list of repairs. When my daughter’s vehicle “died” they had it fully repaired and operational the day after it...
read full reviewMy Mechanic is the best!! I have been treated like family. When it was apparent that my repairs exceeded my budget, they worked with me to prioritize the repairs. I am now nearly through the entire list of repairs. When my daughter’s vehicle “died” they had it fully repaired and operational the day after it was towed to their facility. I highly recommend My Mechanic!!!
This shop NEVER fails!! They are thorough, they are prompt, they are trustworthy, they are professional and respectful. My whole family uses them and I tell all my friends and co-workers about them.
Routine maintenance and inspection.
Replaced broken vacuum hose at no charge.
Quick in, quick out, good price.
My go to service center.
Thanks!
Billy, Dena and the crew are great! We recently moved further away from the shop. They still offer to help get our truck to us after service! They are the only service shop for us
I have nothing but great things to say about My Mechanic Maintenance & Repair! They repaired the stereo amp problem for less than they estimated it would cost. They also did a free inspection of the mechanics for possible issues to be aware of in thee future. But, the thing that impressed me the most...
read full reviewI have nothing but great things to say about My Mechanic Maintenance & Repair! They repaired the stereo amp problem for less than they estimated it would cost. They also did a free inspection of the mechanics for possible issues to be aware of in thee future. But, the thing that impressed me the most was their friendly, courteous and trustworthy service.
The staff at My Mechanic are very accommodating. Always friendly and smiling. They explain everything that was done and what needs to be addressed in a way you can understand. By far the best shop in town!!
The quality of service that I receive from My Mechanic is superb! They always deliver top notch service at a reasonable price. I will not take my car anywhere else!!
By far the best mechanic shop my husband and I have found. The mechanics and the owners are all hardworking honest individuals and it is evident they truly care for their customers. The complimentary shuttle service has been super helpful as well and we cannot say enough great things about this shop. So if you’re...
read full reviewBy far the best mechanic shop my husband and I have found. The mechanics and the owners are all hardworking honest individuals and it is evident they truly care for their customers. The complimentary shuttle service has been super helpful as well and we cannot say enough great things about this shop. So if you’re looking for mechanic work, look no farther. Guaranteed you will love them!
The folks at My Mechanic Maintenance & Repair went the extra mile for me in the repair of my vehicle. I would highly recommend them.
Fantastic service. Clutch went out day before Thanksgiving. Towed to the shop on a recommendation and will be a return customer when needed. Franklin walked me through step by step. Prices are fair and considering they had to order parts the service was cpleted in a timely manner. Did the rear main seal at the...
read full reviewFantastic service. Clutch went out day before Thanksgiving. Towed to the shop on a recommendation and will be a return customer when needed. Franklin walked me through step by step. Prices are fair and considering they had to order parts the service was cpleted in a timely manner. Did the rear main seal at the same time to save on future labor costs. Has been leaking for years. Clutch is smooth as it should be. Would no hesitate to recommend.
Another great time at My mechanic. Had my oil changed on my new van, excellent service and staff, I take both my Van’s here to be serviced and I can’t say enough good things about this mechanic shop they go above and beyond to get your car working right again. I also like to recommend...
read full reviewAnother great time at My mechanic. Had my oil changed on my new van, excellent service and staff, I take both my Van’s here to be serviced and I can’t say enough good things about this mechanic shop they go above and beyond to get your car working right again. I also like to recommend them to people I know and people I meet looking for a great mechanic.
Oh my Gosh! My faith has been renewed in mechanics! This shop is the opposite of what I have dealt with my whole life. Honest and trustworthy. I am so grateful to have a place to bring our families cars and know I will be told what MUST be done and what can wait. Its...
read full reviewOh my Gosh! My faith has been renewed in mechanics! This shop is the opposite of what I have dealt with my whole life.
Honest and trustworthy. I am so grateful to have a place to bring our families cars and know I will be told what MUST be done and what can wait. Its the what can wait I never heard before. Thank you, Thank you, Thank you! Its reassuring having My Mechanic as my mechanic.
Excellent customer service, Friendly people .
Been very pleased with diagnosis and results.
Very competent mechanics .
obvious customer service a top priority.
was recommended to me . definitely would recommend !
Great shop with great customer service. Its the best mechanic we’ve had in Tucson. They do the work and explain exactly what they did. If there are other repairs needed they always tell us first and explain them. They also never try pushing other unneeded services like other repair shops we’ve used in the past
read full reviewGreat shop with great customer service. Its the best mechanic we’ve had in Tucson. They do the work and explain exactly what they did. If there are other repairs needed they always tell us first and explain them. They also never try pushing other unneeded services like other repair shops we’ve used in the past
I had my car at another garage and they couldn’t diagnose the problem. They sent it to My Mechanic and not only did they diagnose the problem but they were honest about the cost, financing and they were prompt in completing the work. I will gladly use them again if I need to.
read full reviewI had my car at another garage and they couldn’t diagnose the problem. They sent it to My Mechanic and not only did they diagnose the problem but they were honest about the cost, financing and they were prompt in completing the work. I will gladly use them again if I need to.
You can’t get anything better than this repair shop. They are honest and have integrity which is almost non existent nowadays. They don’t try to sell you to spend more, they just advise you what to look for in the future. If you want it done now they will do it. If they feel it...
read full reviewYou can’t get anything better than this repair shop. They are honest and have integrity which is almost non existent nowadays. They don’t try to sell you to spend more, they just advise you what to look for in the future. If you want it done now they will do it. If they feel it doesn’t have to be done now they will tell you. I first went to them about 8 years ago and I will be there for another 8
My Mechanic provides me with complete peace of mind when it comes to the maintenance of our family vehicles. My Mechanic is fabulous. I have had the wonderful opportunity to meet Billy, Deana, Boxx and now Franklin. Every aspect of their business is superbly managed and they provide the absolute best service to their customers....
read full reviewMy Mechanic provides me with complete peace of mind when it comes to the maintenance of our family vehicles.
My Mechanic is fabulous. I have had the wonderful opportunity to meet Billy, Deana, Boxx and now Franklin. Every aspect of their business is superbly managed and they provide the absolute best service to their customers. I know this is fact because they provide it for my family all the time! We brought our Traverse in for a pre-trip checkup, which is free! I knew we were getting close to needing tires, they verified it for us. Billy provided us a great option for tires and provided our vehicle with a clean bill of health. Dean even provided me with transportation to my office and picked me up when the vehicle was ready. My wife is ecstatic with how it rides! We drove it today to Anaheim for our family Thanksgiving Disneyland trip. Everything was superb. Thank you so much for all you do to take care of my family!
While traveling from California to Tucson on a Sunday evening I ended up breaking down at a gas station in a rough part of Tucson. A guy at the gas pump (Daniel) next to me heard me trying to get my turbo diesel F250 back up & running. He told me he had a friend...
read full reviewWhile traveling from California to Tucson on a Sunday evening I ended up breaking down at a gas station in a rough part of Tucson. A guy at the gas pump (Daniel) next to me heard me trying to get my turbo diesel F250 back up & running. He told me he had a friend (Billy) who owned “The Best” mechanic shop ANYWHERE (turned out he was so right).
He said that it was “my mechanic” which at first I thought was a backyard mechanic & wanted nothing to do with his suggestion. He then called his friend Billy at home & while they were having dinner Billy made the time to speak with me. He was so kind, accommodating & reassuring to assist a long distance traveler who was broke down in a strange place not knowing a soul there.
I immediately felt comfortable with Billy’s knowledge of diesel’s & cars in general as I have been in the automotive business for most of my life. I called AAA (which also confirmed that the shop was top of their list of referrals) & had the truck towed to his shop on N. Romero Rd.
Early the next morning Billy, Dena & the whole crew at My Mechanic Maintenance & Repair jumped right into diagnosing what had happened to my rig.
Here I was literally trapped not knowing if it was going to be something catastrophic & yet every member of there shop were not only very professional they were super positive & assured me that they would have it figured out & have me back on the road as quickly as possible (which is EXACTLY what they did).
While hanging out there awaiting parts for days I witnessed and spoke to many clients who were new (like me) & long time dedicated ones who sincerely were so SOLD on the top notch quality/professionalism that they always receive from Billy & Dena at a very, very fair price I might add!
You see I am a vintage European sports car exporter so I buy & tow vehicles all over the country so inevitably I break down from time to time.
AND I can truly say I have never experienced any repair shop quite like My Mechanic Arizona & only wish I could clone them & have them closer to my shop in Northern California.
So since that is not possible I plan on coordinately future repairs that I need when I am traveling anywhere near to Tucson.
As not only do I now have my newest/greatest & incredibly honest mechanic there, I also have friends now in Tucson that I look forward to visiting with. THANK YOU all so very much for treating me like we were long time best friends as I know for certain that we will be dear friends for years to come. As you truly rescued me from what could have turned out to be the opposite of the awesome experience I received.
Your new friend AND now dedicated client Michael in Northern California.
I’m so grateful and impressed with My Mechanic. Billy, Dena and the entire crew are honest and dependable. They work very hard to help the customer and when they say they’ll do something, they do it. I won’t slam my previous service provider here, but I’ll just say I wish I’d found My Mechanic sooner.
read full reviewI’m so grateful and impressed with My Mechanic. Billy, Dena and the entire crew are honest and dependable. They work very hard to help the customer and when they say they’ll do something, they do it. I won’t slam my previous service provider here, but I’ll just say I wish I’d found My Mechanic sooner.
Billy and the staff at My Mechanic have been great, they’re communicative, willing to explain anything in more detail, and extremely nice. I found my first experience with them so promising, I brought another car in shortly after and had my mother go to them when she had trouble with her car.
read full reviewBilly and the staff at My Mechanic have been great, they’re communicative, willing to explain anything in more detail, and extremely nice. I found my first experience with them so promising, I brought another car in shortly after and had my mother go to them when she had trouble with her car.
Work done still functioning great -FYI update
My Mechanic is the best auto repair shop I have ever been to! They were able to fix our truck when other local mechanics failed to do so. They are very honest, helpful and professional. We highly recommend this garage.
General maintenance at this appointment. I have been using My Mechanic for about two years now. Their service is top notch and their prices are very reasonable. No surprises on big jobs and no selling what’s not needed. I’m a very satisfied customer.
read full reviewGeneral maintenance at this appointment.
I have been using My Mechanic for about two years now.
Their service is top notch and their prices are very reasonable.
No surprises on big jobs and no selling what’s not needed.
I’m a very satisfied customer.
Whenever I bring my truck to Billy and his team, they always diagnose the problem quickly and accurately. I know I can trust them to get it right the first time. I have no intentions of going anywhere else for vehicle repairs.
Love the people and service I received from Billy and everybody in the shop
My car developed a problem with the fuel pump not working right on a hot afternoon. Billy and his crew had a difficult time chasing down the issue and had even tested all the components in the fuel system trying to eliminate the inexpensive items first. Eventually they got the fuel pump to give them...
read full reviewMy car developed a problem with the fuel pump not working right on a hot afternoon. Billy and his crew had a difficult time chasing down the issue and had even tested all the components in the fuel system trying to eliminate the inexpensive items first. Eventually they got the fuel pump to give them the same trouble it would give me some times, and realized it was cavatating and pumping bubbles into the fuel system. Billy and his crew spent a lot of extra time and effort to find the exact issue and charged me for only the repair, and nothing for all the test drives and extra time testing all the components of the fuel system. I want everyone to know how much i appreciate Billy and his staff and their hard work.
Good afternoon Tucson!! So my wife was stranded on the freeway on the 2nd of July. She searched on her phone for the best car repair shop closest to her vicinity with a 3.5 rating or above. MY MECHANIC came up with a 5 star rating !! Their Family went beyond my wifes highest expectations...
read full reviewGood afternoon Tucson!!
So my wife was stranded on the freeway on the 2nd of July. She searched on her phone for the best car repair shop closest to her vicinity with a 3.5 rating or above. MY MECHANIC came up with a 5 star rating !! Their Family went beyond my wifes highest expectations of a auto repair shop. They even had a tech drive her to our second car and install a battery while the shop assessed the first car. She received such great customer service that we as a family will be recommending MY MECHANIC to all our friends and neighbors, and especially all our single female friends.
Best service in Tucson. Billy and his employees will not take advantage of you and will not try to sell you something you don’t need. This is a fair and HONEST mechanic shop.
This place is AWESOME! Billy & Dina and the other guys are GREAT. They are up front & honest with you. Been taking my car(s) here for awhile.
Another great experience with My Mechanic! I had trouble with the idle and Billy and team discovered a vacuum leak was the cause. After fixing that and completing a requested fuel injection service Billy recommended a few changes that I followed up on. Providing timely advice is one of several characteristics I like best about...
read full reviewAnother great experience with My Mechanic! I had trouble with the idle and Billy and team discovered a vacuum leak was the cause. After fixing that and completing a requested fuel injection service Billy recommended a few changes that I followed up on. Providing timely advice is one of several characteristics I like best about this business; and their thoughtful recommendations and advice are always with your best interest at heart. It demonstrates they truly care. These characteristics build trust, confidence and brand loyalty. Thanks again!!
Take my car in and got it tuned up Got it back on time Very good very good place to take your vehicle to get it work done Trash for Lee Courteous And everything was done on time with the shuttle service Thank you very much my mechanic The family ran place for family business...
read full reviewTake my car in and got it tuned up Got it back on time Very good very good place to take your vehicle to get it work done Trash for Lee Courteous And everything was done on time with the shuttle service Thank you very much my mechanic The family ran place for family business Very respectfully very honest An overall just a good place to take your vehicle to get it work done In the shadow services as good as it gets that’s on time And very courteous. Robert King.
Once again I took my car to my mechanic They did a very good job They did all the work they said they would do and they got done early And I cannot say enough about this shuttle. It is good as it gets Very friendly In very accurate on times of picking you up...
read full reviewOnce again I took my car to my mechanic They did a very good job They did all the work they said they would do and they got done early And I cannot say enough about this shuttle. It is good as it gets Very friendly In very accurate on times of picking you up and drop Off. Very courteous Then I would highly recommend it for any of the work that you have done . Robert king
Hey did a very good job on my vehicle And they had it done when they said they would Any have a shuttle Service When you first go in You get the feeling of a mom and pop type shop . I’ve been looking for a good mechanic to take my vehicles 2 for over...
read full reviewHey did a very good job on my vehicle And they had it done when they said they would Any have a shuttle Service When you first go in You get the feeling of a mom and pop type shop . I’ve been looking for a good mechanic to take my vehicles 2 for over 2 years now And I believe I finally found it. They’ve earned my trust And they do very good work . Robert King
My Mechanic is by far the best place to take your vehicle for any repair or service. Billy is honest and very reasonable on his prices. I have taken my car to him before and I have always been happy with the service, prices, and the customer service. Billy, his wife Dena, and crew are...
read full reviewMy Mechanic is by far the best place to take your vehicle for any repair or service. Billy is honest and very reasonable on his prices. I have taken my car to him before and I have always been happy with the service, prices, and the customer service. Billy, his wife Dena, and crew are all wonderful people. I would recommend My Mechanic to anyone. Thank you!
My mechanic maintenance and repair is awesome! Very, very knowledgeable with all makes and models of vehicles. They service both my vehicles and do a outstanding job. They can figure problems out that other repair shops can’t. When I first started going to my mechanic maintenance and repair it was when I had two well...
read full reviewMy mechanic maintenance and repair is awesome! Very, very knowledgeable with all makes and models of vehicles. They service both my vehicles and do a outstanding job. They can figure problems out that other repair shops can’t. When I first started going to my mechanic maintenance and repair it was when I had two well known corporate repair shops tell me that my engine was bad, then I found out about my mechanic maintenance and repair from my mom and they found out it was the flex plate in between my engine and transmission which only was a little over 350 fix instead of a whole new engine. so, happy I took it there, so now ever since then my vehicles have only been serviced there, also to top it off all the staff there are so awesome and friendly. Wonderful shop!!!!
Called My Mechanic in the morning, brought in, diagnosed, and fixed the same day for a very reasonable price. Would definitely recommend. Thanks Billy and the guys in the shop for a great job 🙂
This is the third time I’ve taken my car to My Mechanic. All work has been done correctly when promised. Billy is friendly and knowlegeable. He matched and beat Brake max quote. Billy his wife and his mechanics work like a well oiled machine. His wife shuttles you where you need to go with professionalism...
read full reviewThis is the third time I’ve taken my car to My Mechanic. All work has been done correctly when promised. Billy is friendly and knowlegeable. He matched and beat Brake max quote. Billy his wife and his mechanics work like a well oiled machine. His wife shuttles you where you need to go with professionalism and courteousy.
I am beyond ecstatic regarding my visit to My Mechanic today. Top Notch Customer Service ~ Expert mechanics ~ High Quality parts ~ Competitive pricing ~ Honest and Trustworthy Business Owners
My Mechanic has gained another customer for life.
Randomly found this place after a desire to never go back to my old mechanic again. From the first phone call to when I picked my car up again everyone was very helpful and answered whatever questions I had. Didn’t feel pressured to buy anything more then what I originally brought my car in for...
read full reviewRandomly found this place after a desire to never go back to my old mechanic again. From the first phone call to when I picked my car up again everyone was very helpful and answered whatever questions I had. Didn’t feel pressured to buy anything more then what I originally brought my car in for which I appreciate. Billy and Dena are great and immediately make you feel welcome. Definitely bringing my car back here.
Billy (Owner) was not only helpful but took the extra steps to make sure my son’s Camry was in great shape to meet the Emissions requirements. He & his wife Dena’s friendly service & professionalism shine through in whether it’s answering the phone, explaining the work necessary to fix a car, or in their shuttle...
read full reviewBilly (Owner) was not only helpful but took the extra steps to make sure my son’s Camry was in great shape to meet the Emissions requirements. He & his wife Dena’s friendly service & professionalism shine through in whether it’s answering the phone, explaining the work necessary to fix a car, or in their shuttle car service. All was greatly appreciated & will definitely return & refer My Mechanic to others!!
Fellow females needing auto repair but nervous you’re going to be sold parts and services you don’t need?? Rest assured, I have found our haven!! Let me start by saying that I’m a highly skeptical person by nature – with a strong background in sales. Even though Billy at My Mechanic came highly recommended by...
read full reviewFellow females needing auto repair but nervous you’re going to be sold parts and services you don’t need?? Rest assured, I have found our haven!! Let me start by saying that I’m a highly skeptical person by nature – with a strong background in sales. Even though Billy at My Mechanic came highly recommended by three people, I remained guarded. But the skepticism was quickly put to rest as soon as I met Billy and Dena. They are warm, professional, and most importantly they are genuine. I had a fantastic experience at this establishment. I highly recommend them to anyone needing auto repair/maintenance. Billy is thorough and will put everything in a written quote for you. The final price when I picked up my vehicle was actually lower than the quoted estimate, as I didn’t end up needing a part that another repair shop told me I did. Exceptional , honest, affordable, superb service is what you get at My Mechanic.
Great staff, fast service, fair prices. I would recommend My Mechanic to anyone needing service on their vehicles. Billy, Dena, and Russ will take care of you!
This big Ford diesel would not start but the staff at My Mechanic got this beast running again. They fixed the stationing issue, a steering column issue and replaced the radiator overflow tank. I have used My Mechanic on 4 of the 8 vehicles I own. Different manufacturers, different model years and different configurations (gas,...
read full reviewThis big Ford diesel would not start but the staff at My Mechanic got this beast running again. They fixed the stationing issue, a steering column issue and replaced the radiator overflow tank.
I have used My Mechanic on 4 of the 8 vehicles I own. Different manufacturers, different model years and different configurations (gas, diesel, hybrid) and I always get incredible service at a fair cost.
The staff at My Mechanic are friendly, helpful and most importantly experts in their field. They provide great options and work with you to get you and your vehicle back on the road.
Excellent Professional Service, Treated with High Respect,Highly Recommended, Very Knowledgeable, I Have Told Several People.
1431 N Camino Emiliano From The moment I entered the shop I was welcomed by Billy and his staff and they made me feel right at home. Billy explained to me about what the initial inspection of my vehicle would be as this was my first time getting car service here. The service was excellent...
read full review1431 N Camino Emiliano
From The moment I entered the shop I was welcomed by Billy and his staff and they made me feel right at home.
Billy explained to me about what the initial inspection of my vehicle would be as this was my first time getting car service here.
The service was excellent and the price was appropriate .
I have been looking for a permanent mechanic and today I found mine.
I will definitely refer others to this excellent business and definitely
give Billy and his staff a 5 Star rating Thank you all.
Excellent in all regards! As a newly arrived snowbird to Tucson, my “check engine” light came on. My son who lives in Tucson recommended My Mechanic. I called and they were very nice on the phone. They quoted my a price of $100 to diagnose the problem and the final bill would depend on what...
read full reviewExcellent in all regards! As a newly arrived snowbird to Tucson, my “check engine” light came on. My son who lives in Tucson recommended My Mechanic. I called and they were very nice on the phone. They quoted my a price of $100 to diagnose the problem and the final bill would depend on what type of fixes were needed. It turned out to be the O2 sensor and the total bill was $247.00 which seemed fair and reasonable given my prior experiences at other places in the past. The car was ready on time. And, they have shuttle available if needed!
We can always count on two things when visiting My Mechanic: Fabulous customer service and honest, thorough workmanship. We drive a wheelchair ramp equipped van and count on it to function. Billy, and Richard always get us up and going ASAP!
Once again, Billy and his wife Dena were there for me again. My alternator went out and not only did they pick me up where I was stranded, they also provided me a rental car for the day so I could continue seeing my patients. They actually paid for my rental car until my car...
read full reviewOnce again, Billy and his wife Dena were there for me again. My alternator went out and not only did they pick me up where I was stranded, they also provided me a rental car for the day so I could continue seeing my patients. They actually paid for my rental car until my car was fixed. Which happened to be the very next day!!
I cant begin to say enough about this company and will never take my car anywhere else. I trust Billy like family and I know I am getting my car fixed at a great price. I feel blessed to have them in my life. THIS IS THE BEST MECHANIC IN TUCSON!!!!!! Thank you guys sooo much for always being there. I am proud to be a customer! You will never go anywhere else, I promise 🙂
This mechanics here are awesome and went above and beyond when i needed there assistance the most! highly recommend them they will take care of the issue for a really god price right on time.
We had a broken mirror on the driver side mirror. The dealership said we had to replace the whole side mirror unit for around $800. My Mechanic was able to just replace the mirror for a cost of $45. We greatly appreciate there honesty and will be back for future work and repairs.
read full reviewWe had a broken mirror on the driver side mirror. The dealership said we had to replace the whole side mirror unit for around $800. My Mechanic was able to just replace the mirror for a cost of $45. We greatly appreciate there honesty and will be back for future work and repairs.
Just moving to Tucson, i needed a reliable and honest mechanic. I needed a headlight bulb replacement. I would highly recommend “My Mechanic” , 4039 N. Romero Rd, Tucson. Even though they were closed today, they told me I could come in to the shop right away and they would take care of my car...
read full reviewJust moving to Tucson, i needed a reliable and honest mechanic. I needed a headlight bulb replacement. I would highly recommend “My Mechanic” , 4039 N. Romero Rd, Tucson. Even though they were closed today, they told me I could come in to the shop right away and they would take care of my car headlight. They explained everything to me upfront and the repair was done, very quickly. Very honest and knowledgeable, Very, Very reasonable. I now have a mechanic in Tucson. I will be back, I AM TOTALLY-SOLD ON “MY MECHANIC”. I was Very impressed with their Professionalism, 100% Customer Service, High Integrity and Pricing for repairs! I would rate this mechanic shop a full 10 stars all the way across the board! You WONT be DISAPPOINTED, HIGHLY RECOMMEND!
This was my second appointment with My Mechanic and they did not let me down. The scheduled work was for front schock absorbers and an oil change. Pick up was to be NLT than 12:00. About 10:00, Billy called to say the fuel filter should be changed (along with the job cost) and that the...
read full reviewThis was my second appointment with My Mechanic and they did not let me down. The scheduled work was for front schock absorbers and an oil change. Pick up was to be NLT than 12:00. About 10:00, Billy called to say the fuel filter should be changed (along with the job cost) and that the transmission and differential were coming due for a service. Not now, but soon.
This is exactly what I expect from a reputable shop and My Mechanic delivers. On time service,
reasonable prices, excellent customer communication and service. “I’ll be back” 🙂
Best service ever! So much better and personal and so much faster than a big dealership can ever do! I’ll be back guys! 🙂
Billy, Dena and crew take great of our vehicles>>they make you feel like part of family
Our family brings all of our vehicles to My Mechanic. They are reliable, honest and fair priced. All around nice staff.
My Pathfinder is now a very reliable vehicle, even though it is a 99, and this is due to having it worked on at My Mechanic. I know they will take care of any issue the first time I take it there and cost is very reasonable, they also have always listened to me when...
read full reviewMy Pathfinder is now a very reliable vehicle, even though it is a 99, and this is due to having it worked on at My Mechanic. I know they will take care of any issue the first time I take it there and cost is very reasonable, they also have always listened to me when I speak to them about my vehicle. I highly recommend this establishment to anyone!!!
I have been going to MY mechanic for a year and a half. I always felt the mechanics were honest and easy to work with. The atmosphere is very friendly and open. I trust them 100% and will continue to take my vehicles there for repairs and service.
We, my wife and I, have great respect for Billy and the team. We have not experienced any unnecessary things that they did when repairing our truck. They were very confident that their work is 100% the best they can do. Integrity is the word for the work and workers at My Mechanic, Tucson.
read full reviewWe, my wife and I, have great respect for Billy and the team. We have not experienced any unnecessary things that they did when repairing our truck.
They were very confident that their work is 100% the best they can do.
Integrity is the word for the work and workers at My Mechanic, Tucson.
Billy is the most honest and trustworthy mechanic I have ever experienced. He has always gone above and beyond to help me out. Even though I live almost an hour away now, I still take my car to him!
I have been using My Mechanic for years. They are a very friendly shop and they treat you like a member of the family. They have very reasonable rates for their services and are extremely dependable. I tell everyone I know about them and now take all my cars here for servicing.
read full reviewI have been using My Mechanic for years. They are a very friendly shop and they treat you like a member of the family. They have very reasonable rates for their services and are extremely dependable. I tell everyone I know about them and now take all my cars here for servicing.
Whether it is an emergency or scheduled visit their staff is always quick and friendly. I trust their opinion of what needs to be done on my car and they stand by their work.
Billy is an awesome mechanic. His work is thorough and efficient. I also found his shop to be competitively priced. You won’t go wrong choosing My Mechanic to do your repairs.
Billy and Dena Ganje run an excellent shop at My Mechanic – they really care about their customers and provide top notch service and repairs for my vehicles. So glad I found My Mechanic, I tell all my friends too! Valerie
I have been going to My Mechanic for a few years now. Billy and his crew have always been professional and knowledgeable about my vehicle. They have been able to take care of my truck as if it was their own. Reasonable in price and has my vehicle done when promised. I highly recommend My...
read full reviewI have been going to My Mechanic for a few years now. Billy and his crew have always been professional and knowledgeable about my vehicle. They have been able to take care of my truck as if it was their own. Reasonable in price and has my vehicle done when promised. I highly recommend My Mechanic to anyone that has trouble or just service with their vehicle. Thank you My Mechanic!
Love this auto shop! Everyone in the office is friendly and kind. They give me all my options even if it doesn’t benefit them. I trust them with my vehicle and know I am getting the best care!
Replaced fuel pump on my 96 Pathfinder. Fast service in and out, super easy, resonable price and haven’t had problems with thatbsince. This place is right down the street from my house so for me it was convenient
Billy and co are great. Good service at a fair price. They guarantee their work so if something isn’t quit right, they will make sure to make it right with no hassles. I highly recommend!
Billy is great with my car, even though it’s a jalopy, he makes sure I can drve my car. Very efficient, honest with car problems. I know I can always trust Billy.
My mechanic had a family atmosphere when I walked in. I appreciated the ride back to work as well as the honest feeling I got when speaking with Billie the owner. Will be going back and calling my mechanic my own.
So this is the 3rd time we take one of our vehicles to My Mechanic because they are always up front and guarantee their work. I have had great experiences with their work as well as their staff who are always willing to help and are friendly. Thank you to all for your hard work...
read full reviewSo this is the 3rd time we take one of our vehicles to My Mechanic because they are always up front and guarantee their work. I have had great experiences with their work as well as their staff who are always willing to help and are friendly. Thank you to all for your hard work and sacrifice.
The people at My Mechanic always take such good care of my car. They have serviced the transmission and the cooling system. They also have done oil changes and helped me out with numerous little things. They are amazing.
I have had more than one visit with Billy and company. They have been very pleasant, easy to work with, and treat their customers with respect. I recommend my mechanic and the staff who works with him.
Billy and Dena are the most wonderful people to do business with. I was able to make an appointment to drop off my car and Dena dropped me of at work and then came to pick me up at the end of my day! Hassle free, spectacular service! Thank you for always being the best!
read full reviewBilly and Dena are the most wonderful people to do business with. I was able to make an appointment to drop off my car and Dena dropped me of at work and then came to pick me up at the end of my day! Hassle free, spectacular service!
Thank you for always being the best!
The staff was very friendly and professional. The mechanics were very knowledgeable. I was very happy with the service done on my vehicle.
This is a number one shop. I would not take my car anywhere else! They give the best service anywhere in town. The owners are on hand, Billy runs the front and Dena does the shuttle. You can’t ask for better customer service.
I have been taking my car to Billy for a few years now. He has always taken good care of me and my car. He is always honest about what is the issue and his pricing is very fair. I have never left his shop thinking I could have gotten the repair cheaper elsewhere. His...
read full reviewI have been taking my car to Billy for a few years now. He has always taken good care of me and my car. He is always honest about what is the issue and his pricing is very fair. I have never left his shop thinking I could have gotten the repair cheaper elsewhere. His staff is friendly and always helpful as well. They also guarantee their work. I have never had an issue with the shop and have nothing but Great things to say.
Whether it’s the convenient shuttle they offer or the courtesy diagnostic check they gave before we went to the emissions center, My Mechanic always goes the extra mile to make sure their customers are happy. They are very friendly and nice people who seem to actually care about their customers. I would recommend them to...
read full reviewWhether it’s the convenient shuttle they offer or the courtesy diagnostic check they gave before we went to the emissions center, My Mechanic always goes the extra mile to make sure their customers are happy.
They are very friendly and nice people who seem to actually care about their customers. I would recommend them to anyone that needs work done on their car.
I “heart” My Mechanic! They fit me in, same-day, for an oil change on a busy Friday. They are always friendly and prompt. I think of them first, whenever my car needs service. You guys are the best!
I had a great experience. They whole team was helpful, professional and friendly. They completed my repairs on time and gave me a ride to my office in their free shuttle so I could get my work done while they worked on my car. A real thumbs up experience!
read full reviewI had a great experience. They whole team was helpful, professional and friendly. They completed my repairs on time and gave me a ride to my office in their free shuttle so I could get my work done while they worked on my car. A real thumbs up experience!
My second time at My Mechanic. They explained everything in terms I could understand. Quality work, trustworthy, good pricing, friendly staff. Will always take my car here. I highly recommend them.
My brakes started crying around 4:30 on a Thursday afternoon. So, I called My Mechanic to see about setting up an appointment. They asked if I’d like to pop on in. I said that I would be there in 15 minutes. Mind you, they close at 5. Most places would have said to come in...
read full reviewMy brakes started crying around 4:30 on a Thursday afternoon. So, I called My Mechanic to see about setting up an appointment. They asked if I’d like to pop on in. I said that I would be there in 15 minutes. Mind you, they close at 5. Most places would have said to come in the next day – not these guys! They inspected my car and it turned out that I needed new rear brakes. Instead of them expecting me to take their word for it, they sent me a full diagnostic report with pictures!
I was able to make an appointment for the next morning and was done by lunch. Their customer service was absolutely amazing and my car can stop on a dime now. I highly recommend My Mechanic to anyone looking for a great, honest and dependable mechanic. Thanks guys!!
I have taken my car to My Mechanic twice in the last 6 weeks – for separate repairs. Both times the team was responsive, helpful and patient. They also accept extended warranties. Shawn was particularly helpful every step of the way. I will definitely be using them again for repairs.
read full reviewI have taken my car to My Mechanic twice in the last 6 weeks – for separate repairs. Both times the team was responsive, helpful and
patient. They also accept extended warranties. Shawn was particularly helpful every step of the way. I will definitely be using them again for repairs.
I took my car this morning for repairs to the bumper. I did not have an appointment, but they took me right in. They repaired the bumper an checked the car over. I needed an oil change, they did that and changed all the filters. They were very friendly and nice like an old hometown...
read full reviewI took my car this morning for repairs to the bumper. I did not have an appointment, but they took me right in. They repaired the bumper an checked the car over. I needed an oil change, they did that and changed all the filters. They were very friendly and nice like an old hometown operation. Dena offered to take me home or anywhere I needed to go, but I was happy to stay and drink the very good coffee. They kept me informed as to time line and costs. I was very happy with that. I haven’t lived in Tucson very long, but I think I have found ” My Mechanic”, and I would recommend them to anyone. I’m sure I will be going back.
We were selling a vehicle that had been in the family for 11 years. We knew it needed some work but wanted to minimize the amount we spent. They did a Complete inspection and identified issues and assisted in making recommendations. Their work is always excellent and they kept me informed regarding timelines. I enjoy...
read full reviewWe were selling a vehicle that had been in the family for 11 years. We knew it needed some work but wanted to minimize the amount we spent. They did a
Complete inspection and identified issues and assisted in making recommendations. Their work is always excellent and they kept me informed regarding timelines. I enjoy working with Sean, Billy and Dena.
Awesome, friendly service!
i took my car in to have some work done on my car that I was certain it needed. After inspecting the car, they determined that the car did not need that work. There was no charge for that inspection. This shop has the most honest, professional, and accommodating staff I have ever dealt with....
read full reviewi took my car in to have some work done on my car that I was certain it needed. After inspecting the car, they determined that the car did not need that work. There was no charge for that inspection. This shop has the most honest, professional, and accommodating staff I have ever dealt with. If you want reliable, honest and professional auto shop, this is the place to go.
Billy (the OWNER of the shop) diagnosed the problem with my car. He asked me if it’s still in warranty, I replied I don’t think so. I made some calls and found out that it WAS still in warranty. He asked the warranty guy some questions, gave me a heads up of what to expect...
read full reviewBilly (the OWNER of the shop) diagnosed the problem with my car. He asked me if it’s still in warranty, I replied I don’t think so. I made some calls and found out that it WAS still in warranty. He asked the warranty guy some questions, gave me a heads up of what to expect from the dealership, and mentioned that if they try to charge me for the repair, to call him and he would do what he could to make sure there was no out-of-pocket for me for going to the dealership…and off I went to the dealership.
This is representative of the integrity and goodwill that My Mechanic has at all times, with all customers.
Thank you so much for saving me $200!
I like My Mechanic because they get me in and out, quick. No surprises.
Also, Billy and Dena are awesome…and Netflix in their lobby, also awesome.
First time visit with my Ram 3500 6.7l Cummins, and it was a great experience! Everyone was very nice and service was fast. Recommendations were made without pressure. Just found MY MECHANIC for my truck!
Excellent work for fair price!!!
I highly recommend anyone to go here!!
I am constantly driving around for work and do a pretty good job of getting routine maintenance. I started feeling like I didn’t have control over my car on bumpy roads though and would hear a weird noise when I backed my car out of the garage. I called My Mechanic and said something didn’t...
read full reviewI am constantly driving around for work and do a pretty good job of getting routine maintenance. I started feeling like I didn’t have control over my car on bumpy roads though and would hear a weird noise when I backed my car out of the garage. I called My Mechanic and said something didn’t seem right. As usual, they were very friendly and urged me to bring the car in. It turns out my rear shocks were very worn and needed replacing, which explained why bumpy roads became so difficult to drive on. Dena was awesome and took me to my first work appointment the following day when I brought the car in. Really glad to have found a mechanic that cares about its customers and their safety, not just turning a profit. They will have my business for years to come.
I had such a fear when I came to this shop at first, being in need of an honest place and newly being back in Tucson, I had no idea where to take my car which was leaking oil. I originally was going to go to the dealership, but knowing the high charges (I had...
read full reviewI had such a fear when I came to this shop at first, being in need of an honest place and newly being back in Tucson, I had no idea where to take my car which was leaking oil. I originally was going to go to the dealership, but knowing the high charges (I had just spent 1,200 last month) I was hoping to get a second opinion. I asked my son in law who referred me to “My Mechanic” shop. The moment I spoke with Shawn, to the shuttle ride(owners wife), I just want to say my fears left and I was so relieved! And yes, the problem was found in a timely fashion and my cost was waaay less than expected. I will not only go back again but I will tell everyone I know about this blessing. Thank you “My Mechanic!”
These people are wonderful…! I won’t take our Dodge Ram truck anywhere else. They even gave me a free ride to Pappy’s Diner, while they worked on the truck. 🙂
The My Mechanic team was able to get me in for a much needed oil change, transmission fluid change, and air filter change…even with my crazy work schedule. I feel much more confident taking the truck out for our road trip. I wouldn’t take my vehicles to anyone else.
read full reviewThe My Mechanic team was able to get me in for a much needed oil change, transmission fluid change, and air filter change…even with my crazy work schedule. I feel much more confident taking the truck out for our road trip. I wouldn’t take my vehicles to anyone else.
I have 4 older vehicles. I depend on Billy, Dena Shawn and the rest of the crew to keep my family safe and on the road. My Mechanic is honest and friendly and dependable. Trust your family’s fleet to the professionals at My Mechanic! Max Shemwell
read full reviewI have 4 older vehicles. I depend on Billy, Dena Shawn and the rest of the crew to keep my family safe and on the road. My Mechanic is honest and friendly and dependable.
Trust your family’s fleet to the professionals at My Mechanic!
Max Shemwell
Honest, polite, straightforward
I recommend this group
This is the best auto repair shop in Tucson, AZ.
Attention to detail, knowledgable, reasonably priced, excellent customer service, treat you fairly every time!! No baloney here.
This shop has some of the best mechanics in Tucson and will do their best to fix your problems economically and efficiently. I normally will not allow another person to work on my car besides myself, but this shop is the exception. Great service and jobs well done.
read full reviewThis shop has some of the best mechanics in Tucson and will do their best to fix your problems economically and efficiently. I normally will not allow another person to work on my car besides myself, but this shop is the exception. Great service and jobs well done.
The employee’s where very friendly, and professional. The garage is well kept up, and reminds me of Jimmy’s Broadway Automotive, that has since closed down, I’m glad there is a shop in town that still has that old school feel.
I have had 3 vehicles repaired at this shop. Nothing changes…customer service and quality of work is always top notch!
A truly “great” experience (since I had to have work done….) The team at My Mechanic explained everything. Then after the diagnostic results…explained again what my truck needed. They did not try to load up other parts and do work that was not needed at this time. I was thankful for the work done. And...
read full reviewA truly “great” experience (since I had to have work done….) The team at My Mechanic explained everything. Then after the diagnostic results…explained again what my truck needed. They did not try to load up other parts and do work that was not needed at this time. I was thankful for the work done. And I am from St. L, visiting our daughters in Tucson. Honest and able folks at My Mechanic
Gotta share with all y’all: Today I took the Kia in for routine 45k miles maintenance. Took it to My Mechanic on North Romero here in The Naked Pueblo. I was amazed! They changed the oil, air filter and cabin filter, pulled a big ol’ screw out of the right front tire, repaired the damage...
read full reviewGotta share with all y’all: Today I took the Kia in for routine 45k miles maintenance. Took it to My Mechanic on North Romero here in The Naked Pueblo. I was amazed! They changed the oil, air filter and cabin filter, pulled a big ol’ screw out of the right front tire, repaired the damage and did just about every inspection the manufacturer called for. I was anticipating a very large bill but was truly amazed it was less than $130! High quality work, from people in whom my trust grows every time I do business with’m. Words fail this cowboy when trying to express how much I love the crew at My Mechanic. TGhey’re hitting it out of the park!
we have been going to my mechanic for over 2 years and Billy and Shawn have never done us wrong when they quote me a price that is what i end up paying and they don’t recommend any thing i don’t need and Billy is the only shop who does my Fiat oil change for...
read full reviewwe have been going to my mechanic for over 2 years and Billy and Shawn have never done us wrong when they quote me a price that is what i end up paying and they don’t recommend any thing i don’t need and Billy is the only shop who does my Fiat oil change for just over $40 and every other shop wants 75-80
Best experience I have had regarding Auto repair service. The staff are all great and honest, especially when providing detailed information. They take the time to physically go over all items upon initial inspection and again when work has been completed. This is now “My Repair Shop” and thanks to my neighbor for the referral!
read full reviewBest experience I have had regarding Auto repair service. The staff are all great and honest, especially when providing detailed information. They take the time to physically go over all items upon initial inspection and again when work has been completed. This is now “My Repair Shop” and thanks to my neighbor for the referral!
I had a leak somewhere in my power steering system. I’d been topping off the reservoir once a week or so for a few months. I was pretty anxious, because the last thing that I needed was to spend a bunch of money just before Christmas on a new power steering system (my worst fear)...
read full reviewI had a leak somewhere in my power steering system. I’d been topping off the reservoir once a week or so for a few months. I was pretty anxious, because the last thing that I needed was to spend a bunch of money just before Christmas on a new power steering system (my worst fear) I was going to do some driving over the holidays, so I decided to bite the bullet and take my 4runner in to My Mechanic. I puckered up as I waited to get the bad news from Shawn about the huge balance that I was going to have to cough up. As I was bracing for bad news. Shawn told me that I needed a new hose clamp….. That was it. No power steering system, not even a new hose. Just a new hose clamp. This is why I recommend My Mechanic. Another shop may have taken advantage of me and installed a new PS system. I trust My Mechanic and everybody on their staff. Try them and you will too.
I am an outside sales rep. who uses my own car to call on customers for a towing company. I was visiting shops in the area when my car started running terrible, i remembered how nice the people were at my mechanic when i called on them last month and decided to ask them to...
read full reviewI am an outside sales rep. who uses my own car to call on customers for a towing company. I was visiting shops in the area when my car started running terrible, i remembered how nice the people were at my mechanic when i called on them last month and decided to ask them to help me with my car, even though i didn’t have an appointment. They told me to go ahead and come right over and they would fit me in, billy quickly and accurately found the answer to the issue that had been making the car run bad for the last 8 months. He worked through his lunch hour to repair my car so i could go right back to work and not loose any time, he even repaired some leaking vacuum fittings that were adding to the cars problem. Now my car runs perfect again and it didn’t cost me a fortune to get it repaired.
I bring all of my vehicles to My Mechanic for repair and Maintenance. This trip was for an oil change. They discovered my air filter was full of debris and brought that to my attention, so they changed that also. I always get the feeling that they really care that the vehicle is repaired correctly...
read full reviewI bring all of my vehicles to My Mechanic for repair and Maintenance. This trip was for an oil change. They discovered my air filter was full of debris and brought that to my attention, so they changed that also. I always get the feeling that they really care that the vehicle is repaired correctly and they always show me the part they are replacing. These guys are the best.
My Mechanic Maintenance & Repairs is a fantastic shop. Everyone there is friendly, honest and no- nonsense. You will never be oversold and you can count on Billie and Dena and the entire staff to be 100% straight with you. Our family has 4 high mileage vehicles and we depend on Mechanic Maintenance & Repairs...
read full reviewMy Mechanic Maintenance & Repairs is a fantastic shop. Everyone there is friendly, honest and no- nonsense. You will never be oversold and you can count on Billie and Dena and the entire staff to be 100% straight with you. Our family has 4 high mileage vehicles and we depend on Mechanic Maintenance & Repairs to keep us all on the road. Give My Mechanic Maintenance & Repairs a test run by scheduling your next oil change with them. I’ll bet you will come to count on them for quality professional auto service, just like me and my family do.
Quick and easy repair. They are very trustworthy and honest, which I appreciate.
We also had our 09 Jeep Wrangler repaired. My husband and I really appreciated their honesty and professionalism. The entire staff were very friendly. We would highly recommend this auto repair shop.
Yep, I blew up my wrangler, but Shawn, Billy and the Wrangler whisperer Tommy got it all back together. It was great, timely service for a reasonable price. I can’t say I enjoy going to a garage for repairs, but if I have to do it, this is where I’ll be.
read full reviewYep, I blew up my wrangler, but Shawn, Billy and the Wrangler whisperer Tommy got it all back together. It was great, timely service for a reasonable price.
I can’t say I enjoy going to a garage for repairs, but if I have to do it, this is where I’ll be.
I have never experienced such great customer service. To be honest the last place I was expecting to be overall a great experience is a mechanic but this place is outstanding. I’m a college student so I have absolutely no idea what I’m doing and everyone here is so great. They show me everything that...
read full reviewI have never experienced such great customer service. To be honest the last place I was expecting to be overall a great experience is a mechanic but this place is outstanding. I’m a college student so I have absolutely no idea what I’m doing and everyone here is so great. They show me everything that needs to be fixed and are very accomadating. Also the owner and his wife GREAT genuine people, also Shawn. Didn’t get the name of everyone else but would defiantly recommend and will be a future regular customer for sure.
We have several vehicles that we take to My Mechanic, but on this day we took our daughters Toyota Corolla in. We we were told by several people the repairs would be very costly. Since we trust My Mechanic we were prepared to pay what was necessary. Their quote came in at 1/2 the price...
read full reviewWe have several vehicles that we take to My Mechanic, but on this day we took our daughters Toyota Corolla in. We we were told by several people the repairs would be very costly. Since we trust My Mechanic we were prepared to pay what was necessary. Their quote came in at 1/2 the price of what others said and her car feels like a new car. We are always treated with great care by the staff and we are thankful to have a mechanic that is trustworthy and honest. Will continue to do business with them for years to come.
The staff are always friendly and honest! I can count on them to Fox my car, and Fox it the right way!
This shop is Amazing! It is hard to find a good repair shop but this one has it all. They are reasonable in price, honest and friendly. I am so happy and will be taking all my cars there even if it’s just for an oil change. I highly recommend them.
read full reviewThis shop is Amazing! It is hard to find a good repair shop but this one has it all. They are reasonable in price, honest and friendly. I am so happy and will be taking all my cars there even if it’s just for an oil change. I highly recommend them.
Billy and his mechanics worked on my older car getting it quickly and finding parts for a Windstar is not easy but they did it and for a great price. This is the only place I will take my car now. The people are very friendly and willing to drive me home and bring me...
read full reviewBilly and his mechanics worked on my older car getting it quickly and finding parts for a Windstar is not easy but they did it and for a great price. This is the only place I will take my car now. The people are very friendly and willing to drive me home and bring me back to get my car. BESTS PLACE I FOUND TO TAKE MY CAR11
This was our first experience here. And we LOVED it. Shawn explained everything. Even as far as what was needed and not needed. Richard did a GREAT job on the van. Looking forward to doing more business with this awesome company.
Excellent customer service. They get you in and out in a hurry and fix it right the first time.
I appreciate the hometown small business appeal and I am very happy with the honesty, integrity, and pricing of My Mechanic Maintenance & Repair!! My car (turbo engine) was having an issue with lagging at take off, and it for some reason completely died on me while turning a corner one afternoon, for no apparent...
read full reviewI appreciate the hometown small business appeal and I am very happy with the honesty, integrity, and pricing of My Mechanic Maintenance & Repair!!
My car (turbo engine) was having an issue with lagging at take off, and it for some reason completely died on me while turning a corner one afternoon, for no apparent reason. I took it into Shawn the next day, assuming I would need a fuel filter or something in the fuel system area.
Shawn did a diagnostic test, and could not find any codes or anything as to why it died on me. He could not get it to happen again. Instead of just changing the fuel filter, or fuel pump like the majority of shops would have done to make money, he did his homework and researched what possible causes it could be, what issues have been found on the make and model of my car. He called and told me what he found, and told me to watch for a couple things if it happened again. He did say he recommended adding BG44K to help the system and did recommend a cabin air filter.
I approved the recommended work and picked up my car that afternoon.
It no longer lags!! I can push the accelerator and go without worrying if I have a city block of space between me and any oncoming traffic! My A/C no longer smells musty, and I was VERY happy when I got my bill.
I do, and have, recommended My Mechanic to family and friends. They are the only people I trust with my kids’ cars as well!
We went in thinking that we would have an expensive electrical problem with our car. Instead after checking the car, they found that one issue was the cause of another problem. They fixed it the same day. All problems solved! We have been here multiple times with 2 vehicles and have always had a positive...
read full reviewWe went in thinking that we would have an expensive electrical problem with our car. Instead after checking the car, they found that one issue was the cause of another problem. They fixed it the same day. All problems solved! We have been here multiple times with 2 vehicles and have always had a positive experience. My Mechanic shop is reasonable as well as trustworthy. A friend recommended them to us and now we recommend them to other friends.
This shop does a great job. All the people are super to deal with. Thank you.
I highly recommend this garage. The staff is very professional, informative and take great care of their customers and their vehicles.
I love love love this mechanic , and it always has amazing customer service. My car was wonderful after visiting them, 10/10 for sure.
Great customer service! Fast, fair, and friendly! I would highly recommend My Mechanic.
My evening could’ve been ruined if it weren’t for My Mechanic. When my car stalled in the middle of a u-turn and I was able to speak with Billy only moments later (after getting parked safely), it was a huge relief to me. He asked a few questions so that he might be able to...
read full reviewMy evening could’ve been ruined if it weren’t for My Mechanic.
When my car stalled in the middle of a u-turn and I was able to speak with Billy only moments later (after getting parked safely), it was a huge relief to me. He asked a few questions so that he might be able to formulate an idea of what the problem was, we arranged a way to get my car towed, and he assured me that they would take a look at it first thing the next morning.
They replaced the sensor that had failed, charged me a reasonable price and had me back on the road within 24 hours. I “heart” My Mechanic!
This is the second A/C repair that I had done at My Mechanic. The repairs were excellent, and they gave me a ride back to my home while they were working on my car and came and got me when the work was done. And I live 30 minutes across town from the garage! They...
read full reviewThis is the second A/C repair that I had done at My Mechanic. The repairs were excellent, and they gave me a ride back to my home while they were working on my car and came and got me when the work was done. And I live 30 minutes across town from the garage! They also helped me find a way to pay less for the second repair on my A/C that I needed. This is a great repair shop, and I will have them do all my regular maintenance from now on also.
The folks over at My Mechanic are always on top of their work. They do great work and I don’t think I have ever had a better experience at a shop before. I had the seals for my transmission replaced, which was not cheap even for a car like mine, but, it would have costed...
read full reviewThe folks over at My Mechanic are always on top of their work. They do great work and I don’t think I have ever had a better experience at a shop before. I had the seals for my transmission replaced, which was not cheap even for a car like mine, but, it would have costed much more anywhere else. I get total value for my money. The best part is I had several places to be that day, and they drove me from each to the other. I have never seen a shop put that much effort into making a customer feel appreciated. Great Job Guys and Lady!
-George
Bought a driver door lock actuator assembly from a dealer, and tried installing it, but ran into problems. Called My Mechanic, and they agreed to finish installing it. After installation, the lock still didn’t work, so the door lock actuator assembly was removed, and it was discovered that the cable on the assembly was too...
read full reviewBought a driver door lock actuator assembly from a dealer, and tried installing it, but ran into problems. Called My Mechanic, and they agreed to finish installing it. After installation, the lock still didn’t work, so the door lock actuator assembly was removed, and it was discovered that the cable on the assembly was too long. The dealer had sold me the wrong one. My Mechanic came to the rescue, however, by removing the longer cable and installing the original cable, which now works fine. The actuator cables are usually not what fails, it’s the electrical actuators themselves, so I was satisfied with that fix. My Mechanic as usual provided excellent customer service and got the job done correctly, but I did learn a lesson to let the professionals at My Mechanic obtain the correct parts in the future, and to stay away from installations that only a professional should attempt to do, in the first place. Dena, Billy and Shawn, as usual, are incredibly friendly people who show much appreciation for my business and treat me like a member of their family, rather than just another customer number, as the dealerships do. Thanks, to all of you!
Trustworthy and affordable! I waited to post a review until after I had a few repairs and maintenance services done. They have been the best place in Tucson, for single women like myself, to trust and still be affordable! Besides being excellent at the repairs, they blew me away with the service! They even take...
read full reviewTrustworthy and affordable! I waited to post a review until after I had a few repairs and maintenance services done. They have been the best place in Tucson, for single women like myself, to trust and still be affordable! Besides being excellent at the repairs, they blew me away with the service! They even take me to and pick me up from work! They found and fixed things I forgot to mention to them and then, didn’t charge for the extra labor! After many years of feeling like I was being ripped off by the national chain places, My Mechanic has restored my faith in getting excellent repairs and service, at an affordable price! I hope all the single ladies try them. You will be amazed!
Great honest work and affordable friendly staff
I really appreciate My Mechanic for what they do for me and my family. We have 4 cars and I trust My Mechanic to make sure they are safe and road ready. Prices are very reasonable and I appreciate the shuttle service. I highly recommend My Mechanic! Max Shemwell
read full reviewI really appreciate My Mechanic for what they do for me and my family.
We have 4 cars and I trust My Mechanic to make sure they are safe and road ready. Prices are very reasonable and I appreciate the shuttle service.
I highly recommend My Mechanic!
Max Shemwell
Dena and Billy are the rock stars of auto repair. The whole staff is great, friendly and knowledgeable. Have had 2 vehicles in for maintenance. They saved me money, time and mind. Will continue to have them be My Mechanic!
I needed a control switch for the turn single/hazards/wipers/ & high beams, & Billy put that switch in. SUPER JOB!!
I have been To My Mechanic a lot of times for my oil change and they have always been great! Shawn has great customer service skills and Dena is always so great to check up with me and see how things are going! I tell all my friends and family about my mechanic. Thank you...
read full reviewI have been To My Mechanic a lot of times for my oil change and they have always been great! Shawn has great customer service skills and Dena is always so great to check up with me and see how things are going! I tell all my friends and family about my mechanic. Thank you everyone who works on my car and helps keep this a great business to come back to. I cant to see you all soon on my next appointment.
Dena got me to and from my job promptly. Shawn called me to check on something before proceeding…I let him know what my budget was and he and Billy made it work. The entire crew at the shop made me feel comfortable and confident with having my car taken care of at My Mechanic! Shannon...
read full reviewDena got me to and from my job promptly.
Shawn called me to check on something before proceeding…I let him know what my budget was and he and Billy made it work.
The entire crew at the shop made me feel comfortable and confident with having my car taken care of at My Mechanic!
Shannon Sanford (another chick who is vouching for their top-notch reputation!)
They offer the best service around. I would trust them with any kind of repairs.
Very knowledgeable and courteous! I think Billy new what was wrong with it before I could finish telling him the ‘symptoms’! I took the Jeep in there and they had it done in no time! Runs great! Dena came and picked me up at work, took me to my Jeep…..paid a very reasonable price! Thank...
read full reviewVery knowledgeable and courteous! I think Billy new what was wrong with it before I could finish telling him the ‘symptoms’! I took the Jeep in there and they had it done in no time! Runs great! Dena came and picked me up at work, took me to my Jeep…..paid a very reasonable price! Thank you so much! Recommend them HIGHLY!
These guys are great! They explain what they will do, how they will do it, and get it right. I will be taking my car there from now on. Their rates are reasonable, and have excellent customer service. Thank you.
If you need vehicle work done, Billy and Sean are the people to see. They do excellent work at a reasonable price. They take the time to diagnose the vehicle issue(s) properly so you’re not paying for unneeded repairs. I recommend them highly.
You guys are awesome! Always excellent service, respectful communication and I super appreciate that you completed a large job in a short amount of time. My Mini Winnie (Toyota cab, Winnebago back) is not only my transportation but also my home, and you always respect that and get the job done quickly! I feel safe...
read full reviewYou guys are awesome! Always excellent service, respectful communication and I super appreciate that you completed a large job in a short amount of time. My Mini Winnie (Toyota cab, Winnebago back) is not only my transportation but also my home, and you always respect that and get the job done quickly! I feel safe and secure after you work on my car. I was very impressed that Deena was willing to come pick me up in the pouring rain when the work was done! I will highly recommend you to my friends! Thank you!
My car had a check engine light on. I trouble-shot the car through multiple forums and narrowed it down to a camshaft actuator. (My Mechanic would charge me a little over $1,000 to replace the part). Upon arriving at the shop I requested they change the part. Shawn suggested I let them diagnose it to...
read full reviewMy car had a check engine light on. I trouble-shot the car through multiple forums and narrowed it down to a camshaft actuator. (My Mechanic would charge me a little over $1,000 to replace the part). Upon arriving at the shop I requested they change the part. Shawn suggested I let them diagnose it to make sure that it was the issue so that way they could be held accountable if the actuator did not fix the issue. They diagnosed the car and found the wires to the camshaft actuator where broken. They could have very well said the actuator was bad, repaired the wire and charged me the $1,000. I would have never known since the check engine light would have been gone. Their honesty (saved me over $800) and communication over the entire process has been wonderful, they will be seeing my cars if anything else may arise.
Great service, excellent mechanics ,reasonable prices ,,friendly people, best repair shop in Tucson.
Always great service and very friendly staff. As a woman I never felt out of place when I come there with my car problem I truly appreciate that. I would recommend this shop to everyone.
My Mechanic is great they fix my diesel on a regular basis and always provide the best quality of work and customer service. I’ve never had any issues with any of the work they’ve done for me and my family! Great shop to deal with and I always recommend them to friends and family.
read full reviewMy Mechanic is great they fix my diesel on a regular basis and always provide the best quality of work and customer service. I’ve never had any issues with any of the work they’ve done for me and my family! Great shop to deal with and I always recommend them to friends and family.
Wonderful and quick service. Very helpful and nice employees. Reasonable prices
The people at my mechanic are fantastic! They are all very friendly. Everything is always done right, and they won’t charge you an arm and a leg!
As a Canadian visiting Tucson for my first time, I had the good fortune of finding this excellent car repair/service shop run by Billy and his excellent team. All I needed was an oil change but I had already purchased my oil and a filter so just needed the labor. I phoned several of the...
read full reviewAs a Canadian visiting Tucson for my first time, I had the good fortune of finding this excellent car repair/service shop run by Billy and his excellent team. All I needed was an oil change but I had already purchased my oil and a filter so just needed the labor. I phoned several of the larger shops but they really didn’t seem to want my business as there was virtually no discount for me having all the materials. Billy gave me a very fair quote and when I arrived at the shop half an hour later, I was taken in quickly. I was encouraged to watch and ensure everything was done well (and it was and I’m pretty fussy, doing all my own service work at home). They even rotated my tires and weren’t going to charge me.
Based on what I saw today, I thoroughly recommend this shop for all levels of work; the staff are happy and thorough and Billy just seems to be a really professional and honest guy who treats your car like it was his own.
What is to say…???
Their customer service is great. Their Knowledge is excellent. Their service is prompt. and, their approach to auto repairs is professional, encompassing and trustworthy…!!!
These guys do great and honest work. Twice they fixed small things on my car without charge. They always tell you what needs to be done b4 they do the work and let you know what the priority is of each repair. They also do almost everything same day.. I’m so happy with the work...
read full reviewThese guys do great and honest work. Twice they fixed small things on my car without charge. They always tell you what needs to be done b4 they do the work and let you know what the priority is of each repair. They also do almost everything same day.. I’m so happy with the work they have done with my personal vehicles that we now take the company fleet vehicles to them to be serviced as well. Highly recommended!!!! Thank you to the wonderful Staff of My Mechanic
Sincerely
Dan Schippers
Had to bring the Mini in again. This time it was just a tune-up, but as always Billy got me out the door quickly even though they had to drive to the other side of Tucson to pick up the parts. Thank you guys!
We bought our PT used and it had not been maintained very well, so we took it to My Mechanic and had to have several major things done. We were very pleased with the timely manner that the work was done and also the quality of work that was done. We were always informed if...
read full reviewWe bought our PT used and it had not been maintained very well, so we took it to My Mechanic and had to have several major things done. We were very pleased with the timely manner that the work was done and also the quality of work that was done. We were always informed if it was going to take longer to get work done weather it was supplier delays, their work load being heavy, or their running into problems on other vehicles that were ahead of us. We were really pleased to know approximately what our repairs would be. They also let us know what we might have to look at for future repairs/ maintenance so we could plan for services that will be needed in future.. Can’t ask for more than that. Along with the friendly people who serve the customers. Always a pleasure to go there.
“MY MECHANIC” will always be our mechanic!
Great service as always! Excellent customer service, and they are always liking it for your financial interests. If you are going to need to replace a part in the next few months, they will let you know and then they just keep an eye on it for you and let you know once it actually...
read full reviewGreat service as always! Excellent customer service, and they are always liking it for your financial interests. If you are going to need to replace a part in the next few months, they will let you know and then they just keep an eye on it for you and let you know once it actually needs to be done. I’ve been going to My Mechanic for almost two years now, and I refuse to go anywhere else!
After going to a competitor and paying too much for work I didn’t really need, I found My Mechanic. Shawn and Billy listened to what I said, asked good questions, and treated me with respect. They let me know what needed to be done, did the job right, and got it done on time. I...
read full reviewAfter going to a competitor and paying too much for work I didn’t really need, I found My Mechanic. Shawn and Billy listened to what I said, asked good questions, and treated me with respect. They let me know what needed to be done, did the job right, and got it done on time. I could have saved myself hundreds of dollars if I had gone there first. I will definately be going back.
Honest folks who really go the extra mile, here. Billy and Deena and team stand behind their work to make sure your vehicle is ‘right’. I’d recommend them!
We have taken 3 of our Trucks to My Mechanic. Great service every time! After the found the problem they called us to go over what needed to be done and gave us the estimate. Work is always done on time and every one we have dealt with is always been very helpful and friendly!
read full reviewWe have taken 3 of our Trucks to My Mechanic. Great service every time! After the found the problem they called us to go over what needed to be done and gave us the estimate. Work is always done on time and every one we have dealt with is always been very helpful and friendly!
We drove I. From Ohio and experience CED mechanical problems with me car. We had the car towed to Billy’s shop. We could not be happier with the customer service. Billy,Shawn, and Deena went our of their way to make sure our car was fixed properly and we were completely satisfied. If you live in...
read full reviewWe drove I. From Ohio and experience CED mechanical problems with me car. We had the car towed to Billy’s shop. We could not be happier with the customer service. Billy,Shawn, and Deena went our of their way to make sure our car was fixed properly and we were completely satisfied. If you live in the Tucson area, this needs to be your shop of choice.Thank you folks, job well done.
My Mechanic saved me 30% off the cost of a dealer estimated repair, and still used a genuine GM part, a door lock actuator. It took them just over an hour, while I waited. They have no fancy waiting room that serves food, no elaborate showroom floors with all the latest vehicles for sale, or...
read full reviewMy Mechanic saved me 30% off the cost of a dealer estimated repair, and still used a genuine GM part, a door lock actuator. It took them just over an hour, while I waited. They have no fancy waiting room that serves food, no elaborate showroom floors with all the latest vehicles for sale, or huge overhead. Instead, they offer plain old honest, excellent service, done quickly and correctly, the first time. I appreciate that, because (saving) money talks and you-know-what walks. Speaking of walking, I walked away with $100 that they saved me. You can’t beat that!
They quickly found the problem and fixed it. Also preformed some standard needed maintenance I had requested. Both done for a fair price and quickly.
My Mechanic shop is the best auto shop in Tucson. Billy, Shawn and Deena go out of their way to give their customers top notch service, they’re are honest and reliable. As a single working woman I was looking for someone that would provide good work without trying to rip me off and add extra...
read full reviewMy Mechanic shop is the best auto shop in Tucson. Billy, Shawn and Deena go out of their way to give their customers top notch service, they’re are honest and reliable. As a single working woman I was looking for someone that would provide good work without trying to rip me off and add extra fees & services I didn’t need. I’ve been bringing my car here for two years now, I have no trouble making an appointment, but Billy will look at it the same day if there’s an emergency. Recently I needed to leave my car overnight unexpectedly, and Billy offered to hire a rental car for me so I could get to work. Deena took me to the rental agency and took care of all the paperwork, no extra cost for me. My car was put back together in one day, I dropped the rental off with My Mechanic and was back on the road! He even fixed the visor clip that had broken off and was lying in the console, I hadn’t even asked about it. It’s their attention to details like that, coupled with their service, friendliness and reasonable rates, that keeps me coming back! Thanks to everyone at My Mechanic!!
I recently had my brakes replaced by My Mechanic and even tho the service was good, my car started to make the same grinding noise about a month later. So I called the shop and spoke with Shawn, the manager. After explaining to him the problem, he said to come in and they would take...
read full reviewI recently had my brakes replaced by My Mechanic and even tho the service was good, my car started to make the same grinding noise about a month later. So I called the shop and spoke with Shawn, the manager. After explaining to him the problem, he said to come in and they would take a look. The next morning, I drove in and Billy, the owner was there and as soon as I finished explaining things to him, we both hopped in my car-he dropped me off at my house and within an hour I had brand new brake pads of Billy’s choice and my car was done in about an hour! Billy drove back to my house to pick me up and I took him back to the shop. HE DIDNT CHARGE ME A DIME!! He didn’t even accept a bottled water as a thank you and he was absolutely the most polite and kindest mechanic I have ever met. I feel totally content with all my car issues and I know I can trust him without a single doubt. Family owned and LOCAL shop in which we all should be supporting instead of the Big Box Shops where your paying for the CEO to sail in Hawaii as he drives a brand new leased Lexus every 2 years. Billy! You are awesome and my friends/family will all be coming to you. Thank you for your extremely fabulous service with not a bit of drama. But most importantly-thank you for explaining & giving me a clear description of the problem and allowing me to finally find someone I can trust! For as long as I am driving, I will always come to you for my vehicles!! The best in the West without one single doubt! I promise you will not be disappointed with any service from My Mechanic!!!!
Once again Billy and his wonderful team came to my rescue. I live west of Phoenix and was having issues with my truck so I took it to a local repair shop 3 times, they were unable to diagnose the problem. I had my truck towed to “My Mechanic” because I was confident that Billy...
read full reviewOnce again Billy and his wonderful team came to my rescue. I live west of Phoenix and was having issues with my truck so I took it to a local repair shop 3 times, they were unable to diagnose the problem. I had my truck towed to “My Mechanic” because I was confident that Billy would figure out the problem and repair it and that’s just what he did. His prices are affordable, he’s honest and you receive the best customer service. Thank you Billy, to you and your team for the outstanding service. Thanks for saving the day. 🙂
Shawn was super nice and very helpful. I needed some repairs done on my wife’s car in a very urgent time frame. He was able to take the car in around noon and still manage to have it done the same day. The price was far less than I expected as well. I had to...
read full reviewShawn was super nice and very helpful. I needed some repairs done on my wife’s car in a very urgent time frame. He was able to take the car in around noon and still manage to have it done the same day. The price was far less than I expected as well. I had to bring the car back a couple of days later for an unrelated problem. They were able to diagnose and fix the problem the same day again and didn’t even charge for the fix this time. I will absolutely be back again!
Very pleased with the service! They are now ‘My Mechanic’ and I highly recommend them!!
My car and I were treated with first class service. Billy and his wife made me feel like I was family and took care of my car needs. The pricing was wonderful. In fact after going to 2 other mechanics and having them tell me an outrageous estimate and telling me that I needed to...
read full reviewMy car and I were treated with first class service. Billy and his wife made me feel like I was family and took care of my car needs. The pricing was wonderful. In fact after going to 2 other mechanics and having them tell me an outrageous estimate and telling me that I needed to replace a part in my car. Billy was able to get down to where the real issue was and save me money. The knowledge of my car and the way they treated me I will definitely be going back for other maitenance needs.
Billie did a great job servicing my Jetta TDI. They are very straight forward, honest and know what the are doing. Very good at answering questions I had about my car. I trust these guys after one visit and will take all my work to them when in the Tucson area.
read full reviewBillie did a great job servicing my Jetta TDI. They are very straight forward, honest and know what the are doing. Very good at answering questions I had about my car. I trust these guys after one visit and will take all my work to them when in the Tucson area.
Great job replacing my brakes on all four wheels, including turning rotors. all done in a little over 1/2 day. Loaned me a vehicle so I didn’t miss any app’ts. People & work suberb
Wonderful job! They were able to get my ‘check engine light’ off when no one else could. Very quick and cheap. I will be going back!
Outstanding workmanship. Humble and honest technicians who are highly qualified and always available. Fast diagnosis and solutions. Never overcharged. This is a mechanic I take all my vehicles to. Perfect business to entrust you fleet account with. Thanks
read full reviewOutstanding workmanship. Humble and honest technicians who are highly qualified and always available. Fast diagnosis and solutions. Never overcharged. This is a mechanic I take all my vehicles to. Perfect business to entrust you fleet
account with. Thanks
This will be my mechanic from this day forward!!! I was so happy with the people and the service…keep up the great work guys!
I had taken my truck to 3 other shops to get quotes. As a female, that is not that familiar with clutches, it was hard for me to know who to trust. I did my homework though, and when I took it to “Billy” and left it, I was amazed at the cost savings. And...
read full reviewI had taken my truck to 3 other shops to get quotes. As a female, that is not that familiar with clutches, it was hard for me to know who to trust. I did my homework though, and when I took it to “Billy” and left it, I was amazed at the cost savings. And he did an excellent job, in a short period of time. I left it with him for the weekend. Picked it up on Monday. I would send anyone I know here for quotes and mechanic work!!
Billy has always been so awesome when we take my car and husbands car to him. Very honest, and will make sure that everything is right. The best thing is here him say that he guarantees his work. Will always comes back.
Good job no appointment, rolled in on the back of a tow truck,they fixed my work van 1 day good job guys thanks fair price also
Fair priced, excellent service, and got what I needed done by someone I can trust. Thats why I go to My Mechanic.
Fair, Honest,reliable and timely! This about sums up Billy and My Mechanic. I took my car to Billy by word of mouth. I was told about him and his services and was told that this is the place to go. I called Billy and explained my situation. Within minutes of talking to him on the...
read full reviewFair, Honest,reliable and timely! This about sums up Billy and My Mechanic. I took my car to Billy by word of mouth. I was told about him and his services and was told that this is the place to go. I called Billy and explained my situation. Within minutes of talking to him on the phone I knew this was the guy for me. He even arranged a tow truck to take my car to him and the charge was added to the bill. Within a few hours we spoke again and he told it like it was. It was a serious repair and I knew it wasn’t going to be easy on the pocket but Billy got the job done and had me back on the road in no time. I was fully satisfied with the quality of work and the cost, which came in almost to the dollar of his estimate. He even reworked things that had been done incorrectly at another ‘shop’ here in town. Now my mother is customer as well. I will recommend Billy to any one that i know needs a fantastic mechanic!
I was in a bad situation. My check engine light had been on for a year already and I hadn’t renewed my emissions tag in six months. If I didn’t pass emissions then I would have to buy a one time waiver for 300, because I had court that Monday where I was to show...
read full reviewI was in a bad situation. My check engine light had been on for a year already and I hadn’t renewed my emissions tag in six months. If I didn’t pass emissions then I would have to buy a one time waiver for 300, because I had court that Monday where I was to show proof of emissions, registration, insurance, etc or I was going to lose the car! Billy helped me tremendously. He got the light to go off, made by car run better and didn’t charge me what he could have. I am very grateful for Billy’s services. He doesn’t have to be nice and honest; he just is.
Thanks again,
Billy is very honest and reliable.I would recommend him to family& friends.
I’ve known Billy since he started his own shop and I can attest to this mans honesty. He looks out for the elderly and his business is growing because he cares about his clients vehicles. I take all my vehicles to him for maintenance and any work they need. I highly recommend him.
read full reviewI’ve known Billy since he started his own shop and I can attest to this mans honesty. He looks out for the elderly and his business is growing because he cares about his clients vehicles. I take all my vehicles to him for maintenance and any work they need. I highly recommend him.
My car wouldn’t start due to a dead battery, I called Billy and he and his awesome wife came to my rescue, jumped my car, gave me a ride back to his shop, and didn’t charge me for that! now, I’m sure that isn’t a service that he usually provides, I have referred a lot...
read full reviewMy car wouldn’t start due to a dead battery, I called Billy and he and his awesome wife came to my rescue, jumped my car, gave me a ride back to his shop, and didn’t charge me for that! now, I’m sure that isn’t a service that he usually provides, I have referred a lot of people to him, none the less- I think the way he treats his customers is unheard of! I wouldn’t hesitate to give his number out! 5 star service Billy!! THANK YOU SO MUCH 🙂
We’ve been going to Billy since before he had his own shop. We wouldn’t go to anyone else. He’s always honest and doesn’t do anything that’s not needed. DON’T GO ANY WHERE ELS!!!!
Billy just installed the front strut assemblies on my truck. His quote was the lowest I got and I am very pleased with the whole experience. He started working on my vehicle at the time we had previously agreed and completed the installation in a reasonable amount of time. The waiting area is clean and...
read full reviewBilly just installed the front strut assemblies on my truck. His quote was the lowest I got and I am very pleased with the whole experience. He started working on my vehicle at the time we had previously agreed and completed the installation in a reasonable amount of time. The waiting area is clean and pleasant. I think I found my mechanic 😉
Knowledgable, conscientious, and fair. What more can you say.
Billy has been my mechanic for years. He has worked on numerous vehicles for me in that time, always honest and fair. It is so important to have trust in a job well done… he does good work.
I have been going to Billy for my Camry’s car upkeep and repairs for years. I will NEVER take my car to anyone else. He is honest and fair and his rates are the best in Tucson. I HIGHLY recommend Billy … he is the BEST!
I am new to the area and actually work as an aircraft mechanic(prefer to not turn wrenches in my spare time), so my coworkers mostly do their own work and didn’t really have any advice on shops . So when my vehicle needed fixin’, I brought it to MyMechanic based on reviews. I was extremely...
read full reviewI am new to the area and actually work as an aircraft mechanic(prefer to not turn wrenches in my spare time), so my coworkers mostly do their own work and didn’t really have any advice on shops . So when my vehicle needed fixin’, I brought it to MyMechanic based on reviews.
I was extremely impressed with the whole experience. Usually taking my vehicle in to the shop is something that I do with great reluctance. With MyMechanic I was thoroughly briefed on the issues of my vehicle as well as a few optional recommendations. MyMechanic even fixed a few things no extra charge!
The only drawback for me is that the shop is across town. Slightly inconvenient, true, but having a place that does honest quality work is priceless.
This is a nice shop to do business with. I had an oil change and had Billy check belts, tires, etc. since I had to do some out of town driving. I was referred by another happy customer.
I brought my 2000 Malibu in to check what problems were wrong with it. He was very helpful and low priced. I highly suggest this mechanic.
I just moved from Ohio and checked the web for a good mechanic. This site had the best reviews so I took my vehicle in for badly needed service. Billy gave me a quote of $202.00, but after checking the car out he found that the problem not as serious. He called me to let...
read full reviewI just moved from Ohio and checked the web for a good mechanic. This site had the best reviews so I took my vehicle in for badly needed service. Billy gave me a quote of $202.00, but after checking the car out he found that the problem not as serious. He called me to let me know and said it was ready and the bill was adjusted to $89.00. Hard to find honest people in this trade. He has got my business from now on.
I went to Billy at My Mechanic for my check engine light after reading really good reviews about him online. He more than met my expectations.He is a great, trustworthy and honest mechanic, and he will try to do whatever he can to help you. I would easily recommend him to everyone.
read full reviewI went to Billy at My Mechanic for my check engine light after reading really good reviews about him online. He more than met my expectations.He is a great, trustworthy and honest mechanic, and he will try to do whatever he can to help you. I would easily recommend him to everyone.
Go to billy. Got to billy. Go to billy! Don’t ever go anywhere else! My uncle introduced me to billy and I haven’t gone anywhere else since! He is very honest, fair priced and is willing to go the extra mile to help you with your car. I had all 4 cylinders misfiring and a...
read full reviewGo to billy. Got to billy. Go to billy! Don’t ever go anywhere else! My uncle introduced me to billy and I haven’t gone anywhere else since! He is very honest, fair priced and is willing to go the extra mile to help you with your car. I had all 4 cylinders misfiring and a mystery code that just wont go away. Billy figured out what was making my car misfire and is continuing to help me get to the bottom of my mystery code. He has spent so much time on my car to make sure that he has ruled out every possibility!! Not only that but any time I had a question he would answer it in terms I could understand. I am referring everyone I know to him!! Got a problem with your car? GO TO BILLY!
I too was referred to Billy by a friend and do not want anyone else working on my car. Billy is an honest, reliable mechanic that knows his stuff. It is hard to find a mechanic that truly cares about your safety and not your wallet! Billy has reasonable prices and will get your vehicle...
read full reviewI too was referred to Billy by a friend and do not want anyone else working on my car. Billy is an honest, reliable mechanic that knows his stuff. It is hard to find a mechanic that truly cares about your safety and not your wallet! Billy has reasonable prices and will get your vehicle out and about as soon as possible. I had taken my car to another mechanic for years only to find that he was way high priced and did not do me justice on the repairs. I have been extremely pleased with Billy’s service, kindness, honesty, work ethics and so on. Thank you Billy for all you do for me and your other customers. Many Blessings with Love and Light to you and Dana and the new shop you are moving into. Have a great New Year ahead.
Don’t go to another shop. Billy will treat you right. He is honest, beyond fair in pricing. Oh and an unbelievable mechanic. When other shops can’t fix it or ruin it Billy will get it done right.
Billy is so nice and honest! My check engine light was on, he took the time to look into it, rewire some things to see what needed to be done! A volkswagen is a difficult vehicle to deal with and he was 100% honest with his evaluation and advice! I would go to him and...
read full reviewBilly is so nice and honest! My check engine light was on, he took the time to look into it, rewire some things to see what needed to be done! A volkswagen is a difficult vehicle to deal with and he was 100% honest with his evaluation and advice! I would go to him and recommend him to anyone!
If you are looking for a knowledgable professional that won’t rip you off, look no further !! I can’t say enough about Billy, I have been his customer for about two years, during this period of time he has taken care of not only my vehicles but several of my referals, he has always done...
read full reviewIf you are looking for a knowledgable professional that won’t rip you off, look no further !! I can’t say enough about Billy, I have been his customer for about two years, during this period of time he has taken care of not only my vehicles but several of my referals, he has always done an exceptional job in a timely manner, and his prices are far lower than anyone. It is so nice to have a mechanic you can rely on, and refer to friends. Thank you Billy again for another job well done on my vehicle yesterday, you saved me a ton of money, and you fixed my radio on top of the complete over haul on my car, I think your great, and I know other people will too.!!!
honesty and cost of work
I was referred to Billy by a dear friend after I noticed a few warning lights suddenly came on. Not only was the problem fixed in one day (he knew I was traveling the next morning) the cost was unbelievably fair!! I FINALLY found a TRUSTFUL AND KNOWLEDGEABLE mechanic. I seriously felt like I had...
read full reviewI was referred to Billy by a dear friend after I noticed a few warning lights suddenly came on. Not only was the problem fixed in one day (he knew I was traveling the next morning) the cost was unbelievably fair!! I FINALLY found a TRUSTFUL AND KNOWLEDGEABLE mechanic. I seriously felt like I had won the lottery. My friend told me he was exactly this way with her and I can’t stop singing his praises to anyone who needs their car worked on. I will NEVER EVER go anywhere else. I’m ecstatic!!
After getting an expensive estimate from my usual close by mechanic, I looked up other local garages here and My Mechanic undercut everyone else significantly. I brought my car in the next day and Billy looked over the car again, told me which repairs could wait, and did the work quickly. He was professional and...
read full reviewAfter getting an expensive estimate from my usual close by mechanic, I looked up other local garages here and My Mechanic undercut everyone else significantly.
I brought my car in the next day and Billy looked over the car again, told me which repairs could wait, and did the work quickly. He was professional and courteous and related that his prices are lower because he marks up his parts and labor less than other shops. He even did some other minor work I asked about for free. He seems to genuinely care about his job and his customers.
This guy is the real deal, go to him with total confidence that you are getting good work from an honest mechanic.
Billy services my fleet of trucks.
Being a service company,when one of my trucks is in the shop, its not on the road making money. Billy does what ever it takes to fix them in one day.
More than fair pricing and A1 service.
I love Billy the mechanic,he is the only mechanic I’ll go to. He is always very patient when he explains what needs to be done to my car. I’ll always use Billy
I finally found a wonderful auto repair shop that I trust.
Best price I’ve ever seen for an inspection. Friendly, professional, quick. No complaints, a positive experience all around.
I took my 2003 neon to see Billy at “My Mechanic” for some very much needed TLC. I am very very happy with the work. He is honest and truly cares about his work and gives it 110%. Go see him, and you will be very happy with the results. I have now found my...
read full reviewI took my 2003 neon to see Billy at “My Mechanic” for some very much needed TLC. I am very very happy with the work. He is honest and truly cares about his work and gives it 110%. Go see him, and you will be very happy with the results. I have now found my mechanic and will recommend him everyone.
This man…go to this man. Billy is by far the best mechanic experience I’ve ever had. My check engine light had been on forever and I’d taken it to countless places, each telling me a different thing. I’d put hundreds of dollars into it to no avail, and was treated less than respectful. I found...
read full reviewThis man…go to this man. Billy is by far the best mechanic experience I’ve ever had. My check engine light had been on forever and I’d taken it to countless places, each telling me a different thing. I’d put hundreds of dollars into it to no avail, and was treated less than respectful. I found Billy on garagefly and will thank my lucky stars till the day I die that I did! He found the problem immediately, charged me exceptionally well, and fixed it faster than I thought was possible. He shook my hand, was polite and professional, and now has a returning customer. If your car needs anything, go to him. If you don’t, I’ll find where your car is, and take it in myself!
I found My Mechanic at garagefly.com. Billy was very knowledgeable about my vehicle and friendly; He worked quickly and was very reasonable. I will definitely take my car back to My Mechanic as well as recommend him to anyone needing repairs.
I found “Billy” at My Mechanic to be honest, efficient, organized, generous, and best of all skilled! He replaced my A/C Blower motor, front brake rotor/pads, changed the oil. I will be going back, have sent him a new customer, and will refer him every chance I get.
read full reviewI found “Billy” at My Mechanic to be honest, efficient, organized, generous, and best of all skilled! He replaced my A/C Blower motor, front brake rotor/pads, changed the oil. I will be going back, have sent him a new customer, and will refer him every chance I get.
(Hope this helps anyone looking for a really good mechanic) I’m one of those guys who has the misfortune of owning a sometimes Very finicky Ford F250 6.0 diesel engine truck. The truck has had all the usual problems associated with this particular engine. Each time something has gone wrong from my injectors, to my...
read full review(Hope this helps anyone looking for a really good mechanic)
I’m one of those guys who has the misfortune of owning a sometimes Very finicky Ford F250 6.0 diesel engine truck. The truck has had all the usual problems associated with this particular engine. Each time something has gone wrong from my injectors, to my EGR going out and replacing it with the EGR delete kit and new Oil cooler, all the way to the most recent problem of my Water pump going out, Billy at “My Mechanic” has lived up to my expectations. He’s able to get the parts I need very fast and fixes it even faster. He seems like he actually cares when I have to bring him the truck to fix. In my opinion hes an awesome Diesel guy and from what I’ve seen just as good a Gas Tech!…I’m bringing him the truck this weekend to get a lift kit installed to keep testing his abilities lol I can’t wait for another good showing from My Mechanic!
I was referred to My Mechanic Maintenance & Repair by a family member. I was very pleased with the service I received. Billy was friendly and professional. I felt that he was honest with what needed to be done and I was not given the run around. I needed a setting reset on my first...
read full reviewI was referred to My Mechanic Maintenance & Repair by a family member. I was very pleased with the service I received. Billy was friendly and professional. I felt that he was honest with what needed to be done and I was not given the run around. I needed a setting reset on my first visit. The second time, I had my brakes n rotors replaced. The work was done in a timely manner. Which I appreciate, being my only vehicle. As a woman and not knowing to much about mechanics it can be intimidating dealing with auto mechanics. Having a mechanic I can trust gives me a peace of mind. Thanks Billy
Mechanic accurately diagnosed malfunction and provided a thorough explanation of defective parts, pointing out their location on the vehicle. This was done in a timely manner; diagnostic codes from the engine computer were included on the invoice as well as a clear definition of parts and labor. Mechanic was courteous and easy to communicate with....
read full reviewMechanic accurately diagnosed malfunction and provided a thorough explanation of defective parts, pointing out their location on the vehicle. This was done in a timely manner; diagnostic codes from the engine computer were included on the invoice as well as a clear definition of parts and labor. Mechanic was courteous and easy to communicate with. I would use this shop again.
I was referred to Billy by my brother and we couldn’t have been more pleased. He was very knowledgable, professional, and reasonably priced. I will be using him for any future repairs and 100% recommend him to anyone needing car repairs or service.
read full reviewI was referred to Billy by my brother and we couldn’t have been more pleased. He was very knowledgable, professional, and reasonably priced. I will be using him for any future repairs and 100% recommend him to anyone needing car repairs or service.
This is actually the second vehicle I’ve brought to Billy in the past 30 days, both for routine maintenance. After a couple of overpriced and under-informed experiences with other repair shops, Billy’s honesty, straight-forward manner, and very reasonable prices are a breath of fresh air. It’s nice to be able to ask questions of the...
read full reviewThis is actually the second vehicle I’ve brought to Billy in the past 30 days, both for routine maintenance. After a couple of overpriced and under-informed experiences with other repair shops, Billy’s honesty, straight-forward manner, and very reasonable prices are a breath of fresh air. It’s nice to be able to ask questions of the technician working on your vehicle and feel as though the answer you are receiving is honest and informative. I will absolutely be referring anyone I know who is in need of a reliable mechanic. THANK YOU for what you do, Billy!
My Mechanic is the best. He is the most honest person you will ever meet. I have sent him several people. He does excellent work. I highly recommend Billy. He is MY MECHANIC
I have been working with Billy for 2 years where he has worked on 3 of my used vehicles. He has repaired two of them at very reasonable rates. The 3rd vehicle, a 96 Audi couldn’t be diagnosed, whereby he did not charge for Service. I took it to a local European dealer who had...
read full reviewI have been working with Billy for 2 years where he has worked on 3 of my used vehicles. He has repaired two of them at very reasonable rates. The 3rd vehicle, a 96 Audi couldn’t be diagnosed, whereby he did not charge for Service. I took it to a local European dealer who had similar problems and charged big $. I have recommended relatives who are more than satisfied with service and I have scheduled more work with him. Highly recommend.
Hi, Billy is been taking care of all the car that I own, and He is a good mechanic, honest and very reliable, ever since I met Him I don’t go anywhere else.
I’m very happy with Him & I definitely recommend Him.
Fast, affordable and effective. Will definitely be returning when more work is needed.
Hi, my name is Shannon and Joe has been my mechanic for about 8 years now. As a single woman I really appreciate the honesty, the hard work that he provides to making sure I am safe on the road. I would highly recommend Joe Ganje to be your mechanic. He is someone you can...
read full reviewHi, my name is Shannon and Joe has been my mechanic for about 8 years now. As a single woman I really appreciate the honesty, the hard work that he provides to making sure I am safe on the road. I would highly recommend Joe Ganje to be your mechanic. He is someone you can count on.
I would like to Express to All that Billy @ (My Mechanic Shop)in Tucson has Always been affordable,reasonable,considerate& Very Profesional.Billys Reliable Work He has done for Me has made ME Very Confortable driving My Vehical anywhere.& just Very Confident in His Work, & I Highly Rate Billy….. Thk You!:-)
read full reviewI would like to Express to All that Billy @ (My Mechanic Shop)in Tucson has Always been affordable,reasonable,considerate& Very Profesional.Billys Reliable Work He has done for Me has made ME Very Confortable driving My Vehical anywhere.& just Very Confident in His Work, & I Highly Rate Billy….. Thk You!:-)
Billy has been my family’s mechanic for years, and for good reason. His attention to detail, integrity & honesty, as well as flexibility reflect his passion for his profession. I not only highly recommend “My Mechanic”, I depend on them!
read full reviewBilly has been my family’s mechanic for years, and for good reason. His attention to detail, integrity & honesty, as well as flexibility reflect his passion for his profession. I not only highly recommend “My Mechanic”, I depend on them!
I Highly Refer Billy @ His AutoShop(My Mechanic)I have known Billy for 10+years & have had nothing but Good results…He Even went out of His way to come replace a Rack & Pinion on a Honda Accord an hour away from Tucson.& now I drive My 1992 Blazer to Billy as HE is the Only...
read full reviewI Highly Refer Billy @ His AutoShop(My Mechanic)I have known Billy for 10+years & have had nothing but Good results…He Even went out of His way to come replace a Rack & Pinion on a Honda Accord an hour away from Tucson.& now I drive My 1992 Blazer to Billy as HE is the Only Mechanic I let work on My Family Vehical cause as I said its a 1992 But Billy Keeps it Running like a 2012 & I’VE built a Great Trust in Billy…..I Thk U!
Billy was very nice and explained everything he was going to do to the car in order to get it fixed. He was very honest with everything that needed to be done and even let me go to an auto parts store to get the parts for cheaper. I highly recommend him to anyone that...
read full reviewBilly was very nice and explained everything he was going to do to the car in order to get it fixed. He was very honest with everything that needed to be done and even let me go to an auto parts store to get the parts for cheaper. I highly recommend him to anyone that has a car and needs anything done to the car, including oil changes.
Billy has worked on my family’s vehicles for several years. We’ve always relied on him, and he’s always looked out for us. He won’t sell you what you don’t need.
My wife and I have been going to Billy for a couple of years. Billy has always been fair and straight forward with us which is refreshing to have out of a shop in Tucson. Billy recently installed a lift on my Tundra. It was completed on time and we have had no issues at...
read full reviewMy wife and I have been going to Billy for a couple of years. Billy has always been fair and straight forward with us which is refreshing to have out of a shop in Tucson. Billy recently installed a lift on my Tundra. It was completed on time and we have had no issues at all. I would recommend Billy (My Mechanic) to anyone.
My Mechanic Maintenance & Repair
4039 N Romero Rd Tucson, AZ 85705
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WITHOUT LIMITATION OF THE FOREGOING, NEITHER GARAGEFLY NOR ANY PARTIES PROVIDING SITE CONTENT WILL BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE) OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE SITE, THE SERVICES, THE SITE CONTENT, THE CONTENT OR THE MATERIALS CONTAINED IN OR ACCESSIBLE THROUGH THE SITE, INCLUDING WITHOUT LIMITATION ANY DAMAGES CAUSED BY OR RESULTING FROM YOUR RELIANCE ON ANY SITE CONTENT OR OTHER INFORMATION OBTAINED FROM GARAGEFLY OR ACCESSIBLE VIA THE SITE, OR THAT RESULT FROM MISTAKES, ERRORS, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO GARAGEFLY'S RECORDS, PROGRAMS OR SERVICES.
IN NO EVENT WILL THE AGGREGATE LIABILITY OF GARAGEFLY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY, ARISING OUT OF OR RELATING TO THE USE OF THE SITE EXCEED ANY COMPENSATION YOU PAY, IF ANY, TO GARAGEFLY FOR ACCESS TO OR USE OF THE SITE.
BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Applicable Law and Venue
You explicitly agree that all disputes, claims or other matters arising from or relating to your use of the Site will be governed by the laws of the State of Arizona, without regard to its conflicts of law principles. You agree that all claims you may have against Garagefly arising from or relating to the Site will be heard and resolved in a court of competent subject matter jurisdiction located in Maricopa County, Arizona. You consent to the personal jurisdiction of such courts over you, stipulate to the fairness and convenience of proceeding in such courts, and covenant not to assert any objection to proceeding in such courts. If you choose to access the Site from locations other than Maricopa County, Arizona, you will be responsible for compliance with all local laws of such other jurisdiction.
Termination/Modification of License and Site Offerings
Notwithstanding any provision of these Site Terms, Garagefly reserves the right, without notice and in its sole discretion, without any notice or liability to you, to (a) terminate your license to use the Site, or any portion thereof; (b) block or prevent your future access to and use of all or any portion of the Site, Site Content or Services; (c) change, suspend or discontinue any aspect of the Site, Site Content or Services; and (d) impose limits on the Site, Site Content or Services.
Severability
If any provision of these Site Terms will be deemed unlawful, void or for any reason unenforceable, then that provision will be deemed severable from these Site Terms and will not affect the validity and enforceability of any remaining provisions.
Questions and Comments
If you have any questions regarding these Site Terms or your use of the Site, please submit them to us by emailing us at: webmaster@garagefly.com
Privacy Policy
April 20, 2011—Garagefly, LLC (“Garagefly”) respects our visitors to this site and their privacy. We respect the trust our subscribers and visitors have in us. Therefore, this online Privacy Policy tells you about the information Garagefly collects through the features and services available on our Web site, garagefly.com (the "Site"), how we use that information and how you can opt out of certain uses of information we may collect. By using our services and accessing our Site, you are consenting to the information collection and use practices described in this Privacy Policy, as modified from time to time by us. If we decide to change our Privacy Policy, we will post a new policy on our Site and change the date at the top of the policy. Therefore, we encourage you to check the date of our Privacy Policy whenever you visit this Site for any updates or changes. Please see our Terms and Conditions of Use (the “Site Terms”) for a more detailed legal explanation of our general online policies. If any conflict exists between the Site Terms and our Privacy Policy, the Site Terms will prevail.
If you have any questions about our Privacy Policy or our use of your information you can e-mail us at webmaster@garagefly.com.
Children
Our Site is a general audience site that is not designed nor intended to collect Personal Information from children under the age of 13. Children under the age of 13 are not permitted to use our Site. We will not collect information from children under age 13.
Information About You
We collect several types of information on our Site. We collect "Personal Information", which generally speaking is information that can be used to identify you individually, such as your name, age, mailing and electronic mail addresses, phone number, and information about your car. We also collect "Non-personal Information", which is information about you that does not itself identify you individually. We also collect "Aggregate Information", which is information about use of our Site, such as pages visited on our Site. The information we collect depends on what services and features you use on our Site. The following details the types of information we collect and how we use it.
Registration with Garagefly and Transactional Data
When you register on our Site, you are required to submit an e-mail address (which is your User ID for the Site), password and additional Personal Information. We also collect and store access information related to your account. At registration, you are given the opportunity to specify your privacy preferences. As described below, you may change these preferences at any time.
Surveys
From time-to-time we may invite you to participate in surveys on our Site. These surveys may request demographic information and customer feedback. Participation in these requests is completely voluntary and with each request you will have the choice of whether or not to disclose information. Such survey information will be used to improve the overall experience of visiting the Site. No compensation will be provided should you choose to participate.
Tell-A-Friend
If a visitor elects to use our referral service for informing a friend about our Site, we ask them for the friend’s name and email address. We will automatically send the friend a one-time email inviting them to visit the Site. We store this information for the sole purpose of sending this one-time email (and tracking the success of our referral program). You and the friend may contact us at webmaster@garagefly.com to request the removal of this information from our database. When you request the removal of such information from our database, we will remove it within a reasonable time.
Interactive Community Features
Our Site may have chat rooms, discussion boards, online forums and other interactive technologies that allow individual comments and messages to be tied to a visitor's name or e-mail address. Any information you post in such forums is public information and we cannot control what uses third parties may make of personal information you share in such forums.
Use of Your Personal and Non-Personal Information
Except as disclosed in this Privacy Policy, we do not use, sell, or disclose Personal Information without your consent.
Contact Us Correspondence
We may collect information that identifies you personally when you submit reviews, ratings, comments, questions or suggestions to our Customer Service department or to the Site using the Contact Us form or by email.
Internal Analysis and Promotions
We may use Personal Information about you for our own internal statistical, design, operational purposes such as to estimate our audience size; measure aggregate traffic patterns; and understand demographic, customer interest, purchasing and other trends among our visitors and customers. We may also use your Personal Information for the marketing and/or promotion of our products or services. We may outsource all of these tasks to third parties on a confidential basis. If you do not want to receive promotional materials from us or third parties to whom we outsource certain tasks, please email webmaster@garagefly.com to change your preferences.
Co-Branded Service Offerings
We may share Personal Information with certain affiliated businesses or businesses with whom we have formed a strategic alliance. If you do not want to have your Personal Information shared with these businesses you may email webmaster@garagefly.com.
Third-Party Offers
We may arrange to have marketing and promotional information of other companies sent to you that we think might be of interest to you. If you do not want to receive these materials, please email webmaster@garagefly.com.
Legal Requirement
We may disclose Personal Information, Non-personal Information and Aggregate Information (as described below):
(a) to comply with the law, cooperate and respond to requests and claims or comply with legal process served on us (e.g., a lawful subpoena, warrant or court order);
(b) to enforce or apply our Site Terms, policies or agreements (including to initiate, render, bill, and collect for amounts owed to us);
(c) to protect and defend our or our user's rights or property, the Site, our employees, visitors or the public, (including protecting and defending from fraudulent, abusive, or unlawful use of, the Site; or
(d) if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of records without delay.
Company Sale
Information collected through our Site is considered our trade secret or proprietary information. As the owner of such information, we may disclose or sell such information as an asset of the company in conjunction with the sale to a third party of our company or a portion of our assets.
Aggregate Information
We collect Aggregate Information about you and your use of our Site whenever you visit us online. For instance, we may collect various forms of "click stream" information such as entry and exit points for our Site (i.e., referring URLs or domains), site traffic statistics, page views, impressions, and operating system and browser type. In addition, when users request pages on our Site, our servers automatically log their IP addresses. An IP address is a number that is automatically assigned to your computer whenever you are surfing the Web.
We also use third-party software that tracks traffic directed to our Site from affiliate Web sites and the purchases that result from this traffic. This information is aggregated and is not tied to an individual purchase or person.
This Aggregate Information generally will not personally identify you or be correlated to you individually for external purposes. We may collect, compile, store, publish, promote, report, sell, or otherwise disclose or use any and all Aggregate Information, provided that, such information does not personally identify you. When we share such information with other companies, it is not traceable to any particular user, and will not be used to contact you. If we do correlate any Aggregate Information to you, such information will be treated like any other Personal Information under this statement.
Cookies
We may make use of "cookies" on our Site. Cookies are small text files that are stored on a user's computer by a Web server based on the permissions set in a user's browser software. We may use cookies to allow us to automate access and data entry functions of our Site such as to correlate information for interactions you may have while at the Site (if any), tailor the Site to your preferences or interests, or customize promotions or marketing. In addition, cookies allow us to track use of the Site to determine those areas which are useful or popular and those that are not thereby enabling us to improve and update the Site effectively.
You may adjust your Web browsers to either alert you of the use of cookies or refuse to accept cookies entirely. Be aware that if you elect not to accept cookies, the Site may not function properly or permit access.
Advertising
We may use various web tools to monitor the effectiveness of advertising or for other legitimate purposes. These web tools can be linked to personal information. For example, advertising networks use Web beacons to add information to a personal profile of what sites a person is visiting and to determine what banner ads to display based on the profile, to provide an independent accounting of how many people have visited a particular Web site and to gather statistics about Web browser usage at different places on the Internet.
Links to Other Sites
Please be aware that we provide links to third-party Web sites as a service to our visitors, and that we are not responsible for the content or information collection practices of those pages. Please note that these Web sites' privacy policies may differ from those of Garagefly. We encourage you to review and understand the privacy practices at third party sites before providing them with information.
Security
We use commercially reasonable efforts to store, maintain and secure Personal Information to protect it from loss, misuse, alternation or destruction by any unauthorized party.
Because the Internet is a public and open facility, no security measures can guarantee complete confidentiality under all circumstances. To help preserve your confidentiality, you are responsible for maintaining the confidentiality of your user name and password. This Privacy Policy does not create any contractual or legal rights on your behalf.
Access
You may change or delete your preferences on the Site and from email communications. You can access your communication preferences on this page [insert hyperlink to page where privacy settings can be changed] at any time and elect to receive or stop receiving information from us or any third party as described by this Privacy Policy.
Opting-Out of Promotional Materials
As noted above, we may use your e-mail address and other contact information provided to us through the Site or from email communications to send you promotional materials from us or third parties. If you do not want to receive such promotional information, you can change your privacy preference and remove yourself from our e-mail list at any time.
If you receive email communications from our Site, please use the unsubscribe link contained in the email.
If you have NOT completed the registration process or are unable to locate the link, please e-mail your request to be removed to webmaster@garagefly.com.
Contact Information
If you have any questions or suggestions regarding our Privacy Policy, please contact us at:
(480) 776-2552
9AM to 5PM MST
(Monday through Friday)
Consumer Relations
1444 W. 10th Place
Tempe, AZ 85281
www.garagefly.com